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ACADEMIC PLAN Health Policy and Leadership DrPH

2012 -2016

Maham Chaudhry, MPH

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ACADEMIC PLAN | MAHAM CHAUDHRY, MPH

2012

Table of Contents
I. INTRODUCTION My Leadership Definition Who Am I My Leadership Dream My Leadership Future COMPETENCY TO PROJECT RELATIONSHIP PROJECT PLANS Building an Ophthalmology Clinic in Lahore, Pakistan i. Ophthalmology Clinic Strategic Plan ii. Patient Education/Community Outreach Program Mobile Surgical Clinics for the Underserved Low Income Communities EMR Planning and Implementation for Single Physician Practice Development and Implementation of the IHS Outreach and Referral Project RELATIONSHIP BUILDING Advisors Mentors Peer groups Work groups DISSERTATION Dissertation Interest Dissertation Advisor Committee Members UNIVERSITY PROCESSES Proposed Transcript of Courses Academic Audit 1 1 1 3 4 7 8 8 9 11 13 15 17 19 19 19 19 19 19 19 19 19 20 20 21

II. III.

IV.

V.

VI.

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I.

INTRODUCTION

My Leadership Definition Leadership is the process of social influence and inspiration through guided vision and values tied together by the deep rooted passion of the leader to change the thinking, attitudes, and actions of others. The core of the leadership is comprised of the beliefs and purpose of the leader to serve, guide and inspire others. But passion is the spirit. Passion is the intrinsic motivation that drives leaders to lead and inspire. A great leader is always burning with the fire of passion and seeking to kinder the same fire in the hearts of others. A great leader would establish a guided vision and realize that vision through a series of weighted steps. He/she would communicate that vision to others; inspire others to follow the vision; provide information and methods to understand that vision; provide directions to reach the outcomes; and finally strategize to overcome conflicts. Leadership is the process of breaking down barriers and fostering collaboration and cooperation. 1 Leaders have the ability and skills to coordinate people around the shared vision and purpose. This is only possible when people believe in the leader and leaders purpose and vision. True Leaders are intrinsically motivated to be role models of their own vision and beliefs. It is this deep rooted passion in their everyday life practices and behaviors that inspires others to truly believe in their leadership. True inspirational leaders do not only inspire others, but they are themselves inspired by their own vision and beliefs. This passion for their vision and beliefs is their intrinsic motivation that derives them to move others in the common direction. Warren Bennis says is best, Leadership is the ability [passion at work] to set something sympathetic vibrating in the people around you, the ability to mobilize others to pursue a vision that engages their energies and empowers them to achieve more than they ever thought possible.2 Martin Luther King Jrs I Have A Dream speech changed the face of equality in the United States. The root of this change was the vision of parity and most importantly the deriving passion to realize that vision. Everyone cannot be a leader of every issue; it is the deep rooted passion for a particular issue that gives birth to the great leaders and thus the great leadership. Great, historic, leaders like Martin Luther King Jr., Mahatma Gandhi, and Nelson Mandela inspired others to move around the issues of social justice and civil rights through nonviolence. Modern successful business leaders like Steve Jobs and Bill Gates inspired world to see and make the futuristic technologies a reality. Both inspired other leaders through their vision for a better future. The key parallel among all these leaders is their intrinsic passion that motivated people to admire them and their vision. Who Am I Knowing others is intelligence; knowing yourself is true wisdom. Mastering others is strength; mastering yourself is true power. Lao -Tzu Passion and desire to achieve equity in healthcare services is the key driving force continuously at work in my life. I believe it would be incomplete to provide an analysis of my personality, strengths without paying attention to my past. I was born and raised in Pakistan with the culture

