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Case analysis By Mannan Rahim Rida Hai Humayun Khalid Husnain Moazzam Taimoor Akhter Umair Hafeez
Outline
Problems & Causes Decision Criteria Alternative Solutions Recommendation Implementation and Contingency Plans
Problems
Short Term: Packaging departments poor productivity Long Term: Packaging departments quality and companys cohesiveness
Causes
Team Dynamics: Group Norms High cohesion, goals not in line with company Social Loafing Motivation : Equity Theory Lack of Leadership
Decision Criteria
Decreases costs (1 points) Can be implemented quickly (3 points) Improves productivity of packaging department (2 points) Increases equity of work rewards throughout the company (2 points) Improves the quality of Treetops output (2 points)
Alternatives
1.Hire new managers for the Packaging department(Packaging) and hold a company meeting 2.Promote employees of Packaging into management and hold a company meeting 3.Transfer the manager from Planning and another manager to Packaging and hire a managers for Planning and the other department and hold a company meeting
Recommendation
Alternative3 is the recommended course of action. Deals with the motivation and leadership issues directly and should help to change the norms of the group
Implementation Plan
Hold a planning dept meeting within one week Hold a company wide meeting within 2 weeks Transfer the managers and hire the new managers within 1 month Display productivity results for each month After 1 year review the current status
Contingency Plan
If manage cant be transferd than hire a new manager. If there is no improvement within next yaer than try job rotation, re-arranging the facility, Try giving production incentives.