Number of Request by Category and Month

Count of Requester Subcategory EPOS IT-BSS Reporting Others Reporting Grand Total Month 1 2 2 1 5 55 63 3 3 1 7 55 66 4 2 1 41 44 5 4 2 44 50

1 47 48

Number of Request by Category and Month

s Department Commerce (HN) Commerce/business Intelligence & Planning (hn) Commerce/Marketing (HN) Commerce/Product Development (HCM) Commerce/Product Development (HN) Commerce/Sales (HCM) Commerce/Sales (HN) Commerce/Sales/Regional Sales (DN) Commerce/Sales/Sales Support (HN) CS Finance & Accounting/Accounting (HN) Finance & Accounting/Finance (HN) Finance & Accounting/Fraud (HN) Finance & Accounting/Legal (HN) Gm IT/BSS Architecture Development (HN) Not Assigned Operations/Procurement (HN) Technical/O&M/CS Core (HN) Technical/O&M/RAN (HN) Technical/O&M/Roaming (HN) Grand Total Month 1 4 15 2 9 2 20 2 2 2 1 13 4 1 1 6 3 1 1 16 1 1 2 20 3 6 2 13 4 1 6 5

9 1 3 1 12 8 1 1 2 4 4 1 3

12 2 1 8 2 1 1

2 1 1 16 5 1 1 7

1 1 48 63 66 2 44 50

Grand Total 11 5 13 242 271

Grand Total 15 3 66 4 2 9 1 5 73 22 2 17 8 31 4 1 1 3 1 1 2 271

MinhL This month SR

Generated by Minh Le on : Jun 6, 2012 05:38 PM Total records : 271

Request ID Group
18316 IT-BSS Reporting team 18319 IT-BSS Reporting team 18363 IT-BSS Reporting team 18366 IT-BSS Reporting team 18372 IT-BSS Reporting team 18373 IT-BSS Reporting team

Requester
Huong Le Thi Thanh Thuc Nguyen Dong Nhung Dang Hong Minh Le Bach Le Tung Nhung Dang Hong

Department
CS Commerce/Sales/Sales Support (HN) Commerce/Marketing (HN) IT/BSS Architecture Development (HN) Finance & Accounting/Fraud (HN) Commerce/Marketing (HN) CS Commerce/Marketing (HN) Finance & Accounting/Finance (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Finance & Accounting/Finance (HN) Finance & Accounting/Finance (HN) Finance & Accounting/Finance (HN) Commerce/Marketing (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales (HCM)

18380 IT-BSS Reporting team 18382 IT-BSS Reporting team 18383 IT-BSS Reporting team 18387 IT-BSS Reporting team 18389 IT-BSS Reporting team 18408 IT-BSS Reporting team 18411 IT-BSS Reporting team 18414 IT-BSS Reporting team 18432 IT-BSS Reporting team 18436 IT-BSS Reporting team 18466 IT-BSS Reporting team 18478 IT-BSS Reporting team

Huong Le Thi Thanh Nhung Dang Hong Huong Nguyen Thi Thuy Thuc Nguyen Dong Thuc Nguyen Dong Thuc Nguyen Dong Dung Nguyen Anh Dung Nguyen Anh Dung Nguyen Anh Nhung Dang Hong Thuc Nguyen Dong Tuyet Tran Thi Ngoc

18483 IT-BSS Reporting team 18511 IT-BSS Reporting team 18553 IT-BSS Reporting team 18572 IT-BSS Reporting team 18576 IT-BSS Reporting team

Thanh Nguyen Tien Thuc Nguyen Dong Thuc Nguyen Dong Nhung Dang Hong Dung Nguyen Anh

Commerce/Marketing (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Marketing (HN) Finance & Accounting/Finance (HN)

18610 IT-BSS Reporting team 18616 IT-BSS Reporting team 18647 IT-BSS Reporting team 18655 IT-BSS Reporting team 18681 IT-BSS Reporting team 18704 IT-BSS Reporting team 18711 IT-BSS Reporting team 18716 IT-BSS Reporting team 18721 IT-BSS Reporting team 18762 IT-BSS Reporting team 18778 IT-BSS Reporting team 18781 IT-BSS Reporting team 18791 IT-BSS Reporting team 18795 IT-BSS Reporting team 18797 IT-BSS Reporting team 18803 IT-BSS Reporting team 18806 IT-BSS Reporting team 18807 IT-BSS Reporting team 18809 IT-BSS Reporting team 18878 IT-BSS Reporting team 18892 IT-BSS Reporting team 18908 IT-BSS Reporting team 18914 IT-BSS Reporting team 18916 IT-BSS Reporting team 18932 IT-BSS Reporting team 18940 IT-BSS Reporting team 18942 IT-BSS Reporting team 18947 IT-BSS Reporting team 18950 IT-BSS Reporting team

Dung Nguyen Anh

Finance & Accounting/Finance (HN)

Dung Nguyen Thi Phuong Commerce/Sales/Sales Support (HN) Nhung Dang Hong Them Le Trong Nguyen Le Anh Anh Ngo Duc Dung Nguyen Anh Anh Ngo Duc Thu Do Huu Bach Le Tung Nhung Dang Hong Ba Mai Van Anh Ngo Duc Anh Ngo Duc Nhung Dang Hong Dung Nguyen Anh Nguyen Le Anh Nguyen Le Anh Thuc Nguyen Dong Nhung Dang Hong Nguyen Le Anh Thanh Nguyen Lan Thanh Nguyen Lan Thanh Nguyen Lan Nguyen Le Anh Bach Vu Viet Anh Ngo Duc Thanh Nguyen Lan Thanh Nguyen Tien Commerce/Marketing (HN) Finance & Accounting/Legal (HN) Commerce/Marketing (HN) Commerce (HN) Finance & Accounting/Finance (HN) Commerce (HN) Finance & Accounting/Accounting (HN) Finance & Accounting/Fraud (HN) Commerce/Marketing (HN) Technical/O&M/RAN (HN) Commerce (HN) Commerce (HN) Commerce/Marketing (HN) Finance & Accounting/Finance (HN) Commerce/Marketing (HN) Commerce/Marketing (HN) Commerce/Sales/Sales Support (HN) Commerce/Marketing (HN) Commerce/Marketing (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Marketing (HN) Commerce/Product Development (HN) Commerce (HN) Commerce/Sales/Sales Support (HN) Commerce/Marketing (HN)

