Professional Documents
Culture Documents
Case Review
Whose Rights Are Right in the Union is a case designed to highlight the tension between groups on campus with conflicting values.
Members of the LLA took Director of Student Activities, is faced with an incident offense to the contents of a display put up by the Alliance and broke into and stole the contents. As a result of the
Key Actors
Key Actors
Advisor
Alliance
Coordinator
Rasheed Martin,
Facilities Coordinator of PSUs Student Union
Missing Information
How many display cases are there? What is the mission of the University? What are the values of the University?
How is the LLA identifying their negative treatment at PSU in the petition aside from the display case?
What are the details of the contract between PSU and the LLA pertaining to the use of the Union
What is the campus culture regarding LGBTQQIA Issues? (i.e. Is the Alliance an outlier in the campus culture?)
Has the University had issues with something like this in the past?
Essential Information
Police were contacted by Joyce.
There is a gathering planned to take place outside of the Union at 2:00pm.
The LLAs website was hacked and now directors visitors to the Marriage Equality Consortium
Decision Issues
Relevant Scholarship
Ethic of Care
John should take the Ethic of Care into consideration in deciding what role to play. This Ethic encourages thought on who will be hurt by the actions taken, what the long-term effects of
Turbulence Theory
Turbulence Theory may be used to assist John to assess the level of tension that exists on the campus. By understanding the level of tension on campus through this theory, John will be able to properly address affected individuals and student groups. The concept of Positionality within this theory asserts that turbulence on campus affects groups in different ways. (Shapiro & Gross, 2009).
First Amendment
The first amendment, while protecting freedom of religion, also protects freedom of expression. The text of the amendment states Congress shall make no law respecting an
establishment of religion,
or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble,
Relevant Scholarship
Strategic Marketing
Using strategic Marketing will assist John in the development of long-term goals in the redesigning of marketing strategies for PSU. Strategic Marketing does not develop marketing plans that run
Collaboration
John can take a collaborative leadership approach in addressing this case by continuing to work with invested professionals to create alliances, and
Allies
The idea of having allies when managing power and politics will assist John in the development of his response to the two opposing groups currently on campus. He will need to work to ease tension between the groups and understanding how to manage the situation will be beneficial in this case. (Pfeffer, 1992).
Approach
Contact Campus Police and Work with PR Department
Relationship
Con:
Not Prepared Enough
Turbulence Theory
Con:
Damage Relationship with LLA
Case, No
meeting & No charges
Supporting Joyce
Pro:
Support Joyce Ask Bob to follow-up Con:
N/A
with Joyce
Ethic of Care
Con:
Interpreted Accusations
Turbulence Theory
Con:
Damaged Relationship
Con: N/A
Strategic Marketing
Recommendations
Immediate - Contact Police and PR - Schedule the Meeting - Press Charges Short Term - Allow the Display Case - Offer Technical Assistance Support Joyce Long Term - Review and Assess Marketing Methods and Contracts - Provide Training to Negotiators
References
Kezar, A. J., Carducci, R., and Contreras-McGavin, M. (2006) Education Report: vol. 31, no. 6. San Francisco: JosseyBass/Wiley Kretovics, M. A. (2011). Business practices in higher education: A guide for todays administrators. New York: Routledge Taylor & Francis Group. Pfeffer, J. (1994). Managing with Power: Politics and Influences in Organizations. Boston:Harvard Business School Press
Rethinking the L Word in Higher Education: The Revolution of Research on Leadership ASHE Higher
Leadership in Turbulent Times: (Re)Solving Moral Dilemmas New York: Lawrence Erlbaum Associates