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that was an amalgamation of Hindu traditions and Islamic values. A third born daughter preceding the only son in the family, I observed and experienced different standards for me and my sisters in comparison to my brother. It may have been a middle child syndrome, but this is what initiated my interest in social justice. As an adolescent, I started observing and analyzing the root causes of the unequal treatment of women in my surroundings. Over the next few years, my area of interest and discussions broadened to include equity for women and minorities in the social, cultural, and religious context. This interest helped in my continuous personal evolution and desire to be successful. In my early adulthood, I observed unequal distribution of healthcare services and resources in my surrounding communities. I moved to United States and continued to observe the similar gaps in healthcare service delivery to the underserved communities. This is when I realized the existence of health disparities at the global scale. These observations and experiences gave me this passion to work in eliminating health disparities, fighting for health equity at the local and global level. Overtime I have come across many life situations and spiritual teachings where I was advised to know myself and become aware of my thoughts, feelings, actions, and reactions. I have learned that in this learning process, key is to be flexible and to engage in the process of positive integration. This process helps embrace the parts of ourselves that serve us best and change those that constrain us, thus allowing us to commit to our personal evolution.3 It is a very challenging question to ask myself who am I and even more challenging is the self discovery. I have analyzed myself in the context of a female, daughter, sister, cousin, aunt, student, coworker, and a friend. However, I have hardly ever paid a significant attention to who I am as a leader. Ideally as a leader I would want to challenge the beliefs of myself and others. I would stretch beyond my comfort zone to make a difference in the world and be the change I want to see in the world, as Mahatma Gandhi once said. As an individual I would want to be confident, inspiring, independent, empathetic, and excellent at what I do. I would want to be an inspiration for younger generations when it comes to global health equity. Others perceive that I have strong work ethics and the ability to achieve my goals. Some friends believe that my hard work and compassion can help accomplish tremendously in my field. My patience and communication skills help others to follow my lead. I am seen by others as being able to recognize and utilize their talents and abilities in the most effective way possible. I inspire my team to work harder and fulfill expectations and beyond. My colleagues recognize that my strong leadership qualities are evident through attention to detail from the onset of taking on new projects, setting objectives, and benchmarks. I am approachable, proactive and take initiatives. I am intrinsically motivated. Others find me extroverting, out-going, open-minded, reflective, and compassionate. I have a mind style of Concrete-Sequential, and I closely share mind qualities with an AbstractRandom as well (using Gregorc Style Delineator test results). I am based in reality and process information in an ordered, sequential, linear way. In incorporating Abstract-Random in my qualities, I organize information through reflection, and thrive in unstructured, people-oriented environments. My top three intelligences are social, body movement, and logic/math followed by nature, self, spatial, and language (using Multiple Intelligences test results). These qualities together help me be creative, and simultaneously organize my thoughts. I like order, logical sequences, getting facts, listening to others, and bringing harmony to the group situations. I have experienced my creativity flourish under the management of leaders who are organized, non-

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restricting and allow flexibility. Due to the flexibility provided by my past executive team, I was able to plan and develop many successful projects, where a few resulted in national recognition for the organization. I have good social skills that are apparent through my active involvement in group and social activities. I love dancing and moving. Often I find myself using facial expressions and hand gestures in my communication. I enjoy logic and analytics and love to explore how things are related, and how they work. I have always involved myself in research and analysis projects throughout my career and academic years. I have a deep love for nature, sound of ocean waves bring relaxation during stressful times. I speak a few languages and would love to learn more especially, Farsi and French. These languages will further broaden my ability to assist populations at a global level. Using Myers-Briggs type indicator I am able to determine that my personality type is ENTJ Extraversion, Intuition, Thinking, and Judging. I quickly see illogical and inefficient procedures and policies, and I have a desire to develop and implement comprehensive systems to solve organizational problems. I enjoy long term planning and goal setting and enjoy expanding and sharing my knowledge. My top five personality strengths are Achiever, Command, Analytical, Learner, and Arranger (using Strength Finder 2.0. test results). As an achiever, I have a great deal of stamina and I work very hard. My stamina, patience, and hard work are evident through my educational and employment history. I agree that I feel satisfied when busy and productive. This theme is consistent with my continuous need for achievement. I feel I have a strong presence, and I can take control of the situations and easily take charge. I challenge people to be honest and have a clear mind. These traits define me as a person in command. I have a strong analytical side and I always search for reason and cause. As a result I like to think about all the factors that might effect a situation. I find great pleasure in learning and continuously want to improve. I find it interesting to journey from unknown to known. As an arranger, I love to organize and conduct. My quality to find the best possibilities can be seen in my system transformation and system organization projects. The knowledge of my personality traits and leadership strengths was the initial step. Next I will explore the future possibilities that would define me as a successful leader. Great inspiring leaders come from different cultures, religions, value systems, beliefs, and backgrounds. They have different life experiences, but they all have few things in common as Simon Sinek defines. They all start with why. They have a vision, a purpose and they believe in it. They know where they want to be and are driven to get there. Great leaders can influence, inspire, and motivate others to accomplish great things.4 I am not yet the great leader that I would want to be, but if I use my strengths effectively and believe in my purpose, I can become successful in my desire to make a difference through inspiration. It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change. Charles Darwin My Leadership Dream When I think of my dream I consider my hopes for this world and my hopes for my future. I wish to see social justice and health equity both at the global and individual level. I have a dream to see that the justice is no longer blind, rather justice sees that social, political, and health

