Republic of the Philippines

PHILIPPINE HEALTH INSURANCE CORPORATION

Citystate Centre Building, 709 Shaw Boulevard, Pasig City Healthline 441-7444 www.philhealth.gov.ph

March 25, 2013

SYSTEM ADVISORY
Frequently Asked Questions when using the Electronic Premium Reporting System version 2.4 (EPRS v2.4)

Frequently Asked Questions (FAQs)

How will I prepare premium remittance list using the EPRS v.2.4?
Step 1: Set the applicable month and year. 1.1. Upon logging-in, proceed to Employees Remittance Status module. 1.2. Click Edit Applicable Period 1.3. Set the Applicable Month and Year Step 2: Manage employees remittance status 2.1. Click the pencil icon besides each employees to update the employees remittance status and salary bracket (Should there be newly hired employee/s, Go to Employees Management module. Click the Add Employee tab. Supply the required information. Upon clicking Accept, new employee/s will be automatically added to the Active list). Step 3: Validate the prepared remittance list 3.1. Upon updating the employees remittance status and salary bracket, proceed to Payment Management module. 3.2. Validate the Summary of PhilHealth Premium Payment and the Preliminary Premium Remittance List (PEPRL) against your payroll record. The information provided therein is the summary/computation of what you have made in Step No. 2. (Should there be discrepancies, go back to Step No. 2 and manage the employees remittance status.) 3.3. If the entries are correct, generate and print the SPA.

I have prepared the remittance list, and have generated the SPA, what should I do next?
Step 4: Remit premiums at nearest ACA/ PRO/ Branch 4.1. Present your SPA to the teller/cashier* together with your payment 4.2. Wait for your validated acknowldegement receipt (POR/PAR/BPS).

I have remitted the premium contributions, how will I submit my Remittance Report (RF-1)?
Step 5: Post your Payment to submit your Remittance Report (RF-1) 5.1. Go to Payment Management module. 5.2. From the selections in the printer icon, select the SPA for Payment and Posting. The list of SPA/s for payment and posting will be displayed. 5.2. Click the payment option (green arrow). The SPA information will be displayed. 5.3. Click the drop-down arrow and select the venue of payment (PhilHealth OTC, ACAs Bank/NonBank) 5.4. IF PhilHealth OTC* is selected, supply the required information: a. POR No. b. POR Date 5.5. IF ACA (Bank/Non-Bank) is selected, supply the required information: a. ACA b. OR No. c. OR Date 5.6. Click Submit. A link is provided to go to Transaction Monitoring.
(* For PhilHealth OTC payments, EPRS validates the POR No. and POR date upon clicking the submit button)

The RF-1 Status remained unposted, what should I do ?

Step 6: Review the payment information that you supplied for the concerned report. 6.1. For PhilHealth OTC remitted premiums please coordinate with your P-AIMS. 6.3. For Banks/ACAs remitted premiums, please check if the payment information supplied is correct. If incorrect, follow the procedures in editing payment entries: a. Click the edit transaction (pencil) icon at the last column of the concerned SPA. b. Click the drop-down arrow then supply the correct payment information (follow step 5).