18977 IT-BSS Reporting team 19009 IT-BSS Reporting team

Them Le Trong Huong Le Thi Thanh

Finance & Accounting/Legal (HN) CS

19034 IT-BSS Reporting team

Nhung Dang Hong

Commerce/Marketing (HN) Finance & Accounting/Finance (HN) Commerce (HN) Finance & Accounting/Legal (HN) Commerce (HN) Commerce/Sales (HCM)

19060 IT-BSS Reporting team 19080 IT-BSS Reporting team 19112 IT-BSS Reporting team 19115 IT-BSS Reporting team 19130 IT-BSS Reporting team

Dung Nguyen Anh Anh Ngo Duc Them Le Trong Anh Ngo Duc Tuyet Tran Thi Ngoc

19184 IT-BSS Reporting team 19193 IT-BSS Reporting team 19214 IT-BSS Reporting team 19225 IT-BSS Reporting team 19227 IT-BSS Reporting team 19238 IT-BSS Reporting team 19241 IT-BSS Reporting team 19269 IT-BSS Reporting team 19270 IT-BSS Reporting team 19273 IT-BSS Reporting team 19362 IT-BSS Reporting team 19370 IT-BSS Reporting team 19374 IT-BSS Reporting team 19401 IT-BSS Reporting team 19418 IT-BSS Reporting team 19455 IT-BSS Reporting team 19456 IT-BSS Reporting team 19468 IT-BSS Reporting team

Nhung Dang Hong Thanh Nguyen Lan Thanh Nguyen Lan Tuyet Tran Thi Ngoc Nhung Dang Hong Nhung Dang Hong Anh Ngo Duc Tuan_B Nguyen Anh Thanh Nguyen Tien Them Le Trong Phong Le Ngoc Nhung Dang Hong Thanh Nguyen Lan Thanh Nguyen Tien Nguyen Le Anh Anh Ngo Duc Nguyen Le Anh Thuc Nguyen Dong

Commerce/Marketing (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales (HCM) Commerce/Marketing (HN) Commerce/Marketing (HN) Commerce (HN) Commerce/business Intelligence & Planning (hn) Commerce/Marketing (HN) Finance & Accounting/Legal (HN) Commerce/Product Development (HCM) Commerce/Marketing (HN) Commerce/Sales/Sales Support (HN) Commerce/Marketing (HN) Commerce/Marketing (HN) Commerce (HN) Commerce/Marketing (HN) Commerce/Sales/Sales Support (HN) Commerce (HN)

19501 IT-BSS Reporting team

Anh Ngo Duc

19516 IT-BSS Reporting team 19544 IT-BSS Reporting team 19549 IT-BSS Reporting team 19554 IT-BSS Reporting team 19566 IT-BSS Reporting team 19570 IT-BSS Reporting team 19573 IT-BSS Reporting team 19578 IT-BSS Reporting team 19668 IT-BSS Reporting team 19687 IT-BSS Reporting team 19697 IT-BSS Reporting team 19699 IT-BSS Reporting team 19701 IT-BSS Reporting team 19710 IT-BSS Reporting team 19711 IT-BSS Reporting team 19786 IT-BSS Reporting team 19800 IT-BSS Reporting team 19810 IT-BSS Reporting team 19815 IT-BSS Reporting team 19819 IT-BSS Reporting team 19828 IT-BSS Reporting team 19852 IT-BSS Reporting team 19855 IT-BSS Reporting team 19857 IT-BSS Reporting team 19861 IT-BSS Reporting team 19866 IT-BSS Reporting team 19927 IT-BSS Reporting team 19941 IT-BSS Reporting team 19958 IT-BSS Reporting team

Anh Ngo Duc Thao Nguyen Thi Bach Vu Viet Thao Nguyen Thi Anh Ngo Duc Thanh Nguyen Tien Nhung Dang Hong Them Le Trong Trang Vo Thi Thuy Them Le Trong Nhung Dang Hong Thuc Nguyen Dong Anh Ngo Duc Nhung Dang Hong Nhung Dang Hong Phong Le Ngoc Thanh Nguyen Lan Nguyen Le Anh Hanh Le Hong Thanh Nguyen Lan Thanh Nguyen Lan Thanh Nguyen Lan Thanh Nguyen Lan Nhung Dang Hong Thanh Nguyen Lan Thanh Nguyen Lan Them Le Trong Bach Le Tung Tuan_B Nguyen Anh

Commerce (HN) Commerce/Marketing (HN) Commerce/Product Development (HN) Commerce/Marketing (HN) Commerce (HN) Commerce/Marketing (HN) Commerce/Marketing (HN) Finance & Accounting/Legal (HN) Commerce/Sales/Regiona l Sales (DN) Finance & Accounting/Legal (HN) Commerce/Marketing (HN) Commerce/Sales/Sales Support (HN) Commerce (HN) Commerce/Marketing (HN) Commerce/Marketing (HN) Commerce/Product Development (HCM) Commerce/Sales/Sales Support (HN) Commerce/Marketing (HN) CS Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Marketing (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Finance & Accounting/Legal (HN) Finance & Accounting/Fraud (HN) Commerce/business Intelligence & Planning (hn)

19975 IT-BSS Reporting team 19985 IT-BSS Reporting team 19988 IT-BSS Reporting team 20029 IT-BSS Reporting team 20064 IT-BSS Reporting team 20147 IT-BSS Reporting team 20168 IT-BSS Reporting team 20170 IT-BSS Reporting team 20172 IT-BSS Reporting team 20189 IT-BSS Reporting team 20190 IT-BSS Reporting team 20205 IT-BSS Reporting team 20206 IT-BSS Reporting team 20207 IT-BSS Reporting team 20211 IT-BSS Reporting team 20212 IT-BSS Reporting team 20235 IT-BSS Reporting team 20240 IT-BSS Reporting team 20245 IT-BSS Reporting team

Huong Le Thi Thanh Thanh Nguyen Tien Huong Tran Thi Thu Bach Le Tung Phuong Bui Viet Them Le Trong Thanh Nguyen Lan Nhung Dang Hong Nhung Dang Hong Them Le Trong Them Le Trong Thuc Nguyen Dong Thuc Nguyen Dong Thuc Nguyen Dong Nguyen Le Anh Nhung Dang Hong Them Le Trong Thao Nguyen Thi Tuyet Tran Thi Ngoc

CS Commerce/Marketing (HN) CS Finance & Accounting/Fraud (HN) Commerce/business Intelligence & Planning (hn) Finance & Accounting/Legal (HN) Commerce/Sales/Sales Support (HN) Commerce/Marketing (HN) Commerce/Marketing (HN) Finance & Accounting/Legal (HN) Finance & Accounting/Legal (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Marketing (HN) Commerce/Marketing (HN) Finance & Accounting/Legal (HN) Commerce/Marketing (HN) Commerce/Sales (HCM)