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inequality is prevailing in this world. I wish to see in my lifetime the world that respects equal opportunity for all regardless of the gender, socio-economic status, spirituality/religion, race or ethnicity. I dream to see the world where powerful no longer find it to be their right to oppress the weak, but their duty to contribute in the even distribution of wealth and resources. I wish to see the principles of Umar bin Farooqs government return, where even the leader is held to the same standards of justice as a commoner. Where there is not a single citizen left jobless or living below the poverty level. Where rich and poor pay their fair share of taxes for the even distribution of wealth and resources and for the prosperity of the land and nation. I wish to see the future where no female has to walk another Suffrage Parade to gain gender equity in any sector of life. I wish to see the world where prevention of disease is the top priority and every individual has an equal right to receive cost free quality health care. My ideal world would be the one free of discrimination and prejudice. I wish to be a spark of fire that would help light the world through my work in health equity. I wish to create a ripple and light the hearts of our future generations in eliminating health disparities and focus on bringing health equity at a global level. My dream is to work with the United Nations and Worlds Governments to transform their models of health care system by making an individual (regardless of his/her age, gender, socio-economic status, spirituality/religion, race or ethnicity and the cost of health care) the focal point of care. My Leadership Future In the near future, when my passions cross opportunity, I would want to work globally in eliminating health disparities and fight for health equity for the underserved populations. I would want to work with the United States Congress and United Nations to address the issues of health disparities and health equity by presenting them as vital. I believe that there is a desperate need of change in the beliefs of our current leaders when it comes to unequal distribution of resources worldwide. I may not be able to dedicate myself fully to promote the need for this change, but I will make it an essential component of my future agenda. I have a desire to become an inspiring leader for the younger generations to promote health equity and eliminate health disparities at a global scale. I wish to be the drop of water that would help to swell the ocean of change in the direction of health equity. In order to inspire and motivate younger generations, governing bodies, and policy makers globally, I would need to make positive changes in myself first as a leader. I would need to build on my leadership strengths and use them in the most effective ways to attain the future goals that I so deeply desire. I have strong communication skills and I enjoy social interactions. I quickly see illogical and inefficient procedures and policies. I can propose logic and facts to paint the picture of profit driven global economy where governments place significance on eliminating health disparities. I would use my education and skills in health policy and leadership to build evidenced based models of healthcare service systems that would focus on eliminating health disparities. Overall, I will be able to utilize my strengths as a concrete-sequential, learner, achiever, social, commander, analytical, detail-oriented, supportive, intuitive and thinker to become the inspiring leader in obtaining health equity.

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Confront your inadequacies and push your personal boundaries: Its the surest way to grow, improve and expand the scope of your influence. John C. Maxwell I hope to become a leader who would promote health policies to eliminate health disparities at a global scale. For this I would need to strengthen my skills in policy development and advocacy. I have worked in health care administration, where I was able to pay detail attention to my management and leadership skills. I learned that I am very hard working and strive to achieve my goals. I am personable and an effective problem solver. I worked in healthcare research and learned that I enjoy analyzing issues and study solutions. I believe that I will continue to build my experience and skills in healthcare operations and research, but I need to tie the two components through policy and advocacy. I will further my knowledge in health policy development and advocacy through Doctors of Public Health in Health Policy and Leadership program. I have a continuous need for achievement, thus I hope my education and healthcare experience would help me attain a position of influence in advocating for policy changes. Using my skills of attention to detail and analytics, I would be able to offer multiple solutions and perspective in eliminating health disparities and attaining health equity globally. With this dream, I hope to bring about policy changes for the underserved populations and become the leader of innovation. The day one starts to believe in one-self and their beliefs, the day they start to advocate for those beliefs, that day they have stepped on a path to become an inspiration for those who also believe in what they believe, as explained by Simon Sinek, and displayed through the struggle of Martin Luther King Jr.4 I have a purpose driven by deep passion to eliminate health disparities, and I plan to execute it through policy advocacy and innovative transformation of the healthcare delivery systems at the global level. It would be a long struggle that would require commitment, passion, knowledge, expert skills, and hard work. I would hope to utilize my education, past, present, and future years of practice, analytical and effective communication skills and collaborative efforts to help me attain a position of influence with key decision makers. With this position, I would hope to work with the worlds governments to transform their models of health care system by making an individual (regardless of his/her age, gender, socio-economic status, spirituality/religion, race or ethnicity and the cost of health care) the focal point of care. I plan to initiate this process through my involvement in health policy and research initiatives, by taking part in the planning, testing and development of innovative healthcare systems nationally and internationally. I would hope to work with the teams of national and international healthcare leaders to expand the application of prevention centered models of care at a global scale I see myself as the future healthcare leader promoting innovation and transformation in the healthcare services delivery as means to end health disparities. A leader becomes inspirational by focusing on his/her strengths and moving beyond the weaknesses.3 I recall all effective and inspirational leaders had to commit to their purpose; use their strengths and passion and work hard to overcome challenges; inspire others actions and gain success. I have initiated my struggle to see beyond my weaknesses by focusing on my strengths and I am ready for this path of struggle. A leader is the one who knows the way, goes the way, and shows the way. John C. Maxwell

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References
1. Scholtes, Peter R. (1998). Systems Thinking: The Heart of the Twenty-First Century Leadership. The Leader's Handbook: Making Things Happen, Getting Things Done. New York: The McGraw Hill Companies, Inc Bennis, Warren G. & Nanus, Burt. (2007). Leaders: Strategies for Taking Charge. Paperback (2nd edition). New York: HarperCollins Publishers, Inc. The Theory of Positive Disintegration by Kazimierz Dabrowski Sinek, Simon. (2009). Start with Why: How Great Leaders Inspire Everyone to Take Action . NY: Portfolio.

