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Crisis at Herndon:

11 Airplanes Astray
DAVID BOND/WASHINGTON

To understand fully why the U.S. government brought tells field facilities to advise it of any aircraft that aren't
down 4,546 aircraft within 3 hr. on the morning of in communication or are flying unexpected routes.
Sept. 11, allyou need to know is this: The facilities report 11 such aircraft. Hijackers fly
The second of two hijacked airliners is flown into the one of them into the Pentagon at 9:41.
World Trade Center at 9:03 a.m. EDT. Minutes later, the Ten are left.
FAA's air traffic control command center in Herndon, Va., The order to empty the skies goes out 4 min. later...

A
t about 7:15 a.m. on the morning of Sept. 11,2001, j the end of a summer with markedly better weadi-
air traffic control personnel at the FAAs ATC System er and system performance than the delay-riddled summer of
Command Center in Herndon, Va., began a normal 2000, Hemdon had reason to be optimistic about Sept. 11. "It
daily teleconference with airline and EAA field facil- started out as a very normal day," recalled-Linda Schuessler, man-
ity representatives to develop the day's "game plan" for keeping ager of tactical operations at the command center. "The weath-
U.S. aviation as close to schedule as possible. er was absolutely gorgeous." The only thing that was atypical as

Air Traffic Control System Command Center


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www-AviaUonNow.com/awst

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