20284 IT-BSS Reporting team 20285 IT-BSS Reporting team 20348 IT-BSS Reporting team 20349 IT-BSS Reporting team 20354 IT-BSS Reporting team 20359 IT-BSS Reporting team 20364 IT-BSS Reporting team 20400 IT-BSS Reporting team

Them Le Trong Them Le Trong Them Le Trong Them Le Trong Thanh Nguyen Lan Anh Ngo Duc Nhung Dang Hong Trang Vo Thi Thuy

Finance & Accounting/Legal (HN) Finance & Accounting/Legal (HN) Finance & Accounting/Legal (HN) Finance & Accounting/Legal (HN) Commerce/Sales/Sales Support (HN) Commerce (HN) Commerce/Marketing (HN) Commerce/Sales/Regiona l Sales (DN)

20459 IT-BSS Reporting team 20486 IT-BSS Reporting team 20496 IT-BSS Reporting team 20497 IT-BSS Reporting team 20512 IT-BSS Reporting team 20522 IT-BSS Reporting team 20524 IT-BSS Reporting team 20547 IT-BSS Reporting team 20587 IT-BSS Reporting team 20589 IT-BSS Reporting team 20616 IT-BSS Reporting team 20630 IT-BSS Reporting team 20637 IT-BSS Reporting team

Them Le Trong Thao Nguyen Thi Thao Nguyen Thi Huong Le Thi Thanh Thanh Nguyen Tien Trang Vo Thi Thuy Phong Le Ngoc Nhung Dang Hong Thanh Nguyen Lan Thanh Nguyen Lan Bach Le Tung Thanh Nguyen Lan Huong Le Thi Thanh

Finance & Accounting/Legal (HN) Commerce/Marketing (HN) Commerce/Marketing (HN) CS Commerce/Marketing (HN) Commerce/Sales/Regiona l Sales (DN) Commerce/Product Development (HCM) Commerce/Marketing (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Finance & Accounting/Fraud (HN) Commerce/Sales/Sales Support (HN) CS

20669 IT-BSS Reporting team 20706 IT-BSS Reporting team 20708 IT-BSS Reporting team 20733 IT-BSS Reporting team 20741 IT-BSS Reporting team 20750 IT-BSS Reporting team 20754 IT-BSS Reporting team 20758 IT-BSS Reporting team 20762 IT-BSS Reporting team 20772 IT-BSS Reporting team 20778 IT-BSS Reporting team 20812 IT-BSS Reporting team 20816 IT-BSS Reporting team 20823 IT-BSS Reporting team 20836 IT-BSS Reporting team

Thao Nguyen Thi Thanh Nguyen Lan Dung Nguyen Anh Nhung Dang Hong Thanh Nguyen Lan Thanh Nguyen Lan Them Le Trong Thanh Nguyen Lan Nhung Dang Hong Dung Nguyen Anh Dung Nguyen Anh Huong Le Thi Thanh Nhung Dang Hong Dung Nguyen Anh Thanh Nguyen Tien

Commerce/Marketing (HN) Commerce/Sales/Sales Support (HN) Finance & Accounting/Finance (HN) Commerce/Marketing (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Finance & Accounting/Legal (HN) Commerce/Sales/Sales Support (HN) Commerce/Marketing (HN) Finance & Accounting/Finance (HN) Finance & Accounting/Finance (HN) CS Commerce/Marketing (HN) Finance & Accounting/Finance (HN) Commerce/Marketing (HN)

20846 IT-BSS Reporting team 20872 IT-BSS Reporting team 20880 IT-BSS Reporting team 20882 IT-BSS Reporting team 20884 IT-BSS Reporting team 20885 IT-BSS Reporting team 20887 IT-BSS Reporting team 20905 IT-BSS Reporting team 20939 IT-BSS Reporting team 20940 IT-BSS Reporting team 20945 IT-BSS Reporting team 20962 IT-BSS Reporting team 20967 IT-BSS Reporting team 20998 IT-BSS Reporting team 21048 IT-BSS Reporting team

Dung Nguyen Anh Thanh Nguyen Lan Thanh Nguyen Lan Thanh Nguyen Lan Thanh Nguyen Lan Dung Nguyen Anh Chi Nguyen Lan Them Le Trong Thuc Nguyen Dong Thuc Nguyen Dong Them Le Trong Chi Nguyen Lan Them Le Trong Nhung Dang Hong Thanh Nguyen Lan

Finance & Accounting/Finance (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Finance & Accounting/Finance (HN) Commerce/Sales/Sales Support (HN) Finance & Accounting/Legal (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Finance & Accounting/Legal (HN) Commerce/Sales/Sales Support (HN) Finance & Accounting/Legal (HN) Commerce/Marketing (HN) Commerce/Sales/Sales Support (HN) Commerce/Marketing (HN) Finance & Accounting/Fraud (HN) Finance & Accounting/Legal (HN) Finance & Accounting/Legal (HN) CS Technical/O&M/Roaming (HN) Commerce (HN) Commerce/Marketing (HN) Finance & Accounting/Legal (HN) Commerce/Sales (HN) Finance & Accounting/Legal (HN) Commerce/Sales (HCM)

21053 IT-BSS Reporting team 21065 IT-BSS Reporting team 21100 IT-BSS Reporting team 21101 IT-BSS Reporting team 21104 IT-BSS Reporting team 21108 IT-BSS Reporting team 21111 IT-BSS Reporting team 21120 IT-BSS Reporting team 21124 IT-BSS Reporting team 21149 IT-BSS Reporting team 21160 IT-BSS Reporting team 21170 IT-BSS Reporting team

Nhung Dang Hong Bach Le Tung Them Le Trong Them Le Trong Huong Le Thi Thanh Phuong Nguyen Thi Anh Anh Ngo Duc Thanh Nguyen Tien Them Le Trong Trang Duong Minh Them Le Trong Tuyet Tran Thi Ngoc

21182 IT-BSS Reporting team 21192 IT-BSS Reporting team 21203 IT-BSS Reporting team 21205 IT-BSS Reporting team 21210 IT-BSS Reporting team 21213 IT-BSS Reporting team 21270 IT-BSS Reporting team 21288 IT-BSS Reporting team 21291 IT-BSS Reporting team