2. 3. 4.

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I.

COMPETENCY TO PROJECT RELATIONSHIP Policy Development and Strategy and Systems Thinking are the key competencies in this academic plan

Ophthalmology Clinic Strategic Plan

Ophthalmology Clinic Patient Education and Outreach Program

EMR Implementation in the single physician Practice

Global Mobile Surgical Clinics

Outreach and Referral Project

I. II.

Policy development and Strategy: Understand the framework for policy development and explain how strategy is essential in achieving outcomes
Competency

Systems Thinking: Explore the dynamic interactions among human and social systems and seek to improve the interrelated and interdependent relationships among individuals, groups, organizations, and communities
Competency

III. Community Building: Create hospitable space, invite creative attention to what is important and make the groups intelligence visible to itself
Competency

IV. Understanding Diversity: Utilize leadership skills in bringing together a variety of persons, including those who are different themselves (age, gender, religion, work ethics, mind styles, etc.) in a way that strengthens organizations/communities
Competency

V.

Leading Change: Create a supportive environment of change, by encouraging creativity and innovation, and help bring about both individual and organizational change
Competency

VI. Effective Communication: Accept responsibility for and respond to finding appropriate avenues to communicate with a variety of audiences
Competency

VII. Conflict Resolution: practice the fragile process of addressing conflict through careful deliberation, good listening and understanding, interest based negotiation, and mutually beneficial collaboration
Competency

VIII. Management and Governance: Observe, participate in, evaluate the various styles of management and governance, and explore management strategies and governance structures for the future
Competency

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II.

PROJECT PLANS

Building an Ophthalmology Clinic in Lahore, Pakistan Overview There are several state of the art eye clinics and hospitals in Pakistan with a focus on quality treatment for the patients and an effort to avoid permanent blindness and declining vision. There are also free hospitals in all 4 provinces of Pakistan providing free treatment and surgeries, however not many hospitals and clinics have placed significant focus on prevention and research. Dr. Umer Salman and his colleagues have envisioned for many years a center of ophthalmology focusing on research and prevention. Dr. Umer is an ophthalmologist with more than 20 years of practice. He has practiced in all 4 provinces of Pakistan, and he has more than 5 years of practice in Saudi Arabia. As an initial step towards their vision, his leadership team has purchased a building for the eye clinic in Lahore, Pakistan. The goal is to initiate as a local clinic, build capital and later expand into a preventive and early intervention center. I will be joining in this mission and working with the leadership team to plan and implement the strategic plan and the prevention and early intervention outreach program. It will be ensured that patient and community education component is included in the programs/departmental strategic planning phases. The focus will be placed on the individual centered services with an effort to maximize healthcare and preventive resources.

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i. Ophthalmology Clinic Strategic Plan Description With the establishment of the ophthalmology clinic, the leadership team will develop a strategic plan and a business plan for the clinic. The leadership currently does not have formally written mission and vision statements. The initial tasks of the strategic planning team would be to develop a mission and vision for their purpose and proceed with the business plan envisioning the organizational expansion and stability over the next 10 years. I will coordinate these efforts and organize planning sessions with the leadership. I will contribute in the development of the core conceptual framework and 10 year strategic plan for the prospective ophthalmology clinic. I will build my knowledge base using existing literature on the planning and development of strategic plan for the healthcare services organizations. This knowledge will help frame the essential steps in the planning and development of the strategic plan. I will act as a consultant ensuring the entity is following the strategic plan, evaluating and reevaluating the strategies, and following its accompanying established timeline over the next 5 critical years.

My Role in the Project

I will act as a coordinator and consultant playing a key role coordinating the planning, development, and implementation of the strategic plan Dr. Umer Salman Maham Chaudhry Leadership team (TBD) Dr. Umer Salman January 2013 December 2013

Project Team

Supervisor Timeline Evidence of Completion Artifacts

Ophthalmology Clinic Strategic Plan and Business Plan Recordings from the Planning Meetings Meeting Minutes for the Planning Meetings Peer Reviews Self-Assessment Pre and Post Assessments Pre and Post Assessment Weekly Strategic Planning Journal

Evaluation Reflection

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Competencies
Policy development and Strategy Systems Thinking

Details
-Develop strategic plan -Develop and implement action policies to fulfill the goals of the strategic plan -Develop 10 year strategic and business plan for the clinics expansion and service systems development

