The Symbolic Frame

The Symbolic Frame proposes that the essence of an organization may lie not in its formal structure and processes but in its culture the realm if symbols, beliefs, value, rituals, and meanings.

The Symbolic Frame

The organization has experienced a fast growth during its 11 years and the main focus lies with increased speed, intricacy, and expense of the unique highvolume automated manufacturing processes that produce the products. Roberta Jackson, a project manager at PolyProd, strongly believes that the manufacturing procedures information system can be improved.

The Symbolic Frame

The key success factors for the headquarters site are rapid design innovation and time-to-volumemanufacturability. The organization lacks a clear vision or strategy. There is a lack of coordination between locations, as well as within locations.

The organizational culture is rigid and reluctant to change.

The company is experiencing inconsistencies in workflow due to rapid hiring, regular turnover, cross divisional promotions, and lack of mentoring. Much of the staff has little to no training or experience in documentation.