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A Study on Emotional Intelligence

Introduction
Businesses are continually evolving, one will need to distinguish who are

able to lead, deal with an organization to be effective and productive.


Within an organization, management can be seen as the process of

fulfilling organizational targets with and through people using existing sources in the most proficient mode possible.
Organizational objective can be achieved by using four functions of

management ; planning, organizing, leading, and controlling (POLC).

Emotional Intelligence ?
Its a great topic of significance to scientists researching non-cognitive

components.
People equipped with EI are more happier and successful . Such people

also have a competitive advantage in both their personal and professional lives.
EI is characterized by four major competencies:

1. Accurately perceiving emotions.


3. Controlling emotions.

2. Using emotions to aid thinking.


4. Understanding emotions.

Model of EI and Career Success Relationship

Study Methodology
A survey related to emotional intelligence was conducted on 200 middle

managers working for the same organization located in the San Francisco, Bay Area.
A total of 100 males and 100 females participated in this survey. Each question on the survey was measured using a 5-point Likert scale

ranging from Never to Always.

Results Revealed by the Study


Females will have higher scores than males for self-awareness.
Females will have higher scores than males for other-awareness. Those with more management experience (6 or more years) will have

higher scores for other-awareness. The study suggests that emotional intelligence affects peoples careers and organization interactions and consequently is worthy of continued scholarly investigation.

References
Babcock, L. (2008). What happens when women dont ask? Negotiation, 11(96), pp. 1-4. Bar-On, R. (1997). The Emotional Quotient Inventory (EQ-i): Technical manual. Toronto, Canada: Multi-Health Systems, Inc. Beckman, D. & Menkhoff, L. (2008). Will women be women? Analyzing the gender difference among financial experts. Kyklos, 61(3), pp. 364-384. Goleman, D. (1995). Emotional intelligence. New York: Bantam Books.