Knowledge Base
Annotated bibliography on the framework and different models of policy development and available strategies in achieving outcomes Annotated bibliography on the different types and dynamic interactions among human and social systems, and interrelated and interdependent relationships among individuals, groups, organizations, and communities Annotated bibliography on the different models of individual and organizational change and their implications

Validation by Expert
Dr. Dora Barilla LLU Executive Director Center for Health Policy and Leadership (to be requested) Expert in the development and implementation of Healthcare Service Systems

Leading Change

Conflict Resolution

-Develop strategic plan -Develop action policies to meet the goals of the strategic plan -Re-evaluate strategic plan every 6 months and develop transformative action steps as necessary -Facilitate discussions of the strategic planning team to develop and evaluate the strategic plan and action policies

Expert in Systems and Organizational Change

Annotated bibliography on theory and practical applications using various models of conflict resolution. This would include various evidence-based models/processes of addressing conflict through careful deliberation, good listening and understanding, interest based negotiation, and mutually beneficial collaboration

Management and Relationship Coach with focus on conflict resolution

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ii. Patient Education and Community Outreach Program - Planning and Implementation Description The theme of patient-centered care will be the core of the ophthalmology center. In continuation with this theme, the department of patient education and care management will evolve. There is a body of research on the successful role of patient education and care management in the prevention of health problems and reduced hospital readmissions and emergency room visits. The ophthalmology center will establish a patient education and care management department to ensure the patients receiving services at the center have access to prevention education, care management and available community resources. This department will also be an effort to reduce the cases of preventable diseases among the patients and intended community members and infection controls after surgeries among patients. The community outreach component will also be an effort to reduce the social and environmental risk factors by connecting community members with the available community resources. I will use my background knowledge and skills in health education and care management programs to plan, develop the patient education and community outreach program. I will work in collaboration with the executive leadership to develop collaborations with the community organizations and government entities in providing needed resources for the patients and community members.

My Role in the Project

I will work as the program manager to plan and develop the program. I will work with the clinic team and the staff ophthalmologists to develop the education curriculums and outreach materials for the patients and general community. I will be responsible for providing direction, performance management and overall performance guidance. Maham Chaudhry Department Associate Director - TBD Program Managers - TBD Interns TBD Dr. Umer Salman may be January 2013 December 2016

Project Team

Supervisor Timeline Evidence of Completion Artifacts

Department Strategic/Business Plan Departmental Policies and Procedures Health Education Materials curriculums Program Evaluations Outcomes Study Peer Reviews Survey Monkey for the evaluation of program plan and educational materials Self-Assessment Pre and Post Assessments Pre and Post Assessment Daily Journal

Evaluation

Reflection

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Competencies
Policy development and Strategy

Details
-Develop policies and procedures for the program and services

Knowledge Base
Annotated bibliography on the framework and different models of policy development and available strategies in achieving outcomes Annotated bibliography on the models, theories, and evidence-based applications of community building. Topics may include creating hospitable space, inviting creative attention and making the groups intelligence visible to itself Annotated bibliography on the models, theories and application of leadership skills in bringing together individuals with diverse backgrounds (age, gender, religion, work ethics, mind styles, etc.) in a way that strengthens organizations and communities Annotated bibliography on the various models of communication in various community and professional settings for a diverse audience.

Validation by Expert
Dr. Dora Barilla LLU Executive Director Center for Health Policy and Leadership (to be requested) Dr. Vicki Ebin CSUN Professor and graduate coordinator for the MPH program in Community Health Education. Her expertise is in the areas of community collaboration and health outreach (to be requested) Expert in the field of diversity training

Community Building

Understanding Diversity

-Develop and implement community building model for the patient education staff, community outreach workers, community leaders, and community members participating in the program -Organize and coordinate a team for patient education -Organize and coordinate a team of community outreach program

Effective Communication

-Utilize effective communication skills and knowledge in building patient education and community outreach teams -Utilize effective communication skills and knowledge in the development and implementation education and outreach materials and dissemination strategies

Dr. Robert Huff CSUN Retired Professor and graduate coordinator for the MPH program in Community Health Education. His expertise is in the area of health communication (to be requested)

Management and Governance

-Utilize and build management and governance knowledge and skills through the management of education and outreach programs, and the coordination of team activities

Annotated bibliography on various styles and models of management and governance, management strategies and governance structures for the future

Management Coach Governance Expert

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Electronic Medical Records Planning and Implementation for Single Physician Practice Planning and Implementation Description Dr. M. Asif Chaudhry has a single physician primary care practice in Montebello, California. He has been in practice for 12 years. His practice currently does not have an Electronic Medical Records (EMR) system in place and all medical information is recording in the hard coy format. With changing face of healthcare service delivery, the federal government and leading entities are encouraging all medical facilities to adopt EMR and Electronic Medical Records (EHR). Implementation of EMR and EHR is an evidence-based best practice in improving the overall quality and efficiency of healthcare service delivery. With this theme in mind, I will be assisting Dr. Chaudhrys practice in planning and implementing EMR and EHR. I will plan and develop the implementation plan for the EMR and HER. The implementation will be completed with assistance from the contracted IT personnel. I will play a role of a consulting manager during the implementation phases.

