CAMBRIDGE HOUSE COMMUNITY COLLEGE

HND BUSINESS
UNIT 3 Organisations and Behaviour

2010 Specification

Learning outcomes and assessment criteria

Learning Outcomes LO1 Understand the relationship between organisational structure and culture L02
Understand different approaches to management and leadership

Assessment Criteria 1.1 compare and contrast different organisational structures and culture 1.2 explain how the relationship between an organisations structure and culture can impact on the performance of the business 1.3 discuss the factors which influence individual behaviour at work 2.1 compare the effectiveness of different leadership styles in different organisations 2.2 explain how organisational theory underpins the practice of management 2.3 evaluate the different approaches to management used by different organisations 3.1 discuss the impact that different leadership styles may have on motivation in organisations in periods of change 3.2 compare the application of different motivational theories within the workplace 3.3 evaluate the usefulness of a motivation theory for managers 4.1 explain the nature of groups and group behaviour within organisations 4.2 discuss factors that may promote or inhibit the development of effective teamwork in organisations 4.3 evaluate the impact of technology on team functioning within a given organisation.

Evidence

Report

Interview

LO3
Understand ways of using motivational theories in organisations

Information guide

LO4
Understand mechanisms for developing effective teamwork in organisations

Presentation

Introduction You are a management consultant and have been asked to prepare and present a variety of information on the structure and organisation of local businesses in the Valencia region. The Managing Director, of the business you are consulting for, is concerned that his worker productivity and the quality of the product/service they provide have become worse. He has asked you to develop a strategy to improve the situation You can assume that the Managing Director and the other Board members have a basic knowledge of organisations and behaviour. The focus of your investigations can be any medium sized businesses in the area but it may be advisable to use businesses that you are familiar with e.g. La Calderona and Cambridge House Community College.

You will produce an individual written report for this assignment. The report should be approximately 2000 words and presented in formal report style.

HND BUSINESS STUDIES

UNIT 3: Organisations and Behaviour Assessment 1: Organisational Structure and Culture Assessment Period: 6 weeks

Learning Outcome: LO1 Understand the relationship between organisational structure and culture Unit Assessment Criteria: 1.1 compare and contrast different organisational structures and culture 1.2 explain how the relationship between an organisations structure and culture can impact on the performance of the business 1.3 discuss the factors which influence individual behaviour at work TASK BRIEF Task 1 This task addresses LO1- 1.1/1.2/1.3

Produce a report that can be used to explore the organisational structure and culture in La Calderona and/or Cambridge House Community College. Please include sections on the following:

1. There are a variety of organisational structures available to an organisation. You need to explain about these structures/cultures and show where they are similar and how they are different. Ensure that you explain what organisational structure and culture exists at La Calderona and Cambridge House Community College. (1.1, 1.2) 2. Look at the factors associated with individual behaviour and discuss how they influence an individuals behaviour at work. (1.3)

HND BUSINESS STUDIES

UNIT 3: Behaviour Assessment 2 Organisations and Management Theory 4 weeks

Assessment Period:

Learning Outcome: L02 Understand different approaches to management and leadership Unit Assessment Criteria: 2.1 compare the effectiveness of different leadership styles in different organisations 2.2 explain how organisational theory underpins the practice of management 2.3 evaluate the different approaches to management used by different organisations Introduction
The MD of the business/Owner of the school have looked at the information you provided concerning organisational structure and culture and have asked you to include additional sections in your report on management theory.

Task brief This task addresses L02 2.1, 2.2 and 2.3
Take part in an interview with the Managing Director (your teacher). Examine and compare different approaches to management and leadership theories of two organisations. Please include sections on the following: 1. Compare the effectiveness of the various leadership styles with regards to how the leader plans, organises, commands, co-ordinates and controls their subordinates as well as looking at how the leader/manager uses their power, authority and responsibility, whether they delegate and how they deal with conflict. (2.1)

2. Explain how management theories relate to, and influence, the actual practice of management in the real world. (2.2) 3. Evaluate the different approaches to management employed by La Calderona and Cambridge House Community College. Which organisational theories are most in evidence? How do they approach the functions of management and managerial roles? How does the organisation use managerial authority? (2.3) You report should be between 1200-1500 words.

HND BUSINESS STUDIES

UNIT 3: Behaviour Assessment 3: Organisations and Motivational Theories 4 weeks

Assessment Period:

Learning Outcome: L03 Understand ways of using motivational theories in organisations Unit Assessment Criteria: 3.1 discuss the impact that different leadership styles may have on motivation in organisations in periods of change 3.2 compare the application of different motivational theories within the workplace 3.3 evaluate the usefulness of a motivation theory for managers Introduction
Senior managers have expressed to you that a big part of the problem at the business is the lack of clear leadership and poor motivation in the workplace. In attempt to rectify this problem you have been asked to carry out relevant research and present the following information as a guide for new middle managers.

Your guide will be approximately 900 words.

