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RESUME HANDBOOK

CALIFORNIA STATE UNIVERSITY CHANNEL ISLANDS

R E S U M E 1 0 1 ........................................................................................................................................ 2 R E S U M E D O S & D O N T S ..................................................................................................... 3 G E T T I N G S TA RT E D ................................................................................................................ 4-5 R E S U M E S E L F - E VA L UAT I O N F O R M .......................................................................... 6 H E L P F U L AC T I O N WO R D S ............................................................................................. 7-8 R E S U M E S T Y L E S ........................................................................................................................... 9 R E S U M E S A M P L E S ...............................................................................................................11-20 SKILLS BASED RESUME .................................................................................................11-12 COMBINATION RESUME ..............................................................................................13-18 CHRONOLOGICAL RESUME.......................................................................................19-20 C OV E R L E T T E R H E L P F U L H I N T S ............................................................................ 21 C OV E R L E T T E R C O N T E N T ............................................................................................. 22 C OV E R L E T T E R S T Y L E S ..................................................................................................... 23 C OV E R L E T T E R S A M P L E S ...........................................................................................25-29 APPLICATION COVER LETTER ................................................................................25-27 NETWORKING COVER LETTER .................................................................................... 28 PROSPETIVE COVER LETTER ......................................................................................... 29 P R O F E S S I O N A L R E F E R E N C E S 1 0 1 ......................................................................... 31 P R O F E S S I O N A L R E S F E R E N C E S S A M P L E S ................................................32-33 THANK YOU LETTER CONTENT ..................................................................................... 35 THANK YOU & FOLLOW UP LETTER SAMPLES ............................................36-37 ADDITIONAL RESUME RESOURCES.............................................................................. 38 CONTACT INFORMATION .................................................................................................... 39

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Resume 101
What is a resume? A resume is a brief summary of your experiences including work, volunteer, extracurricular activities, educational background, and relevant skills that highlights your qualifications for jobs, internships, specialized programs, or positions. The purpose of a resume is to get an interview. A resume is like an advertisement: it must attract attention, create interest, and generate action on the part of the reader. A good resume will lead an employer to invite you to discuss, at an interview including how your background and personality fit the organization. The resume tells a potential employer what you have done, what you can do, who you are, and what you know. It also states what kind of work you seek. The resume must provide enough information to allow the employer to evaluate your qualifications and to convince the employer to invite you for an interview. Use a resume to: Respond to an advertised job vacancy Send to employers that interest you after you have researched the organization Accompany graduate school or other important application forms Present at an interview to a potential employer Submit to employers before on-campus interviews Accompany a request to a past or current employer or professor to write a letter of recommendation Reinforce a personal contact you have already established with a employer Submit to a prospective employer or networking contact

How to develop a resume: 1. Analyze the job description for skills and abilities Read through job descriptions for the skills and abilities that employers are seeking. Read through the descriptions and highlight the required skills, attributes and qualifications. Use these words in your resume and highlight these directly related skills in the resume. 2. Create a list of accomplishments Take some time to think about your accomplishments: things you did well, enjoyed doing and were proud of. Include education/training, volunteer opportunities, jobs, projects, school assignments, travel and group/team activities. Describe in detail what you did, who you did it with, what equipment you used and what happened. Quantify your results, if possible, and use commonly understood terminology. 3. Analyze experiences for relevant types of skills 4. Write descriptive phrases Using action verbs, write short phrases to describe what you did that illustrates each skill. Be concise and specific. Arrange the descriptive phrases in order of relevance to the position for which you are applying. 5. Choose the appropriate format - There are several resume formats that suit individuals with different backgrounds with varying experiences. Choose the one that is best for you and demonstrates your skills most effectively.