My Role in the Project

As the EMR/EHR Consultant, I will research most compatible EMR and EHR systems for the clinic and best practices in the utilization of the two systems. I will be responsible for the planning and implementation of the EMR and GIS implementation. I will develop the implementation plan and policies and procedures entailing all components of the EMR and GIS utilization at the ophthalmology facility Maham Chaudhry Dr. Asif Chaudhry IT personnel (TBD) IT Interns (TBD) TBD January 2013 December 2014

Project Team

Supervisor Timeline Evidence of Completion Artifacts

EMR/EHR Implementation Plan EMR/EHR Policies and Procedures Aggregated EMR Reports as an evidence of implementation Policies developed through the use of EMR Peer Reviews Self-Assessment Pre and Post Assessments Pre and Post Assessment Daily Journal

Evaluation Reflection

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Competencies
Policy development and Strategy

Details
-Develop policies and procedures for the EMR system at the

Knowledge Base
Annotated bibliography on the framework and different models of policy development and available strategies in achieving outcomes Annotated bibliography on the different types and dynamic interactions among human and social systems, and interrelated and interdependent relationships among individuals, groups, organizations, and communities Annotated bibliography on the various models of communication in various community and professional settings for a diverse audience.

Validation by Expert
Dr. Dora Barilla LLU Executive Director Center for Health Policy and Leadership (to be requested) Expert in the development and implementation of Healthcare Service Systems

Systems Thinking

-Develop and implement EMR system design tailored to the needs of the physicians practice

Effective Communication

Management and Governance

-Utilize effective communication skills and knowledge in negotiating consulting contract -Utilize effective communication skills and knowledge in developing EMR training materials -Utilize effective communication skills and knowledge in training EMR and Physician Practice team -Utilize effective communication skills and knowledge in training the Physician -Utilize and build management and governance knowledge and skills through the management and coordination of EMR system and team

Dr. Robert Huff CSUN Retired Professor and graduate coordinator for the MPH program in Community Health Education. His expertise is in the area of health communication (to be requested)

Annotated bibliography on various styles and models of management and governance, management strategies and governance structures for the future

Management Coach Governance Expert

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Mobile Surgical Clinics for the Underserved Low Income Communities A Global Health Initiative Description This project specifically focuses on providing much needed medical and surgical services to the underserved and underprivileged communities globally that are in dire need of these services. This group of primary physicians and surgeons is led by Dr. Nitin Shah, anesthesiologist. I have volunteered for his free medical clinics in Southern California in past. I will join in this mission through research. I will be conducting a retrospective research and design new studies to test the effectiveness of the mobile surgical clinics. I will coordinate the research efforts with Dr. Shah and his team. .

My Role in the Project

I will serve as the researcher and evaluator in determining the overall outcome of these mobile surgical clinics. I will also serve as the coordinator for some of the future clinics Dr. Nitin Shah Maham Chaudhry TBD Dr. Nitin Shah June 2012 - continuous

Project Team

Supervisor Timeline Evidence of Completion Artifacts

Program Evaluations Research Outcomes/Publications Outcomes Study Report Peer Reviews Self-Assessment Pre and Post Assessments Pre and Post Assessment Daily Journal

Evaluation Reflection

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Competencies
Policy development and Strategy

Details
-Develop and implement research strategies leading to the evaluation of mobile surgical clinics -Policy and strategy recommendations -Develop and implement research strategies leading to the evaluation of mobile surgical clinics -Policy and strategy recommendations

Knowledge Base
Annotated bibliography on the framework and different models of policy development and available strategies in achieving outcomes Annotated bibliography on the different types and dynamic interactions among human and social systems, and interrelated and interdependent relationships among individuals, groups, organizations, and communities Annotated bibliography on the models, theories, and evidence-based applications of community building. Topics may include creating hospitable space, inviting creative attention and making the groups intelligence visible to itself Annotated bibliography on the models, theories and application of leadership skills in bringing together individuals with diverse backgrounds (age, gender, religion, work ethics, mind styles, etc.) in a way that strengthens organizations and communities Annotated bibliography on the various models of communication in various community and professional settings for a diverse audience.

Validation by Expert
Dr. Dora Barilla LLU Executive Director Center for Health Policy and Leadership (to be requested) Expert in the development and implementation of Healthcare Service Systems

Systems Thinking

Community Building

-Coordinate a group of administrative and research team to design, develop and implement research methods and evaluation strategies.

