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QUESTIONNAIRE TO DEALERS
: : :
2.What is your opinion about the pricing of Kera coconut oil ? Excellent Average Good Poor
3. Are you satisfied with selling replace the damage product ? Yes NO
Agree Disagree
5.Which company is the main competitor of Kera according to your opinion? Normal KPL Gold Sabari
6. Do you give promised after sale service to Kera coconut oil users ? Strongly agree Neither agree nor disagree Strongly disagree 7.Which is the most selling brand ? Agree Disagree
Nirmal KPL
Gold Sabari
8. In your opinion what is the main reason for increasing sales of Kera brand ? Best quality Attractive commission Fair price Availability
9. Do you agree that the advertisement affect purchase decision of Kera count oil?
Agree Disagree
QUESTIONNAIRE TO CUSTOMERS
Name
Age
26-30yrs 36-40yrs
Gender
Male
Female
Occupation
Yes
NO
Kera Sabari
Nirmal KPL
Yes
NO
4. What is the quality perception about the Kera ? Good quality Moderate Low quality Bad
5. Why do you depend other brands? Lack of availability Depend on usage Poor satisfaction Unaffordable price
7. Do you influences any of the following before making purchase decision? Advertisement Sales executives Others 8. Sate frequency of buying of Kera coconut oil? Regular Seasonal Occasionally Trade exhibition / male Friends and family