Task 3 This task addresses 3.1, 3.2, 3.3

Produce an information guide that examines the relationship between motivational theories. Please include sections on the following:

1. As we saw in task 2 leadership styles vary greatly. You need to discuss how having leaders with the various styles would impact on the motivation of the workers. Look at the leadership traits and management style, the contingency approach to organisational theory as well as the organisational culture of the business. Show how effective leadership can lead to successful change in organisations. (3.1) 2. Explain the motivational theories of Maslow, Herzberg, McGregor and Vroom and compare how well their theories can be applied in the workplace. Secondly, choose one of these theories and evaluate how useful it would be for managers. Your evaluation needs to show a deeper understanding of the chosen theory and your opinions of its usefulness need to be justified. (3.2 and 3.3)

HND BUSINESS STUDIES

UNIT 3: Organisations and Behaviour Assessment 4: Team work and Group Dynamics Assessment Period: 4 weeks

Learning Outcome: L04 Understand mechanisms for developing effective teamwork in organisations Unit Assessment Criteria: 4.1 explain the nature of groups and group behaviour within organisations 4.2 discuss factors that may promote or inhibit the development of effective teamwork in organisations 4.3 evaluate the impact of technology on team functioning within a given organisation.

Introduction
Both organisations are of a size where employees need to work together to achieve the objectives of the business, management wants you to investigate this area and report back to them as soon as possible. You will prepare a PowerPoint presentation with supporting notes for this assignment. Your PowerPoint must be no more than 10 slides. You must also read widely around each topic as you will be asked questions during your presentation which will for a part of the assessment.

Task 1 This task addresses 4.1/4.2/4.3

Produce a presentation that shows how organisations can encourage effective teamwork amongst their workers. Consider the following:

1. In your explanation of groups show the difference between groups and teams and informal and formal groups. What is the purpose of teams and how are people selected to join them? Using Belbins theory amongst others explain the

importance of related issues such as team roles, team building, development, identity and loyalty etc. (4.1) 2. The development of teamwork within an organisation is influenced by a range of factors, some of which promote effective teamwork and others which inhibit it. Discuss the issues you looked at for the first section of the presentation and others such as team dynamics, dysfunctional teams, commitment to shared beliefs and group cohesiveness and say how important they are for the effective development of teamwork within organisations. (4.2) 3. Technological advancements have impacted greatly on businesses and society as a whole. Evaluate the impact that technology has had on team functioning within either La Calderona or Cambridge House Community College. Specifically consider the impact it has had on the organisations communication systems, its networks and virtual teams and also the impact it has had/would have if the business went through a period of change. (4.3)

To obtain a Pass you will need to achieve the following criteria: Learning Outcome 1: Understand the relationship between organisational structure and culture 1.1 compare and contrast different organisational structures and culture 1.2 explain how the relationship between an organisations structure and culture can impact on the performance of the business 1.3 discuss the factors which influence individual behaviour at work Learning Outcome 2: Understand different approaches to management and leadership 2.1 compare the effectiveness of different leadership styles in different organisations 2.2 explain how organisational theory underpins the practice of management 2.3 evaluate the different approaches to management used by different organisations Learning Outcome 3: Understand ways of using motivational theories in organisations 3.1 discuss the impact that different leadership styles may have on motivation in organisations in periods of change 3.2 compare the application of different motivational theories within the workplace 3.3 evaluate the usefulness of a motivation theory for managers Learning Outcome 4: Understand mechanisms for developing effective teamwork in organisations 4.1 explain the nature of groups and group behaviour within organisations 4.2 discuss factors that may promote or inhibit the development of effective teamwork in organisations 4.3 evaluate the impact of technology on team functioning within a given organisation.

To obtain a Merit you will need to achieve the following criteria as well as meeting all the requirements for a Pass:

Identify and apply strategies to find appropriate solutions Select/design and apply appropriate techniques Present and communicate appropriate findings

To obtain a Distinction you will also need to meet these criteria. Use critical reflection to evaluate own work and justify valid conclusions. Take responsibility for the management and organisation of activities Demonstrate convergent/lateral/creative thinking

Sources of research must be Harvard Referenced and sources within the text as appropriate. Consult Student handbook for guidance on Harvard referencing.
Support materials Textbooks Sufficient library resources should be available to enable learners to achieve this unit. Particularly relevant texts are: Brooks I Organisational Behaviour, Individuals, Groups and Organisation 2nd Edition (Prentice Hall, 2003) ISBN: 0877781265 Huczynski A and Buchanan D Organisational Behaviour: An Introductory Text (Prentice Hall, 2000) ISBN: 0273651021 Maccoby M Why Work: Motivating and Leading the New Generation (Simon and Schuster, New York, 1998) ISBN: 067147281X (Outlines the changing nature of the workplace and categorises people into five types, giving the characteristics and sources of motivation and demotivation of each.) Mullins L Management and Organisational Behaviour 5th Edition (Pitman Publishing, London, 1999) ISBN: 0273651471 Robbins S Essentials of Organisational Behaviour 4th Edition (Prentice Hall International, 2003) ISBN: 0582820758