Understanding Diversity

Effective Communication

-Coordinate a group of administrative and research team to design, develop and implement research methods and evaluation strategies in diverse settings -Staff trainings on research methods and implementation in diverse settings -Coordinate a group of administrative and research team to design, develop and implement research methods and evaluation strategies in diverse settings -Staff trainings on research methods and implementation in diverse settings -Presentation of result in professional settings or publications

Dr. Vicki Ebin CSUN Professor and graduate coordinator for the MPH program in Community Health Education. Her expertise is in the areas of community collaboration and health outreach (to be requested) Expert in the field of diversity training

Dr. Robert Huff CSUN Retired Professor and graduate coordinator for the MPH program in Community Health Education. His expertise is in the area of health communication (to be requested)

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Development and Implementation of the IHS Outreach and Referral Project for the Urban Indian Organizations operating within the United States Description The Indian Health Service (IHS) Outreach and Referral Project focused on the assessment and evaluation of the Organization Service Delivery System. Through this program, the existing service delivery system was assessed; the different steps within the system were evaluated for more effective and efficient ways to improve the delivery of services to the clients. The organizational level flow charts were developed that provided visual display of health care system. In addition, clinical coding system was assessed and updated to meet the data collection needs to improve the quality of care for the American Indian and Alaska Native community members. This project was later used as a template to develop trainings for other urban Indian programs nationally. The direct service providers, administrators, and executive team members were trained on improving their service delivery systems and quality to health information for their clients. This project was a collaborative effort of the local urban Indian organizations and Indian Health Service to improve the overall quality of service delivery and quality of healthcare for the American Indian and Alaska Natives served by urban centers. As a result of this effort a collaborative was developed between all urban Indian programs, where resource sharing was highly encouraged.

My Role in the Project Project Team

Project and Training Coordinator Maham Chaudhry Ashley Tuomi Phyllis Wolfe Cynthia Perez James GreyCloud Summer Masayesva Shondiin Gonzales Ashley Tuomi, Director of the Department and Phyllis Wolfe Director of Urban Indian Programs HIS May 2009 August 2011

Supervisor Timeline Evidence of Completion Artifacts

IHS and Outreach Referral Project Systems and Coding Booklet IHS and Outreach Referral Project Training Manual Program Evaluations Peer Reviews Survey Monkey for the evaluation of program plan and educational materials Self-Assessment Pre and Post Assessments Pre and Post Assessment Daily Journal

Evaluation

Reflection

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Competencies Policy development and Strategy

Details -Policy changes and new policy development as a result of the project implementation

Systems Thinking

Community Building

Understanding Diversity

Conflict Resolution

-Evaluation of existing system and documentation of organizational service delivery model focusing on client and information flow -Development of coding and information document -Organizing and coordination of project and training team -Coordination of training with collaboration from the Indian Health Service -Provision of training and technical assistance to 70 participants and 18 organizations -Organizing and coordination of project and training team -Coordination of training with collaboration from the Indian Health Service -Provision of training and technical assistance to 70 participants and 18 organizations -Organizing and coordination of project and training team -Coordination of training with collaboration from the Indian Health Service -Development of coding and information document

Knowledge Base Annotated bibliography on the framework and different models of policy development and available strategies in achieving outcomes Annotated bibliography on the different types and dynamic interactions among human and social systems, and interrelated and interdependent relationships among individuals, groups, organizations, and communities Annotated bibliography on the models, theories, and evidence-based applications of community building. Topics may include creating hospitable space, inviting creative attention and making the groups intelligence visible to itself Annotated bibliography on the models, theories and application of leadership skills in bringing together individuals with diverse backgrounds (age, gender, religion, work ethics, mind styles, etc.) in a way that strengthens organizations and communities Annotated bibliography on the models of conflict resolution including, addressing conflict through careful deliberation, good listening and understanding, interest based negotiation, and mutually beneficial collaboration

Validation by Expert Dr. Dora Barilla LLU Executive Director Center for Health Policy and Leadership (to be requested) Expert in the development and implementation of Healthcare Service Systems

Dr. Vicki Ebin CSUN Professor and graduate coordinator for the MPH program in Community Health Education. Her expertise is in the areas of community collaboration and health outreach (to be requested) Expert in the field of diversity training

Management and Relationship Coach with focus on conflict resolution

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III.

RELATIONSHIP BUILDING

ADVISOR Dr. David S. Penner MENTORS Dr. Dora Barilla Executive Director Center for Health Policy and Leadership at the Loma Linda University (to be requested) Professor Seth Wiafe Director of GIS Graduate Program at the Loma Linda University (to be requested) More to Identify in Systems Development, Community Building, etc. PEER GROUPS Leadership Cohort Fizzah Raza Dr. Ebrahim Oomerjee Ashley Tuomi DrHSCI Candidate More to Identify WORK GROUP PARTICIPANTS Dr. Umer Salman Ophthalmology clinic Dr. Asif Chaudhry Primary Physician Private Practice Dr. Nitin Shah Mobile Surgical Clinics More to Identify IV. DISSERETATION

DISSERTATION INTEREST (prospective) I am considering a dissertation focusing on the preventable diseases and early interventions, the role of community outreach and education and policy development in the resource poor settings at the national or international level. DISSERTATION ADVISOR TBD PROPOSED DISSERTATION COMMITTEE TBD

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V.