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Resume Dos & Donts


Do: Use good quality paper Use a readable font and print on laser printer Be specific in your objective, if you use one Emphasize results produced, significant achievements, recognition from others Quantify when possible and use specific examples Check the spelling of every word; make sure grammar and punctuation are correct Have someone else proofread your resume Get feedback from several people Begin phrases with action verbs such as developed, originated, led, etc. Be truthful about your accomplishments Keep your resume to one page unless you have extensive experience related to your job objective

Dont: Use resume templates (i.e. Resume Wizard). It is difficult to adjust sections and your resume looks like all other candidates who used the same template Begin phrases with I or use complete sentences Include personal information such as marital status, social security number, age or national origin Use flashy graphics or colored paper Mention controversial activities or associations List unrelated, detailed duties such as opened mail or filed documents Exaggerate your experience Use meaningless words or phrases such as seeking a challenging position or seeking a position working with people Start phrases in the experience section with my responsibilities (or duties) included Use abbreviations

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Getting Started Resume/Cover Letter Preparation Worksheet


Customized resumes and cover letters increase your chances of getting an interview. It is crucial that you tailor your resume and cover letter to highlight your qualifications that are relevant for each position you apply for. This worksheet can help you identify what you should include and what you can delete. It can also help you improve your effectiveness and success at job fairs and in interviews by helping you anticipate questions and communicate your relevant background to employers. See completed example on page 5 below.

Responsibilities, Job Duties, Skills, and Experience Required for Job (For the position you are applying for)

Any Related Experience Such As: (Work experience, class projects, clubs, internships, volunteer work, etc.)

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Resume/Cover Letter Preparation Worksheet SAMPLE:


JOB DUTIES (Position Description for a Marketing Assistant) YOUR RELATED EXPERIENCE (Work experience, class projects, clubs, internships, volunteer work, etc.)
Previous internship experience assembling and distributing media kits

Distribution of marketing information and materials

Maintain customer databases Student assistant job at library: input patron information Track advertising and promotion charges Financial and managerial accounting courses, CSU Channel Islands Coordination of departments participation at fairs and scheduling of events Develop and create flyers, order forms, and brochures Co-coordinator of Business Club


Created flyers to advertise annual tours using Publisher, Assisted in creation of company brochure for Casa Pacifica

QUALIFICATIONS
Excellent interpersonal and communication skills (written and verbal) Extensive experience in CSU Channel Islands classes giving team presentations using PowerPoint Written report for Technical Writing class (20 pages) and Senior Project (65 pages)

Strong analytical and organizational skills Market Research project: analyzed market data and made recommendations Successfully use I pad to organize quarterly projects, assignments, work, and leadership responsibilities Familiarity with computer applications including MS Word/Excel/PowerPoint, FileMaker, Photoshop

Experience with MS Word, Excel, PowerPoint, Publisher

Work well in teams Extensive team projects in marketing curriculum, Business Club, and Volunteer Organizations Multi-task oriented, detail oriented, excellent at time Enroll in 16 units per quarter, plus hold a leadership management position in AMA, and work 15 hours per week Detail-oriented through work for class projects and during internships Speak Spanish Conversational Spanish BA or BS required B.S. in Business Administration with concentration in Marketing Management Page 5

Resume Self-Evaluation Form


MAKE A COPY OF THIS FORM TO CHECK YOURSELF EACH TIME YOU APPLY FOR A POSITION AND ALTER YOUR RESUME

POSITION_________________________________________________________

OBJECTIVE
_ YES _ NO Does the objective have a job title of the position you are targeting? _ YES _ NO Does the objective identify the industry/field you are targeting? _ YES _ NO Is the objective brief?

EXPERIENCE
_ YES _ NO Did you list skills that you gained from your jobs in a way that relates to the targeted position? _ YES _ NO Is the resume future-oriented and focused on what you can do to benefit the organization? _ YES _ NO Does it demonstrate that you have the appropriate knowledge, competency and expertise required for the position? _ YES _ NO Are the key tasks needed by the employer represented in your past experience? _ YES _ NO Does the resume do an effective job of proving that you have the necessary qualifications? _ YES _ NO Did you include all required skills that you possess as well as extras such as languages? _ YES _ NO Are you able to explain gaps in this section?

