1) What is the type of the Vijaya milk youre purchasing? a) DTM b) E !"!M# c) $%EM&'M () )$E &*+ e) ,!

+D -) What is the .uantity of the Vijaya Milk youre purchasing per (ay? a) /01 lit b) 1lit c) - lit () more lit 2) Where youre purchasing Vijaya Milk? a) %etailer shop b)Dairy $arior c) Door (eli3ery ser3ice 4) *re you satisfie( 5ith the 6uality of the Vijaya Milk? a) #es b) "o 1) *re you satisfie( 5ith the $rice of the Vijaya Milk? a) #es b) "o 7) *re you purchasing any other Vijaya $ro(uct? a) #es b) "o 8) $urpose of the Vijaya Milk youre purchasing? a) 9ome nee(s b) )5eets making c) *ny other 'se :) 9o5 long ha3e you using Vijaya Milk? a) +ess than 1 month b)1 to 7 months c) 1 to - #ears () More years ;) &f you 5ere not totally satisfying 5ith the Vijaya $ro(uct0 $lease (escribe the reasons for your (issatisfaction? 1/) 9o5 many times a (ay 5ill you purchase the Vijaya Milk? a) 1 time b) - time c) More times 11) 9o5 (o you feel the ser3ice of Vijaya Dairy? a) )atisfie( b) goo( c) un satisfie( 1-) &f the any problem of the Vijaya Milk to 5hom you approach for the problem solutions? a) )uper3isors b) ompany Distributors c) Manager () *gents 12) &f you 5ant to gi3e any complaints of Vijaya Milk to 5hom you 5ill refer? a) )ales super3isors b) agent c) marketing manager 14) &f you 5ant to gi3e any suggestions to Vijaya Milk?

1) What is the type of the Vijaya milk youre purchasing? a) DTM b) E !"!M# c) $%EM&'M () )$E &*+ e) ,!+D

S.NO 1. 2. 3. 4. 5.

PARTICULARS DTM ECONOMY PREMIUM SPECIAL GOLD Total

NO.OF RESPONDENTS 10 40 30 10 10 100

PERCENTAGE 10% 40% 30% 10% 10% 100%

$E% E"T*,E

DTM E !"!M# $%EM&'M )$E &*+ ,!+D

-) What is the .uantity of the Vijaya Milk youre purchasing per (ay?

a) /01 lit

b) 1lit

c) - lit

() more lit

S.NO 1. 2. 3. 4.

PARTICULARS 0.5 lit 1 lit 2 lit o!" lit Total

NO.OF RESPONDENTS 50 30 15 5 100

PERCENTAGE 50% 30% 15% 5% 100%

$E% E"T*,E 1/< 4/< 2/< -/< 1/< /<

$E% E"T*, E /01 lit - lit

2) Where youre purchasing Vijaya Milk?

a) %etailer shop

b)Dairy $arlor

c) Door (eli3ery ser3ice

S.NO

PARTICULARS

NO.OF RESPONDENTS

PERCENTAGE

1. 2. 3.

R"tail"! #$o% Dai!& %a!lo! Doo! '"li("!& #"!(i)" Total

40 10 50 100

40% 10% 50% 100%

$E% E"T*,E

%etailer shop Dairy parlor Door (eli3ery ser3ice

4) *re you satisfie( 5ith the 6uality of the Vijaya Milk? a) #es b) "o

S.NO

PARTICULARS

NO.OF RESPONDENTS

PERCENTAGE

1. 2.

Y"# No Total

*5 5 100

*5% 5% 100%

$E% E"T*,E

#es "o

1) *re you satisfie( 5ith the $rice of the Vijaya Milk? a) #es b) "o

S.NO

PARTICULARS

NO.OF RESPONDENTS

PERCENTAGE

1. 2.

Y"# No Total

+5 25 100

+5% 25% 100%

$E% E"T*,E

#es "o

7) *re you purchasing any other Vijaya $ro(uct? a) #es b) "o

S.NO

PARTICULARS

NO.OF RESPONDENTS

PERCENTAGE

1. 2.

Y"# No Total

+0 30 100

+0% 30% 100%

$E% E"T*,E /0: /07 /04 /0/ #es "o #es "o

8) $urpose of the Vijaya Milk youre purchasing? a) 9ome nee(s b) )5eets making c) *ny other 'se

S.NO

PARTICULARS

NO.OF RESPONDENTS

PERCENTAGE

1. 2. 3.

,o " -""'# S.""t# a/i-0 A-& ot$"! U#" Total

10 10 10 100

10% 10% 10% 100%

$E% E"T*,E

9ome nee(s )5eets making *ny other 'se

:) 9o5 long ha3e you using Vijaya Milk? a) +ess than 1 month b) 1 to 7 months

c) 1 to - #ears

() More years

S.NO 1. 2. 3. 4.

PARTICULARS L"## t$a- 1 1 to 2 o-t$# 1 to 2 Y"a!# Mo!" &"a!# Total o-t$

NO.OF RESPONDENTS 20 20 30 30 100

PERCENTAGE 20% 20% 30% 30% 100%

$E% E"T*,E

+ess than 1 month 1 to 7 months 1 to - #ears More years

;) 9o5 many times a (ay 5ill you purchase the Vijaya Milk? a) 1 time b) - time c) More times

S.NO

PARTICULARS

NO.OF RESPONDENTS

PERCENTAGE

1. 2. 3.

1 ti " 2 ti " Mo!" ti "# Total

50 30 20 100

50% 30% 20% 100%

$E% E"T*,E /07 /01 /04 /02 /0/01 / 1 time More time times $E% E"T*,E

1/)9o5 (o you feel the ser3ice of Vijaya Dairy? a) )atisfie( b) goo( c) unsatisfie(

S.NO

PARTICULARS

NO.OF RESPONDENTS

PERCENTAGE

1. 2. 3.

Sati#3i"' Goo' U-#ati#3i"' Total

10 10 10 100

10% 10% 10% 100%

$E% E"T*,E

)atisfie( ,oo( 'nsatisfie(

11)&f the any problem of the Vijaya Milk to 5hom you approach for the problem solutions? a) )uper3isors b) ompany Distributors c) Manager () *gents

S.NO 1. 2. 3. 4. 5.

PARTICULARS Y"# 4 25% Y"# 4 50% Y"# 4 +5% A5o(" +5 % No Total

NO.OF RESPONDENTS 13 53 1* 11 4 100

PERCENTAGE 13% 53% 1*% 11% 4% 100%

$E% E"T*,E

#es = -1< #es = 1/< #es = 81< *bo3e 81 < "o

1-)&f you 5ant to gi3e any complaints of Vijaya Milk to 5hom you 5ill refer? a) )ales super3isors b) agent c) marketing manager

S.NO

PARTICULARS

NO.OF RESPONDENTS

PERCENTAGE

1. 2. 3.

E6)"ll"-t Goo' U-#ati#3a)to!& Total

12 22 11 100

12% 22% 11% 100%

$E% E"T*,E /0: /07 /04 /0/ ,oo( $E% E"T*, E