Questionnaire

Q 1: How demand is being replenished after receiving demand from

different agents?
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Q 2: How the demand is fulfilled after receiving the demand from agents?
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Q 3: How emergency orders are being treated at regional level that a

agent placed?
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Q 4: How regional manager at regional level receives the order from

agents?
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Q 5: In which proper format regional manager receives demand from

agent?
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Q 6: Can you send us the format of order form that you receive from
agents?
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Q 7: How many days it will take to deliver the order from regional
office/warehouse to agent?
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Q 8: How the agent communicate with the region and which medium is
being used?
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Q 9: How much orders the regional manger received in a day? Send us

the complete information?
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Q 10: How much orders at regional level received on weekly basis?

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Q 11: Which are your busiest days in a week in order to dispatch the
inventory to agents?
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Q 12: How you combine all the demand from different agent that is
received at regional level and how you send this demand to factory
warehouse?
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Q 13: What is the record keeping process of orders that received at

regional level and how you forward it?
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Q 14: How the record of orders is maintained at regional level?

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Q 15: How many days it takes to complete the delivery process from
regional level to particular agents?
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Q 16: What is the order fulfilment rate at regional level? Either complete
order has been processes according to agents requirement or some part
of the order?
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Q 17: Have the regional manager set any performance measured

dimension

to

deliver

the

order

like

order

fulfilment

or

performance?
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Q 18: Is there any priority level at regional level like if an agent that is
financially strong and high sale as compared to other agents and the
regional manager send him inventory on priority basis?
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agents

Q 19: At which days the operation manager receives the goods from
factory warehouse and how it can be process to separate agents
particular demand?
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Q 20: How do you calculate safety stock?

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Q 21: Which method or technique you use usually for forecasting?

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Q 22: What is the basis of forecasting?

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Q 23: Did you consider any seasonal effect while forecasting?

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Q 24: How safety stock of each and every SKU is being calculated at
regional level?
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Q 25: Did it ever happen that safety stock has finished?
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Q 26: What is the lead time of inventory from regional level to agent?
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