ACCOMPLISHMENTS
_ YES _ NO Did you list job related accomplishments? _ YES _ NO Do the listed accomplishments support your job objective? _ YES _ NO Do they support your qualifications claims? _ YES _ NO Did you use powerful verbs and language of the industry? _ YES _ NO Were you able to quantify any of your listed accomplishments?

EDUCATION
_ YES _ NO Do you have the necessary educational degrees? _ YES _ NO Is your objective supported by your educational background? _ YES _ NO Did you include other schools you attended before? _ YES _ NO Have you included other training that further enhance your qualifications? _ YES _ NO Did you provide the type of degree, major, school and year graduated?

AWARDS, HONORS & CERTIFICATES


_ YES _ NO Are these relevant to the job or show skills that are necessary? _ YES _ NO Did you include certifications and licensure?

VISUAL IMPACT
_ YES _ NO Did you use bullets, italics and bold sparingly? _ YES _ NO Is there an adequate amount of white space? _ YES _ NO Does the resume look clean and not too busy or crowded? _ YES _ NO Were you able to limit it to one page?

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Helpful Action Words


VERB LIST FOR RESUMES & COVER LETTERS
Management Skills Administered Analyzed Assigned Attained Chaired Consolidated Contracted Coordinated Delegated Developed Directed Evaluated Executed Improved Increased Organized Oversaw Planned Prioritized Produced Recommended Reviewed Scheduled Strengthened Supervised Communication Skills Addressed Arbitrated Arranged Authored Collaborated Convinced Corresponded Developed Directed Drafted Edited Enlisted Formulated Influenced Interpreted Lectured Mediated Moderated Negotiated Persuaded Promoted Publicized Reconciled Recruited Spoke Translated Wrote Research Skills Clarified Collected Critiqued Diagnosed Evaluated Examined Extracted Identified Inspected Interpreted Interviewed Investigated Organized Reviewed Summarized Surveyed Systematized Technical Skills Assembled Built Calculated Computed Designed Devised Engineered Fabricated Maintained Operated Overhauled Programmed Remodeled Repaired Solved Upgraded Teaching Skills Adapted Advised Clarified Coached Communicated Coordinated Demystified Developed Enabled

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Encouraged Evaluated Explained Facilitated Guided Informed Instructed Persuaded Set goals Stimulated Trained Financial Skills Administered Allocated Analyzed Appraised Audited Balanced Budgeted Calculated Computed Developed Forecasted Managed Marketed Planned Projected

Researched Creative Skills Acted Conceptualized Created Customized Designed Developed Directed Established Fashioned Founded Illustrated Initiated Instituted Integrated Introduced Invented Originated Performed Planned Revitalized Shaped Helping Skills Assessed Assisted Clarified

Coached Counseled Demonstrated Diagnosed Educated Expedited Facilitated Familiarized Guided Motivated Referred Rehabilitated Represented Clerical/Detail Skills Approved Arranged Catalogued Classified Collected Compiled Dispatched Executed Generated Implemented Inspected Monitored Operated

Organized Prepared Processed Purchased Recorded Retrieved Screened Specified Systematized Tabulated Validated More Verbs for Accomplishments Achieved Expanded Improved Pioneered Reduced (losses) Resolved Restored Spearheaded

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Resume Styles
Skills Resume: This resume highlights your most important skills or functions. Headings are built around these areas. Job titles, employers, and dates of employment are listed in a brief section at the bottom of the page. This format allows you to highlight skills, knowledge and abilities relevant to the position regardless of where and when you obtained them. It works well when your work experience is not directly related to your career goal, you are entering a job market for the first time, or you are making a career change. Chronological Resume: This type of resume lists your experience in reverse chronological order, starting with the most recent. You may arrange your headings in various ways, depending upon what aspects of your background that you wish to stress. This format works best when your work, volunteer, and academic experiences relate directly to the type of job for which you are applying. It is preferred by most business employers.

