I WANT

vs

I WOULD LIKE TO

 Hope (verb)

Used in polite statements

Could you please process the request as soon as possible? I hope to get this done by tomorrow morning.

 Seem (verb)

Used when you want to say something in a more careful/ polite and less direct way
He didnt seem to meet the qualifications.

 Respectfully (adverb)

Used for showing that you are being polite

I respectfully trust that you can do the job.

 Perhaps (adverb)

Used as a polite reply to someone when you do not completely agree with what they have said
A: What do you think? B: Perhaps, we can try another restaurant.

 Id / Wed be delighted

Used for politely accepting an invitation, or agreeing or offering to do something

Wed be delighted to attend the seminar.

 No disrespect (to)

Used before you say something that might offend someone, to show that you do not intend to offend them
With no disrespect to the committee, we think that the policy is not so fair.

 Do you mind?

Used for getting someones permission

Do you mind if I use this room?

 I took the liberty of doing something

Used for telling someone that you have done something without their permission but you hope they approve of this
I took the liberty of getting the manuals from the shelf so we can start the orientation right away.

 Excuse me

Politely getting someones attention

Excuse me, could you check this please?

FIVE RULES OF THUMB FOR POLITE AND DIPLOMATIC LANGUAGE

1.

2.
3. 4. 5.

Listen and be understanding Avoid negative words instead use positive words in a negative form. Say the magic word sorry Use little words to soften your statements. Avoid finger-pointing statements with the word you