Tuyet Tran Thi Ngoc Thanh Nguyen Lan Nhung Dang Hong Nguyen Le Anh Phuong Nguyen Thi Anh Trang Vo Thi Thuy Them Le Trong Thanh Nguyen Lan Huong Le Thi Thanh

Commerce/Sales (HCM) Commerce/Sales/Sales Support (HN) Commerce/Marketing (HN) Commerce/Marketing (HN) Technical/O&M/Roaming (HN) Commerce/Sales/Regiona l Sales (DN) Finance & Accounting/Legal (HN) Commerce/Sales/Sales Support (HN) CS

21299 IT-BSS Reporting team 21322 IT-BSS Reporting team 21363 IT-BSS Reporting team

Hoan Vu Ngoc Dung Nguyen Anh Long Nguyen Bao

CS Finance & Accounting/Finance (HN) Technical/O&M/CS Core (HN) Commerce/Marketing (HN) Finance & Accounting/Legal (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Marketing (HN) CS CS Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Finance & Accounting/Legal (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN)

21389 IT-BSS Reporting team 21414 IT-BSS Reporting team 21451 IT-BSS Reporting team 21475 IT-BSS Reporting team 21511 IT-BSS Reporting team 21576 IT-BSS Reporting team 21637 IT-BSS Reporting team 21647 IT-BSS Reporting team 21669 IT-BSS Reporting team 21675 IT-BSS Reporting team 21676 IT-BSS Reporting team 21691 IT-BSS Reporting team 21693 IT-BSS Reporting team 21696 IT-BSS Reporting team 21697 IT-BSS Reporting team

Nhung Dang Hong Them Le Trong Thanh Nguyen Lan Chi Nguyen Lan Thanh Nguyen Lan Nhung Dang Hong Hanh Le Hong Trang Pham Thi Thanh Nguyen Lan Thanh Nguyen Lan Them Le Trong Thanh Nguyen Lan Thanh Nguyen Lan Thanh Nguyen Lan Thanh Nguyen Lan

21698 IT-BSS Reporting team 21708 IT-BSS Reporting team 21781 IT-BSS Reporting team 21792 IT-BSS Reporting team 21877 IT-BSS Reporting team 21907 IT-BSS Reporting team 21953 IT-BSS Reporting team 21979 IT-BSS Reporting team

Thanh Nguyen Lan Thanh Nguyen Lan Thanh Nguyen Lan Huyen Dao Thu Them Le Trong Trang Vo Thi Thuy Nhung Dang Hong Tuyet Tran Thi Ngoc

Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Finance & Accounting/Legal (HN) Commerce/Sales/Regiona l Sales (DN) Commerce/Marketing (HN) Commerce/Sales (HCM)

21998 IT-BSS Reporting team 22018 IT-BSS Reporting team 22052 IT-BSS Reporting team 22061 IT-BSS Reporting team 22087 IT-BSS Reporting team 22096 IT-BSS Reporting team 22098 IT-BSS Reporting team 22151 IT-BSS Reporting team 22163 IT-BSS Reporting team 22193 IT-BSS Reporting team 22210 IT-BSS Reporting team 22250 IT-BSS Reporting team 22252 IT-BSS Reporting team 22253 IT-BSS Reporting team 22258 IT-BSS Reporting team

Nguyen Le Anh Thanh Nguyen Lan Thanh Nguyen Lan Them Le Trong Nhung Dang Hong Bach Le Tung Them Le Trong Tan Cao Ngoc Huong Tran Thi Thu Thanh Nguyen Lan Hoan Vu Ngoc Thanh Nguyen Lan Thanh Nguyen Lan

Commerce/Marketing (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Finance & Accounting/Legal (HN) Commerce/Marketing (HN) Finance & Accounting/Fraud (HN) Finance & Accounting/Legal (HN) Operations/Procurement (HN) CS Commerce/Sales/Sales Support (HN) CS Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN)

Dung Nguyen Thi Phuong Commerce/Sales/Sales Support (HN) Huong Le Thi Thanh CS

22263 IT-BSS Reporting team 22292 IT-BSS Reporting team 22327 IT-BSS Reporting team 22328 IT-BSS Reporting team 22341 IT-BSS Reporting team

Tan Cao Ngoc Huong Le Thi Thanh Them Le Trong Tan Cao Ngoc Nhung Dang Hong

Operations/Procurement (HN) CS Finance & Accounting/Legal (HN) Operations/Procurement (HN) Commerce/Marketing (HN)

22382 IT-BSS Reporting team 22398 IT-BSS Reporting team 22404 IT-BSS Reporting team 22473 IT-BSS Reporting team 22520 IT-BSS Reporting team 22522 IT-BSS Reporting team 22531 IT-BSS Reporting team 22532 IT-BSS Reporting team 22535 IT-BSS Reporting team 22538 IT-BSS Reporting team 22559 IT-BSS Reporting team 22561 IT-BSS Reporting team 22584 IT-BSS Reporting team 22598 IT-BSS Reporting team 22604 IT-BSS Reporting team 22617 IT-BSS Reporting team

Binh Nguyen The Nguyen Le Anh Hoan Vu Ngoc Thanh Nguyen Lan Yen Hoang Kim Dung Nguyen Anh Binh Nguyen The Thanh Nguyen Lan Thanh Nguyen Tien Bach Le Tung Huong Le Thi Thanh Phong Le Ngoc Nhung Dang Hong Thu Do Huu Thao Nguyen Thi Yen Hoang Kim

Gm Commerce/Marketing (HN) CS Commerce/Sales/Sales Support (HN) Commerce/Sales (HCM) Finance & Accounting/Finance (HN) Gm Commerce/Sales/Sales Support (HN) Commerce/Marketing (HN) Finance & Accounting/Fraud (HN) CS Commerce/Product Development (HCM) Commerce/Marketing (HN) Finance & Accounting/Accounting (HN) Commerce/Marketing (HN) Commerce/Sales (HCM)

22635 IT-BSS Reporting team 22650 IT-BSS Reporting team 22679 IT-BSS Reporting team 22699 IT-BSS Reporting team 22700 IT-BSS Reporting team 22703 IT-BSS Reporting team 22708 IT-BSS Reporting team

Dung Nguyen Anh Binh Nguyen The Nguyen Le Anh Thanh Nguyen Lan Thanh Nguyen Lan Thanh Nguyen Lan Huong Le Thi Thanh

Not Assigned Gm Commerce/Marketing (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) Commerce/Sales/Sales Support (HN) CS