In the Work Experience section, organize jobs in reverse chronological order, stating: o Job Title: create an accurate one if you had none o Name of company or organization and location o Dates, beginning and terminating (for full-time, on-going positions of at least one year, it is not necessary to include a reference to the months) Combination Resume:

This resume combines both the chronological and skills resumes. It allows you to maintain the popular chronological resume while including a summary of your skills. It can be organized in a number of ways, but most hybrids start with a skills summary followed by a list of experiences with descriptions in reverse chronological order.

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Resume Samples

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John Doe
123 Ford Street Baltimore, MD 12345 (123)-555-1234 mmulcahey@bamboo.com OBJECTIVE: Project Management with a focus on Organization and Training

Skills Resume

SUMMARY OF QUALIFICATIONS: Self-motivated and organized professional skilled in orchestrating tasks and details to achieve project goals Clear communicator; able to create interactive training for diverse audiences A dedicated team player, committed to providing high-quality support and excellent problem-solving skills to all organizational levels EDUCATION Bachelor of Science Degree in Biology, CSU Channel Islands 2011

RELEVANT ACCOMPLISHMENTS Project Management Planned and implemented a highly successful Daughters to Work day with GMI committee members, including overall event coordination for 85 participants Coordinated logistics for video conferences and offsite meetings among national GMI offices, including travel, accommodations, equipment, and presentation materials Researched and recommended specific vendors for improved facilities management at Ajax Food Corporation, resulting in reduced costs and more efficient operations Conducted research, negotiated with new vendors, and instituted an improved company health plan and benefits package at Forestwood Meat Company Training & Communication Coordinated annual training event for 800-1,000 adults as part of BGSC Discoveree Provided confidential, executive-level support to GMI President. Handled member and provider concerns with diplomacy, and followed through to ensure resolution Supervised administrative staff at West Coast Resources, and facilitated orientation for new hires Trained, supervised, and motivated Administrative Assistant to Senior VP at GMI Organizational Leadership & Team Building Built a strong team from of twenty members, fostering both independence and a cohesive, productive team environment Utilized clarity, humor, well-defined goals, and a positive work ethic to establish a spirited organizational culture throughout the company Developed and implemented strategic objectives to ensure achievement of profitability goals and a high level of client satisfaction Planned and structured resources necessary to sustain growth of client base. Managed a $10M budget WORK HISTORY Executive Assistant to President, Ajax Food Corporation, Baltimore PROFESSIONAL DEVELOPMENT Maryland Trainers Conferences Train-the-trainers week-long seminar, Baltimore Girl Scout Council 2001-present 1996-1999 1996

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Julie Jackson
345 Mountain Valley Circle, Santa Monica CA 91234 (808)888-1111 JJackson@yahoo.com

Skills Resume

Objective
Economics undergraduate student seeking an internship experience in the field of business where my experience and educational background can be applied.

Skills Summary

Report Preparation Written Correspondence

Computer Savvy Customer Service

Mail Distribution General Office Skills

Education
Bachelor of Art Degree in Economics Emphasis in International Economics CSU Channel Islands, Camarillo, CA May 2012

Employment History
Barista/Certified Learning Coach Starbucks Coffee, Oxnard, CA July 2006-Present Build a strong team by fostering a productive team environment Develop and implement strategic objectives to ensure achievement of goals and high level of customer satisfaction Demonstrate clear communication by using Star Skills with all customer and partner interactions Contribute to store goals for increasing sales and improving profits Student Assistant/Consumer Complaint Coordinator Ca. Dept. of Public Health, Sacramento, CA July2006 -Present Assist in office activities such as collating, scanning projects, and answering phones Cultivated excellent long term working relationships with vendors Manage the Consumer Complaint line answering questions regarding product/food under branch jurisdiction Bookstore Assistant Sacramento City College Bookstore July-August 2006 Worked within a customer service oriented environment and responded to the needs of customers and cognizant in product knowledge on textbooks and other aspects of the bookstore

Campus Involvement
Vice President of Operations, Martin V. Smith Business Club Treasurer/Incoming President, Spectrum, LGBT Alliance Professional References available upon request Fall 2010- Present Fall 2010- Present

