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Reflective writing 2/10/2013 1. What type of visitor (p.5) 2. Heterogeneous what is the meaning of it? 3.

Global tourism p14 target tourist who had taken an Eco trip in the past 18 months p.28 (Some variation affect the result p45) Korean local citizen 4. Ecoserv scale? 5. Some variables may affect the expectation : education. 6. Facilities visually appealing : the highest score in the tangibles factory

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