Availability of

Technical Assistance
to States
Medicaid HCBS Waivers — Quality Assurance & Improvement

T
he Centers for Medicare and Medicaid Services
Focused consultations in specific quality-related areas and
(CMS) has contracted with Medstat to provide strategies (not exclusive list):
technical assistance to State Medicaid home and
community-based waiver programs — to assist ● Person-centered planning
them in designing and implementing quality assurance and
improvement efforts. ● Risk assessment, planning and prevention

This Technical Assistance initiative, called the National ● Provider monitoring

Contract for Quality in Home and Community-Based Waiver
Services, supports states in developing effective and reliable ● Role of case management in quality management and
quality assurance and improvement systems and strategies for improvement
assuring the health and welfare of of HCBS waiver participants.
● Incident management systems
Medstat coordinates the overall project, as well as provides
direct assistance to state waiver programs serving older persons ● Health supports and medication management
and adults with disabilities. Medstat may provide technical
assistance in collaboration with the Muskie School of Public ● Integrating program participant feedback into the quali­
Service. The Human Services Research Institute (HSRI) ty management system, including use of the Participant
provides technical assistance to waivers serving people with Experience Survey (PES)
developmental disabilities.
● Using data for quality assurance and improvement
Technical assistance in a variety of quality management areas is
available at no cost to states: ● Design and implementation of quality improvement
programs

One-on-one consultation with states in the design or
re-design of a quality management system Technical assistance is tailored to meet states’ needs and can
range from a brief phone consultation, to the provision of

Assistance to states preparing evidentiary-based reports materials, to on-site assistance.
in response to CMS’ Interim Procedural Guidance for
Assessing HCBS Waivers

For technical assistance, contact:

ELDERLY/DISABLED WAIVERS MR/DD WAIVERS States may also contact their CMS
Beth Jackson, Ph.D. June Rowe Regional Office to obtain more
Medstat HSRI information about technical
assistance through this project.
617-492-9326 617-876-0426, x 2326
beth.jackson@thomson.com jrowe@hsri.org