UNIVERISTY PROCESSES

PROPOSED TRANSCRIPT OF COURSES

Year
Transfer

Quarter

Dept
HSCI

Class
694

Title
Research Design and Methodology

Units
3 Transfer for Introduction to Research Methodology Transfer for Elective Credit Transfer for Elective Credit Transfer for Elective Credit

Orientation Year: 2011 - 2012

Transfer Transfer Transfer Fall Winter Spring HADM HADM HADM 581 582 583 Orientation for leadership I Orientation for leadership II Orientation for leadership III 4 4 4 12 1 2 3 3 2 3 2 3 19 4 1 2 3 3 3 3 2 3 24 3 1 2 3 1 3 2 2 4 3 24 1 3 1 1 2 3 3 14 Total 96

Year 1: 2012 - 2013

2012 2012 2012 2013 2013 2013 2013 2013 Fall Fall Fall Winter Winter Spring Spring Spring HADM HADM HADM HADM HADM HADM HADM EPDM 584 589 587 585 696 685 689 --Current topics in health policy and leadership Advanced practice in leadership Statistics to policy: What turns the dial? Policy Development for 21st century Directed Study/Special Project Preliminary research experience Graduate Seminar in Leadership Advanced Methodology

Year 2: 2013 - 2014

2013 2013 2013 2013 2014 2014 2014 2014 2014 Summer Fall Fall Fall Winter Winter Spring Spring Spring RELE HADM HADM HADM HADM HADM HADM HADM RELE --584 589 595 588 696 699 689 --Graduate level Ethics Current topics in health policy and leadership Advanced practice in leadership Leadership Past, Present, and Future Leadership, policy and environmental change Directed Study/Special Project Applied Research Graduate Seminar in Leadership Graduate level Theology

Year 3: 2014 - 2015

2014 2014 2014 2014 2015 2015 2015 2015 2015 2015 Summer Fall Fall Fall Winter Winter Winter Spring Spring Spring EPDM HADM HADM HADM HADM HADM HADM HADM EPDM --584 589 --686 586 696 689 697 --Quantitative Methodology Clinical Methods Current topics in health policy and leadership Advanced practice in leadership Global Health Elective Writing Seminar Building Healthy Communities Directed Study/Special Project Graduate Seminar in Leadership Dissertation Proposal Quantitative Methodology Clinical Methods

Year 4: 2015 - 2016

2015 2015 2015 2016 2016 2016 2016 Summer Fall Fall Winter Winter Spring Summer HADM RELE HADM HADM HADM HADM HADM 698 --698 698 696 698 698 Dissertation Graduate level Religion Dissertation Dissertation Directed Study/Special Project Dissertation Dissertation

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ACADEMIC AUDIT
Health Policy and Leadership (18-24 units) HADM 584 Current topics in Health Policy and Leadership (1) HADM 585 Policy Development for a 21st Century Health System (3) HADM 595 Leadership Past, Present, and Future (3) HADM 589 Advanced Practice in Leadership (2) HADM 689 Graduate Seminar in Leadership (2) HADM 696 Directed Study/Special Project (2) Quarter Units 3 3 3 8 6 6 26 Units 3 3 3 3 4 16 Units 3 3 3 9 Units 4 4 4 12 Units 5 3 3 3 3 3 20 Units 1 4 8 13

Public Health (15 24 units) HADM 586 Building Healthy Communities: Integrative Health Policy (3) HADM 587 Statistics to policy: What turns the dial? (3) HADM 588 Leadership Policy and Environmental Change (3) EPDM 5-- Advanced Epidemiology (3) Global Health Elective

Quarter

Religion (9-12 units) RELE 5-- Graduate-level Relational (3) RELE 5-- Graduate-level Ethics (3) RELE 5-- Graduate-level Theological (3)

Quarter

Elective (9-18 units) HADM 581 Orientation I (4) HADM 582 Orientation II (4) HADM 583 Orientation III (4)

Quarter

Research (15-18 units) Research Design and Methodology (5) HADM 6-- Quantitative Research Design and Practice I (3) HADM 6-- Quantitative Research Design and Practice II (3) HADM 685 Preliminary Research Experience (3) HADM 699 Applied Research (3) Advanced Methodology (3)

Quarter

Dissertation (12-13 units) HADM 686 Writing Seminar (1) HADM 697 Dissertation Proposal (4) HADM 698 Dissertation (8)

Quarter

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