UGC Sponsored National Seminar on New Paradigms in Administration : e-Governance in Karnataka August 23 & 24, 2013 Organised by

Saude Sabha Bhavana, Shirva, Udupi - 574116

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Valedictory Session 3.15 pm; August 24, 2013

PROF CHOWDARI PRASAD DEAN (PR) & CHAIRMAN-ADMISSIONS

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Topics discussed on two days

Inauguration Key Note Address e-Governance in Local Self-Government Paper Presentations Panel Discussions: Administration & Transparency e-Banking Valedictory Session
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Brief on Karnataka
Formed in 1956 and renamed in 1973 8th largest State in size : 36 Districts 9th largest in Population : over 6 crores Major rivers Krishna, Tungabhadra & Kaveri 224 MLAs, 75 MLCs, 28 MPs & 12 RS members 49 Sub-divns., 176 Tqs and 749 Hoblis 3 major political parties: INC, BJP and JU (S) plus Male : Female @ 1000 : 964; Literacy rate 76% Kannada + Urdu / Telugu / Tamil / Marathi / Tulu / Hindi / Konkani / Malayalam / Kodava languages Hindus / Muslims / Christians / Jains / Buddhists
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Background: What is Governance?

Governance

Way Govt. works

Sharing of information

Service delivery

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Background: How e-Governance helps?

Governance

Good governance

e-Governance

Bad governance

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It is electronic governance. In simple words, e-Governance is nothing but a mediator between Government and Citizens. It is the use of a range of modern information and technologies by Government to improve efficiency, service, etc. i.e. Internet,mobile,local area network

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G2C

G2E

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G2B

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G2G

1. LEADERSHIP

2. ORGANISATIONAL STRUCTURE
3. PROCESS MANAGEMENT

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Clarity about objective Provided services Misconception about information transparency Localization Security threats & legal issue Maximum use of infrastructure Standardization

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National e-Governance Plan (NeGP) (2003-2007)

Four Pillars of NEGP (2003-2007)

National E-governance Plan

Community Service Centres

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Mission Mode Projects

State Data Centre

State Wide Area Network

National e-Governance Plan (NeGP) (2003-2007)

E-Readiness assessment for the Centre and States launched April 13, 2004
Bangalore One(B1) launched with 14 service centers providing 24 different services to citizens of Bangalore on April 2, 2004 www.bangaloreone.gov.in)
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e-Governance Best Practices

Increased accountability Increased transparency Higher availability of public domain information Reduced corruption Higher penetration due to automation Increased efficiency due to connectivity GOVT PROCESS RE-ENGINEERING technology only a tool- not panacea
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5 G2C Projects in Karnataka (NISG)

Bangalore One a Citizen friendly Government Services of Karnataka One Stop services to Citizen Integrated Citizen Services VAT Soft : VAT Processing System Nemmadi Telecenter Project of Karnataka Bhoomi - Karnataka

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2 ICTD Projects in Karnataka (NISG)

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3 G2G & G2E Projects in Karnataka (ref: NISG website)

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e-Banking in India
Computerisation in India since 1960 Advanced Ledger Posting Machines during 1970s PC revolution commenced in 1984 Automated Teller Machines (ATMs) introduced by HSBC in 1987 and BOI in 1988 in Mumbai WWW started in 1995 Core Banking Solutions / Branch Networking / Credit / Debit Cards / SWADHAN / SUVIDHA / Internet and Mobile Banking / Electronic Funds Transfer / Electronic Clearing Services
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10 Varieties of ATMs in India

On-site ATMs Off-site ATMs Mobile ATMs (Van) Bio-metric ATMs (for illiterate customers) Floating ATMs (SBI in Kerala) Micro ATMs Solar based ATMs
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White-labelled ATMs Brown-labelled ATMs And now..Talking ATMs (for blind in Canada : Oct 22,1997) -from UBI in Ahbad in Sept 2012; -50 by NCR at Indias Passport Offices!
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Floating ATM of State Bank of India

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48 Key e-Banking Services

Balance enquity and Stt. Transaction history Online transfer of funds Card to card fund tr Prepaid mobile charge Buy n Sell Mutual funds Send M O any time Open FD and RD Request a Cheque Book Stop Payment request Request Debit Cards Monthly stt by email Re-issue and upgrade of ATM / Debit Cards Link Bank a/c to ATM / Debit Card Renewal / Premature closure of FD and RD Deactivate / Activate ATM / Debit Card Etc etc etc
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