22710 IT-BSS Reporting team 22749 IT-BSS Reporting team 22758 IT-BSS Reporting team

Binh Nguyen The Huong Le Thi Thanh Thanh Nguyen Lan

Gm CS Commerce/Sales/Sales Support (HN)

GTEL-Mobil

Category
IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

Subcategory
Reporting Reporting Reporting Reporting Reporting Reporting

Month Subject
1 1 1 1 1 1 Daily adjustment and top-up report Extract serial of Scratch card & EPIN due by December 31, 2011 List of subs for VAS game and Lottery Request report off MIS Team. billing dump List of subs who did topup from 23/12/2011 till 3/1/2012 but haven't sent ID/Passport number to 1510 Extract 5,000 subs of Ty Phu 2 refund 1+1 List of subs for W2/2012 Sales orders payment confirmation report BTC performance analysis _ 2nd half Oct BTC performance analysis_November Top up by province in December 2011 Core usage Data for Ty Phu 1 and 2 Refund 1+1 sub data List for Lottery BTC sign off in Dec ( SIM based) Cung cap so lieu thue bao tra truoc dang hoat dong quy IV ( tu T10 den T12/2011) cac tinh Can Tho , DOng Nai,Binh Phuoc,Tra Vinh Add 2 more columns to the current monthly by tariff report BTC performance analysis_December 2011 BTC sign off in DEC ( Handset IMEI based) List of subs for Lottery, S2 Provide data for Top-up Bonus amount

Created Time
Jan 3, 2012 09:24 AM Jan 3, 2012 09:36 AM Jan 3, 2012 08:46 PM Jan 4, 2012 08:53 AM Jan 4, 2012 09:54 AM Jan 4, 2012 10:00 AM Jan 4, 2012 10:45 AM Jan 4, 2012 10:55 AM Jan 4, 2012 11:03 AM Jan 4, 2012 12:09 PM Jan 4, 2012 12:13 PM Jan 4, 2012 03:35 PM Jan 4, 2012 03:48 PM Jan 4, 2012 04:16 PM Jan 5, 2012 10:16 AM Jan 5, 2012 11:40 AM Jan 6, 2012 09:41 AM Jan 6, 2012 02:31 PM

IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting

1 1 1 1 1 1 1 1 1 1 1 1

IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

Reporting Reporting Reporting Reporting Reporting

1 1 1 1 1

Jan 6, 2012 04:19 PM Jan 9, 2012 10:59 AM Jan 10, 2012 10:12 AM Jan 10, 2012 06:23 PM Jan 11, 2012 09:19 AM

IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

Reporting Reporting Reporting Others Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting

1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2

BTC sub usage Request extracting data List of subs for SMS broadcasting Provide me with information of subscriber for legal dept MIC data Ty Phu 1 subs Top-up bonus amount TP1 subs Report of Beelionaire Bonus Usage and Addtion Dealer/Retailer weekly balance movement report List of subs for SMS Broadcasting My software latop error TP1 swapped to BZ additional data List of subs for Lottery Data for active sub 3months EOP Daily "1 plus 1" report Revenue of non Ty Phu user Scan BTC sim performance in Dec for motivation bonus

Jan 12, 2012 09:25 AM Jan 12, 2012 11:06 AM Jan 12, 2012 05:21 PM Jan 13, 2012 09:01 AM Jan 13, 2012 04:22 PM Jan 16, 2012 10:10 AM Jan 16, 2012 11:12 AM Jan 16, 2012 11:48 AM Jan 16, 2012 02:49 PM Jan 17, 2012 04:21 PM Jan 17, 2012 07:09 PM Jan 18, 2012 07:54 AM Jan 18, 2012 10:42 AM Jan 18, 2012 11:28 AM Jan 18, 2012 02:10 PM Jan 18, 2012 04:42 PM Jan 18, 2012 05:35 PM Jan 18, 2012 05:40 PM Jan 19, 2012 09:50 AM

List of subs for SMS Broadcasting W5 Jan 30, 2012 12:00 PM Regional revenue in Q4/2011 Jan 30, 2012 05:58 PM

BTC sign off in Jan 2012 ( SIM based) Jan 31, 2012 10:00 AM Scan data for BTC in Nov 2011 (4th time) Scan data for BTC in Dec 2011 (3rd time) Refund 1 plus 1 tariff data International revenue Top-up amount Scan data for BTC in Oct 2011 (5th time) Churn 3m data Jan 31, 2012 10:31 AM Jan 31, 2012 10:35 AM Jan 31, 2012 05:55 PM Feb 1, 2012 09:59 AM Feb 1, 2012 10:01 AM Feb 1, 2012 10:32 AM Feb 1, 2012 11:12 AM

IT Service Request IT Service Request

Others Reporting

2 2

Provide me with information of subscriber for legal dept List of Ty phu 2 subs who received SMS broadcast about Refund 1+1 promotion and regsitered to join this promotion List of subs for SMS Broadcasting_KoolRing, Music portal, Lucky Tuesday Data for daily acitve base 3m eEOP top-up subs Provide me with information of subscriber for legal dept unique top-up subs Cung cap so lieu thue bao di dong phat sinh trong thang 1-2012 cua cac tinh Dong Nai, Can Tho,Tra Vinh, Binh Phuoc Daily report for VAS service Data extract request_Scan status of Scratch card_Central Region Q'ty of subs having 2nd paid trans in 5th,6th,7th of Jan 2012 Cung cap thong tin 681 thue bao va STK dang ky cho 681 thue bao tinh DOng List of Nai subs for SMS broadcasting List of subs for Mobile Internet pilot test TP1 subs January 2012 cumulated data on marketing campaigns Churn 3m of Week 4 and week 5 Provide me with information of subscriber for legal dept total revenue of outbound roaming in Year 2011 List of subs for SMS Broadcast W7 Scan data for BTC in Jan 2012 (Motivation) Call by duration data Non-Ty Phu hourly report subs data Figure of "1 plus 1" (market test package) Scan number of TP1 actived and registed in Oct 31th, 2011 that hasn't made any trans till today ( Feb 15, 2012) Lucky tuesdays top-ups