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Combination Resume

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Combination Resume

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Combination Resume

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Combination Resume

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Combination Resume
4444 La Denada, Palmdale, CA 93452 Email: JulieJChu@cscui.edu (622) 222-9999

PERSONAL PROFILE
Goal-oriented individual with strong leadership capabilities Real-world experience serving in the federal level public sector Organized, highly motivated, and detail-directed problem solver Computer-proficient with skills in SPSS, Microsoft Office and Adobe Creative Suite

EDUCATION
Bachelor of Arts in Communication, California State University Channel Islands Emphasis in Public Policy May 2012

RELEVANT EXPERIENCE
Intern, Office of Congresswoman Lois Capps, Port Hueneme, CA Handled, documented, and organized constituent casework Conducted research into local businesses and prepared memorandums Coordinated with private businesses, local and state governments Supported staff members by responding to constituents inquiries Mar. 2011 May 2011

Intern, Speaker of the House Nancy Pelosi, Washington, D.C. Sep. 2009 Dec. 2009 Selected as an intern for the Speakers Office in Washington, D.C Collaborated with staff members by attending hearings, briefings, and bill markups Wrote memorandums and responded to constituent concerns Coordinated with various House/Senate staffers on national and international projects Designed and compiled a biographical blueprint that was selected as an informational document highlighting foreign heads of state for members of Congress & the Executive Branch Implemented strategic marketing for the Patient Protection & Affordable Care Act

PROFESSIONAL AFFILIATIONS & EXPERIENCE


Undergraduate Research Assistant, CSU Channel Islands Jan. 2010 May 2011 Senior research assistant of a faculty/student collaborative undergraduate research team focusing on congressional appropriations and representation in American politics Contributed to the published manuscript, Cheese Factories on the Moon: Why Earmarks are Good for American Democracy Member, Association for Public Policy Analysis & Management

EMPLOYMENT HISTORY
Receptionist, MiraBella Salon & Day Spa, Thousand Oaks, CA Provided excellent customer service clients in the salon and day spa Oversaw the front desk and managed over 30 stylists books Page 17 Feb. 2011 May 2011

Efficiently managed multiple tasks at once such as answering phones, booking appointments and assisting stylists and/or massage therapists with their clients

Caretaker, Camarillo, CA Jan. 2005 Feb. 2011 Conducted an Independent babysitter/childcare service beginning at age 12 through senior year in high school Watched children from newborn to elementary school age during evenings, weekends and holidays Helped with in-church childcare services in a volunteer capacity Successfully participated and passed Child Safety and CPR courses offered through local Red Cross

LEADERSHIP ACCOMPLISHMENTS
Student Government Senator, CSU Channel Islands Nov. 2010 May 2011 Appointed to position on the CSUCI Student Government Senate Tasked with representing and communicating with the 3,800 person student body Oversaw and implemented the Dolphin Discount Program, a business partnership between the Universitys Associated Students, the Camarillo Chamber of Commerce, and local businesses Presenter, CSU Student Research Competition, CSU Channel Islands Part of the research team at the 2010 CSU Student Research Competition in San Jose, CA Received 2nd place category award for our research and presentation April 2010

HONORS, AWARDS, & RECONGNITIONS


Member, Gamma Beta Phi Honor Society Member, Ventura County Mens Society Volunteer, Relay for Life Presidential Scholarship Recipient, CSU Channel Islands Semester Honors/Deans List, CSU Northridge 2010-2011 2009-2011 2009-2011 2007-2011 2005-2007

References Available Upon Request

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SUSIE SMITH
111 Excalibur Drive, San Diego, CA 12345 (123) 555-1234 susiesmith@bamboo.com

Chronological Resume

OBJECTIVE: To obtain a full time position within a corporate experiential learning and development company where my professionalism can be utilized. EDUCATION: Bachelor of Arts Degree in Physical Education Emphasis in Health Care University of California San Diego, San Diego, CA 1995

