Indication of employees dissatisfaction An outlet

Formal association of workers Focuses on

Wages Hours Working conditions

A complaint formally written in writing May fall into categories such as:
Wages, incentives Transfers, promotion Safety, seniority Contract violation

Adv

Dis-avd

Increases Productivity Reduces Employee Attrition Creates Equality Voice for the Labor Union Collective Bargaining

Threat of Strikes Unproductive Increased Business Costs Labor Union-Centered-ness Unemployment Difficulty in Getting Promotions

Higher Wages Increased Benefits Employment Protection Better working Environment

Other Employees Don't Have the Power of Voice

HR UNIT

MANAGERS

Assists in designing the grievance procedure

Operate within provisions of G* procedure Attempt to resolve G where possible

Monitors trends in G rates

May assist in arbitration

Document G cases for G procedure

Engage in G prevention efforts

Settle grievances