Feb 1, 2012 04:02 PM Feb 2, 2012 11:07 AM Feb 2, 2012 04:30 PM Feb 3, 2012 11:12 AM Feb 3, 2012 03:13 PM Feb 6, 2012 10:10 AM Feb 6, 2012 10:24 AM Feb 6, 2012 02:51 PM Feb 7, 2012 04:58 PM Feb 8, 2012 09:09 AM Feb 8, 2012 11:50 AM Feb 8, 2012 02:39 PM Feb 8, 2012 02:46 PM Feb 8, 2012 05:22 PM Feb 8, 2012 06:18 PM Feb 9, 2012 03:49 PM Feb 9, 2012 03:56 PM Feb 9, 2012 05:24 PM Feb 13, 2012 09:26 AM Feb 13, 2012 10:36 AM Feb 13, 2012 11:07 AM Feb 13, 2012 05:47 PM Feb 14, 2012 12:03 PM Feb 15, 2012 10:19 AM Feb 15, 2012 10:38 AM Feb 15, 2012 02:56 PM Feb 16, 2012 09:50 AM

IT Service Request

Reporting

IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

Reporting Reporting Others Reporting Reporting

2 2 2 2 2

IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

Reporting EPOS Reporting Reporting Reporting Reporting Reporting Reporting Reporting Others Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting

2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2

IT Service Request

Reporting

IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT-BSS Reporting IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting EPOS Others Reporting Reporting Reporting Reporting Reporting IT-BSS Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Others Reporting Reporting

2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2

TP1 subs without top-up Subs and revenue for 1618 Music Portal International call report Report about non-Koolring-users Subs not in use since 1 Jan 2012 Active 3m January data

Feb 16, 2012 10:51 AM Feb 16, 2012 03:23 PM Feb 16, 2012 03:59 PM Feb 16, 2012 08:11 PM Feb 17, 2012 01:49 PM Feb 17, 2012 02:39 PM

List of subs for SMS Broadcasting W8 Feb 17, 2012 02:55 PM Provide me with information of subscriber for legal dept Data extract request Provide me with information of subscriber for legal dept List of subs for Unlimited SMS and Zero Talk Distribution channel performance analysis _ SIM shipped in Jan_2012 activated subs not in use since 1 Jan 2012 Daily data for VAS service_group 1 Daily data for VAS service_group 2 roaming revenue with Discount IOT Scan data for BTC in Oct 2011 (New format) MIC report Feb 17, 2012 04:12 PM Feb 20, 2012 10:16 AM Feb 20, 2012 02:12 PM Feb 20, 2012 03:44 PM Feb 20, 2012 03:47 PM Feb 20, 2012 03:57 PM Feb 20, 2012 05:00 PM Feb 20, 2012 05:01 PM Feb 22, 2012 04:52 PM Feb 23, 2012 09:47 AM Feb 23, 2012 11:57 AM

Request to get subs infor of 3075 subs Feb 23, 2012 01:40 PM Scan data for BTC in Nov,Dec 2011 & Feb 23, 2012 03:16 Jan 2012 (New format) PM Quasi & Bronze for ICB Scan data for BTC in Dec 2011 (3rd time) Scan data for BTC in Jan 2012 (2nd time) List of subs for W9 Analysis for KA Channel Feb 23, 2012 05:36 PM Feb 24, 2012 12:01 PM Feb 24, 2012 02:25 PM Feb 24, 2012 03:42 PM Feb 24, 2012 05:41 PM

BTC sign off in Feb 2012 ( SIM based) Feb 24, 2012 05:55 PM Scan all online subscribers at 18h 20h of 22 January 2012 - Urgently Numbering report Adding emails to mailing list- Daily Subscriber Revenue Feb 27, 2012 04:09 PM Feb 28, 2012 10:00 AM Feb 28, 2012 04:38 PM

IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

Reporting Reporting Reporting Reporting Reporting Others Reporting Reporting Reporting Reporting Others Reporting Reporting Reporting Reporting Reporting Others Reporting Reporting

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List of off-net subs who called Beeline Feb 29, 2012 09:39 number from 26-28Feb, 2012 AM Offnet callers data VIP report Billing dump Data for Deactivation Analysis Provide me with information of subscriber for legal dept Activation date List of subs for W10 Data for MI test Provide me with information of subscriber for legal dept Provide me with information of subscriber for legal dept Distribution channel performance analysis _ SIM shipped in Feb_2012 (1st scan) channel performance Distribution analysis _ SIM shipped in Jan_2012 ( 1st scan) channel performance Distribution analysis _ SIM shipped in Jan_2012 ( 2nd scan) Off-net voice data Offnet SMS Data Provide me with information of subscriber for legal dept Request for detailed billing Cung cap so lieu thue bao phat sinh trong T2/2012 cua Dong Nai, Can Tho , Binh Phuoc, Tra Vinh , rieng tinh Kieng Giang lay so lieu thue bao dang hoat dong tu dau den 29/02/12 Scan all online subscribers at 18h 20h of 22 January 2012 Provide me with information of subscriber for legal dept Provide me with information of subscriber for legal dept Provide me with information of subscriber for legal dept Scan data for BTC in Feb 2012 (Motivation) subs with no activities List of subs for W11 Data extract request Feb 29, 2012 11:50 AM Feb 29, 2012 02:22 PM Mar 1, 2012 03:44 PM Mar 2, 2012 10:08 AM Mar 5, 2012 11:45 AM Mar 5, 2012 04:25 PM Mar 5, 2012 04:34 PM Mar 5, 2012 04:56 PM Mar 6, 2012 09:39 AM Mar 6, 2012 09:41 AM Mar 6, 2012 02:46 PM Mar 6, 2012 02:47 PM Mar 6, 2012 02:48 PM Mar 6, 2012 03:26 PM Mar 6, 2012 03:50 PM Mar 7, 2012 09:51 AM Mar 7, 2012 11:12 AM Mar 7, 2012 01:53 PM

IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

Others Others Others Others Reporting Reporting Reporting EPOS

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Mar 8, 2012 12:10 PM Mar 8, 2012 12:12 PM Mar 12, 2012 10:20 AM Mar 12, 2012 10:22 AM Mar 12, 2012 10:43 AM Mar 12, 2012 11:56 AM Mar 12, 2012 01:34 PM Mar 13, 2012 11:19 AM

IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting

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Information of Subscriber Detailed report for 8x40 and 997 Check Koolring cancelation day List of subs which already activated Koolring and core balance >= 20K Disconnection from 09-03 Data extract request cost and revenue of roaming service List of subs for W12 Quality of subs_TP bundled with HS and BZ bundled with HS Extract data for Commecial planning 2012

Mar 14, 2012 03:38 PM Mar 15, 2012 11:43 AM Mar 15, 2012 03:23 PM Mar 15, 2012 03:29 PM Mar 15, 2012 05:17 PM Mar 16, 2012 08:46 AM Mar 16, 2012 09:34 AM Mar 16, 2012 06:59 PM Mar 19, 2012 08:54 AM Mar 19, 2012 09:17 AM

additional field in Monthly topup report Mar 19, 2012 01:57 and Numbering report PM Active subs 1m EOP Mar 19, 2012 04:46 PM

IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT-BSS Reporting IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

Reporting Reporting Reporting Reporting Reporting Reporting IT-BSS Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting

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List of subs who hasn't activated Mar 20, 2012 09:12 Unlimited SMS and already sent >= AM 190 on-net SMS from 01-19Mar, 2012 Request for Koolring service users Mar 20, 2012 03:17 PM TP bundle with handset Data for promo List of subs with any transaction during 1 month Mar 21, 2012 02:44 PM Mar 21, 2012 03:21 PM Mar 22, 2012 02:55 PM

Activation Quantity of BTC dispatched Mar 22, 2012 04:51 in Mar PM Report of SIM Refund dispatched to BTC Channel in Jan 2012 Information of Subscriber Mar 23, 2012 09:37 AM Mar 23, 2012 10:47 AM

TP2 bundled with Handset haven't got Mar 23, 2012 11:06 promotion to bonus account AM List of subs W13/2012 Traffic data Traffic data Daily report of after sales transaction Data for Trophy event Data for activation by channel Daily report for Refund 1+1 tariff Mar 23, 2012 11:51 AM Mar 23, 2012 04:15 PM Mar 23, 2012 05:13 PM Mar 26, 2012 09:53 AM Mar 26, 2012 10:10 AM Mar 26, 2012 11:19 AM Mar 26, 2012 02:40 PM

IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

Reporting Reporting Reporting Reporting Reporting Reporting EPOS Reporting Reporting Reporting Reporting EPOS Reporting Reporting Reporting

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Sub data

Mar 26, 2012 04:11 PM

Activation Quantity of BTC dispatched Mar 27, 2012 08:56 in Mar AM Scan data for BTC in Jan 2012 (3rd time) Scan data for BTC in Feb 2012 (2nd time) Scan data for BTC in Mar 2012 (1st time) BTC sub quality Data extract request Information of Subscriber Distribution channel performance analysis _ SIM shipped in Jan_2012 ( 3rd scan) channel performance Distribution analysis _ SIM shipped in Feb_2012 ( 2nd scan) of Subscriber Information Data extract request Information of Subscriber List of subs for W14/2012 List of BZ Liftetime & TP2 bundled with Handset haven't got promotion to bonus account List of subs for BTDB Billing dump Information of Subscriber Information of Subscriber List of subs which already activated Koolring and core balance >= 20K SMS to Bosnia & Hezigovina in Feb non-Typhu subs Active 3m data Information of Subscriber Big Zero lifetime effectiveness. Information of Subscriber Cung cap so lieu thue bao tra truoc phat sinh trong T3 cac tinh Can Tho, Dong Nai, Binh Phuoc, Tra VIng , Kien Giang lay so tang T1, T2 va thue bao dang hoat dong T3 Mar 27, 2012 09:06 AM Mar 27, 2012 09:12 AM Mar 27, 2012 09:29 AM Mar 27, 2012 09:47 AM Mar 27, 2012 10:30 AM Mar 27, 2012 04:57 PM Mar 28, 2012 05:13 PM Mar 28, 2012 05:14 PM Mar 29, 2012 09:39 AM Mar 29, 2012 02:33 PM Mar 29, 2012 03:36 PM Mar 30, 2012 03:40 PM Apr 3, 2012 09:54 AM Apr 3, 2012 11:19 AM Apr 3, 2012 02:35 PM Apr 4, 2012 11:14 AM Apr 4, 2012 11:28 AM Apr 4, 2012 12:00 PM Apr 4, 2012 01:17 PM Apr 4, 2012 01:54 PM Apr 4, 2012 03:07 PM Apr 4, 2012 03:48 PM Apr 5, 2012 11:19 AM Apr 5, 2012 02:13 PM Apr 5, 2012 03:26 PM

IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting

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IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

Reporting Reporting Reporting Reporting Reporting EPOS Reporting Reporting Reporting

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Cung cap so lieu thue bao tra truoc tinh Ben Tre nam 2011 Refund 1+1 and Big Zero Lifetime effectiveness List of subs for W15/2012 Dump the list of non - Ty Phu subs Incomming SMS via Sybase hub Data extract request Information of subscriber Xmas SIM List of Beelionaire, Beelionaire 1+ & Beelionaire 2 who are in active status and have duration of off-net outgoing call in Mar <= 60 minutes Report purchasing request Koolring song by CS staff for Subs through koolring site data Swapp tariff Provide information all subcriber have the BOIC service (barring of outgoing international calls) List of subs W16 Information of Subscribers Shopcode & SO Number of SIM Refund 1+1 swapped to TP2 Data extract request SIMs for direct sales List of subs W17 Request to extract list of subs who were auto activated by Gtel on Oct 31st Recover usage Q'ty of TP2 in active status but don't have any paid trans Subs in active status (by each Tariff) Information of subcriber Activation Quantity of BTC dispatched in Apr Scan data for BTC in Mar 2012 (Motivation) Scan data for BTC in Feb 2012 (3rd time) Scan data for BTC in Mar 2012 (2nd time)

Apr 6, 2012 08:52 AM Apr 6, 2012 10:27 AM Apr 6, 2012 03:29 PM Apr 6, 2012 03:39 PM Apr 6, 2012 05:16 PM Apr 7, 2012 08:53 AM Apr 9, 2012 03:08 PM Apr 10, 2012 09:20 AM Apr 10, 2012 10:15 AM

IT-BSS Reporting IT Service Request IT Service Request

IT-BSS Reporting Reporting Reporting

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Apr 10, 2012 12:18 PM Apr 11, 2012 10:04 AM Apr 12, 2012 11:10 AM Apr 13, 2012 08:48 AM Apr 13, 2012 03:31 PM Apr 16, 2012 09:32 AM Apr 16, 2012 04:54 PM Apr 18, 2012 09:53 AM Apr 20, 2012 10:32 AM Apr 23, 2012 02:30 PM Apr 23, 2012 03:44 PM Apr 24, 2012 10:26 AM Apr 24, 2012 11:27 AM Apr 24, 2012 11:41 AM Apr 24, 2012 03:26 PM Apr 24, 2012 03:35 PM Apr 24, 2012 04:00 PM Apr 24, 2012 04:07 PM

IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

Reporting Reporting Reporting EPOS Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting

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IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

Reporting Reporting Reporting Reporting Reporting EPOS Reporting Reporting

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Scan data for BTC in Apr 2012 (1st time) SIM TP1 have top up trans but don't have any paid trans Quality of subs_1989 Nice Numbers Report status and revenue of nice number for Gift Information of subcriber Data extract request List of subs for W19 Cung cap so thue bao di dong tra truoc hoat dong cua nam 2009, 2010, 2011 tinh Long An Big save data Top up by Location _defined by last paid transaction

Apr 24, 2012 04:13 PM Apr 25, 2012 09:02 AM Apr 27, 2012 09:36 AM Apr 27, 2012 11:40 AM May 3, 2012 01:04 PM May 4, 2012 09:26 AM May 7, 2012 02:06 PM May 8, 2012 10:12 AM May 8, 2012 04:56 PM May 9, 2012 02:41 PM

IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

Reporting Reporting Reporting Reporting Reporting Reporting Reporting EPOS Reporting Reporting Reporting Reporting Reporting Reporting Reporting

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Number of subs having VAS Revenue May 10, 2012 11:48 in total of AB1m_Apr AM Information of subscribers List of subs for W20/2012 Billing dump Information of subscribers Data extract request Xin Cp s liu cc cuc gi vo IVR Scan data for BTC in Apr 2012 (Motivation) May 10, 2012 02:39 PM May 11, 2012 10:54 AM May 11, 2012 01:38 PM May 11, 2012 02:14 PM May 14, 2012 09:36 AM May 14, 2012 12:23 PM May 14, 2012 05:37 PM

Xut bo co cc thu bao S1, S2, S3 May 15, 2012 10:22 thc hin Ctrinh nh Thc Thu AM Bao Usage of subs_BTC of Thong Thinh in May 16, 2012 10:35 May AM Registration done by Distributors/Retailers Request list of STK with recent 6 months. So tien cac thue bao la doi tuong cua chuong trinh danh thuc KH tiem nang da nap Data extract request - Detail Churn Data May 16, 2012 11:31 AM May 16, 2012 11:40 AM May 16, 2012 02:22 PM May 16, 2012 04:04 PM

IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

EPOS Reporting Reporting EPOS Reporting

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Danh sach cac thue bao dang su dung May 17, 2012 10:34 cac dich vu VAS AM Information of subscribers Data extract request - Churn data List of subs for W21 May 18, 2012 10:46 AM May 18, 2012 11:05 AM May 18, 2012 05:09 PM

IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT-BSS Reporting IT Service Request IT Service Request IT Service Request IT Service Request

Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting IT-BSS Reporting Reporting Reporting Reporting Reporting

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Topup Ty Phu 2 data Wake up sub with Avg. usage 50100K/ mth

May 21, 2012 01:43 PM May 21, 2012 05:00 PM May 22, 2012 09:22 AM

Usage of subs_BTC of Thong Thinh in May 23, 2012 05:16 Mar, Apr, May PM s thu bao ang hot ng ca Kin Giang (t thng 4 -> nay) Data for sub who not yet spend first ten top-up Topup data May 24, 2012 05:00 PM May 24, 2012 05:26 PM May 25, 2012 09:35 AM

Activation Quantity of BTC dispatched May 25, 2012 09:38 in May AM B gi cc BMOne khi daily offer report ePOS log report May 25, 2012 10:12 AM May 25, 2012 11:45 AM

STK having paid transaction from Oct, May 25, 2012 05:02 2011 to Apr, 2012 PM IDD services data List of subs for W22/2012 Report of Beelionaire usage and addition Report for Facebook SMS Tong so thue bao thuc hien cuoc goi cua Binh Phuoc, Tra Vinh, Dong Nai, Can Tho, Kien Giang (tu 1/5 -> nay) Daily Hourly traffic Gift data Scan data for BTC in Mar 2012 (3rd time) Scan data for BTC in Apr 2012 (2nd time) Scan data for BTC in May 2012 (1st time) Thong tin chu diem dang ky thong tin thue bao theo yeu cau cua MIC Hai Phong Tariff and ARPU Du lieu bao cao gui DIC_Hanoi Monthly Report_Sales Consignment for The Gioi di dong May 25, 2012 06:06 PM May 28, 2012 09:01 AM May 28, 2012 10:55 AM May 28, 2012 11:31 AM May 28, 2012 01:57 PM May 28, 2012 05:53 PM May 29, 2012 10:17 AM May 29, 2012 03:51 PM May 30, 2012 09:41 AM May 30, 2012 09:46 AM May 30, 2012 09:50 AM May 30, 2012 10:56 AM May 30, 2012 11:30 AM May 31, 2012 03:29 PM May 31, 2012 04:18 PM

IT-BSS Reporting IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request IT Service Request

IT-BSS Reporting Reporting Reporting Reporting Reporting Reporting Reporting

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IT Service Request IT Service Request IT Service Request

Reporting Reporting Reporting

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GTEL-Mobile JSC

Service Category
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Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting

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Reporting Reporting Reporting Others Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting

Others Reporting

Reporting

Reporting Reporting Others Reporting Reporting

Reporting ePOS Reporting Reporting Reporting Reporting Reporting Reporting Reporting Others Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting

Reporting

Reporting Reporting Reporting Reporting Reporting Reporting Reporting Others ePOS Others Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Others Reporting Reporting

Reporting Reporting Reporting Reporting Reporting Others Reporting Reporting Reporting Others Others Reporting Reporting Reporting Reporting Reporting Others Reporting Reporting

Others Others Others Others Reporting Reporting Reporting ePOS

Reporting Reporting Reporting Reporting Reporting ePOS Reporting Reporting Reporting Reporting Reporting Reporting Reporting

Reporting Reporting Reporting Reporting Reporting Reporting Others Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting

Reporting Reporting Reporting Reporting Reporting Reporting ePOS Reporting Reporting Reporting Reporting ePOS Reporting Reporting Reporting

Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting

Reporting Reporting Reporting Reporting Reporting ePOS Reporting Reporting Reporting

Reporting Reporting Reporting

Reporting Reporting Reporting ePOS Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting

Reporting Reporting Reporting Reporting Reporting ePOS Reporting Reporting

Reporting Reporting Reporting Reporting Reporting Reporting Reporting ePOS Reporting Reporting Reporting Reporting Reporting Reporting Reporting

ePOS Reporting Reporting ePOS Reporting

Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting

Reporting Reporting Reporting Reporting Reporting Reporting Reporting

Reporting Reporting Reporting