PROFESSIONAL EXPERIENCE: Vice President Client Services, Project Manager / Systems Analyst HEALTHRITE, La Jolla, CA 1999-Present Built a strong team from one to twenty members, fostering both independence and a cohesive, productive team environment. Utilized clarity, humor, well-defined goals, and a positive work ethic to establish a spirited organizational culture throughout the company. Developed and implemented strategic objectives to ensure achievement of profitability goals and a high level of client satisfaction. Marketing Coordinator JOHNSON & JOHNSON, Valley Center, CA 1995-1999 Created and led cross-functional teams in building a strong esprit de corps and supporting the smooth installation/conversion of new managed-care software. Developed business requirements, trained users, and supported client base. Planned and structured resources necessary to sustain growth of client base. Managed a $10M budget. Client Relations & Communication Manager ZEBRA INC., Camarillo, CA 1992-1995 Conducted dynamic and enjoyable training in relationship building and product knowledge for both clients and internal staff. Cultivated excellent long-term relationships with clients, maintaining ongoing communication and facilitating solutions to address concerns. Initiated User Group and implemented annual event for up to 1,000 users worldwide to encourage networking and increase product knowledge. VOLUNTEER ACTIVITIES Steering Committee for the 25th Celebration of Women in Athletics at UCSD Elected Director, UCSD Alumni Association, Board of Directors 2004-Present 2002-2005

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John Smith
Address Phone Email
OBJECTIVE

Chronological Resume

To obtain an internship that will enable me to use real-world applications of the business concepts and principles acquired in my academic career. EDUCATION Bachelor of Science Degree in Business California State University Channel Islands RELATED COURSEWORK Financial Accounting EXPERIENCE Instructional Student Assistant Learning Resource Center Feb2011Present Camarillo, CA Managerial Accounting Business Calculus Computer Literacy 2012 Camarillo, CA

Provided help to CSU Channel Islands students with skill review, homework comprehension, and test preparation in business calculus, accounting, and economic classes Oversaw the Learning Resource Center and helped during new employee trainings Customer Service Agent Air Canada Jun 2010Aug 2010 San Francisco, CA

Assisted passengers in all aspects of the check-in process, verification of travel and immigration documents, collection of fees, organizing queues for efficient processing and meeting security as well as other regulatory requirements all while ensuring passengers receive high quality customer service Birthday Coordinator CEC Entertainment (Chuck E. Cheese) Supervised and managed a staff of 6+ party hosts including scheduling, training and operations Reconciled and deposited all sales transactions daily Conflict Management Production and Merchandise Assistant Junos Garden Nov 2007Jan 2011 Pacifica, CA Jan 2008-Jun 2009 San Bruno, CA

Assisted owner of boutique with product manufacturer with packaging, mailing, filing, and other administrative duties Coordinated non-profit events and provided assistance in setting up and cleaning up flower displays at events

INVOLVEMENT MVS Business Club, Member, Camarillo, CA CI Snow Club, Member, Camarillo, CA Cross-cultural communications workshop, Participant, Camarillo, CA REFERENCES Sep 2010Present Sep 2010Present April 2010 Available upon request

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Cover Letter Helpful Hints


A cover letter accompanies your resume to introduce you to a prospective employer as a knowledgeable and capable applicant. It should be written in business format and be no longer than one page. Use cover letters to apply to specific, advertised positions but remember that fewer than 25% of available positions are advertised, so do not limit yourself to only these jobs. The position you want may not be advertised when it first becomes available, if ever. Therefore, you can use prospective and networking cover letters to build contacts in the field and for future job opportunities.

Writing Strategies:
The quality of your letter will determine the employer's first impression of you. Do your research so that you can articulate your competitive advantage. Remember that your goal is to market yourself by clearly explaining why the employer should consider hiring you. Include only job-relevant information, particularly on your experience (paid and volunteer), education, accomplishments, and skills related to the job. Your cover letter highlights the most important information while your resume is more comprehensive. Write down ideas for your letter as you think of them Analyze the material and organize it into themes Highlight achievements and how they are transferable to the job for which you are applying Based on your research and the advertisement, make notes on the qualifications required or desired, and be sure to emphasize your strengths in these areas Use action verbs, but do not repeat verbatim what is in your resume (Avoid negative words and negative ideas: stress your qualifications for the job rather than mention those you do not have)

Quick Tips/Final Check to a Cover Letter


DOs
Use "Ms." to address a woman unless you know that she prefers "Miss" or "Mrs." Address to a named individual Provide your contact information Follow the format of a standard business letter Keep your letter to one page Tailor your letter to the position Speak to the job requirements Clarify why you should be hired Demonstrate value added Be brief and to the point Project confidence and let your enthusiasm shine Make the most of the opening paragraph Minimize "I" statements, monotonous sentence structure, and rambling or boring text Use action verbs Proofread your letter

DONTS
Send your resume without a letter Send a photocopy Send a form letter Be negative or humble Tell employers what they can do for you Rehash your resume or include too much detail Say anything about your lack of experience Use clichs Include false claims about your abilities Wait for the employer to follow up with you Send written material with typos or smudges

(Career Cruising, 2011)

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Cover Letter Content:


1. Heading and Greeting o Include the date, your name and contact information at the top of the page o Address the letter to a specific person whenever possible o Include the Job Reference Number if asked to do so 2. Opening and Introduction (First Paragraph) o Name the job you are applying to and where you saw or heard the advertisement o If applicable, include a reference to the person(s) you spoke to about the organization o Briefly sum up your value to the employer by stating what interests you in the organization and position 3. Body (Middle Paragraphs) o Use these paragraphs to sell your skills and convince the employer that you are the ideal candidate for the position o When discussing your qualifications, include words from the job description o Group your qualifications according to themes and prove points by using examples o Organize paragraphs carefully and place the most important ones first 4. Closing (Final Paragraph) o Mention that you would like to provide more information in an interview o Include your phone number with the best times to reach you, and your email address o Refer to your enclosed resume (optional) (Career Cruising, 2011)

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Cover Letter Styles


Application Cover Letter: An application letter is sent or uploaded with your resume when applying for a position. The job application cover letter explains to the employer why you are qualified for the position and why you should be selected for an interview. Prospective Cover Letter: A letter of interest, also known prospecting letter, is sent to companies to let them know you are interested in jobs that may be unadvertised or become available in the future. Networking Cover Letter: Networking letters are used request job search advice and assistance from your connections. Networking letters can include letters of introduction, referral letters, letters requesting a meeting, and letters seeking career advice. Networking letters can be sent to people you know or to people to whom you were referred. Networking letters may be sent by mail, email, or via networking sites such as LinkedIn.

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Cover Letter Samples

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Application Cover Letter

Company Name 87 Delaware Road Hatfield, CA 08065 (909) 555-5555 george.gillhooley@email.com (Date) Dear Mr. Gilhooley, I am writing to apply for the programmer position advertised in the Times Union. As requested, I am enclosing a completed job application, my certification, my resume and three references. The opportunity presented in this listing is very interesting, and I believe that my strong technical experience and education will make me a very competitive candidate for this position. The key strengths that I possess for success in this position include:

I have successfully designed, developed, and supported live use applications I strive for continued excellence in all projects and work assignments I provide exceptional contributions to customer service

With a Bachelor of Science Degree in Computer Programming, I have a comprehensive understanding of the full life cycle of a software development project. I also have experience in learning and excelling at new technologies as needed. Please see my resume for additional information on my experience. I can be reached anytime via email at george.gillhooley@email.com or my cell phone, 909-555-5555. Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity. Sincerely, Thomas Jones

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1234 A STREET VENTURA, CA 93003 (805)123-1234 E-MAIL@E-MAIL.COM

Application Cover Letter

JOHN DOE
May 25, 2011 Path Point Attn: Name 1463 E. Los Angeles Ave. Simi Valley, CA 93065 Dear Mrs. Alis, I am writing to apply for the Mental Health Rehabilitation Specialist position advertised in the Career Development Center at CSU, Channel Islands. As requested, I am enclosing my resume and cover letter. The opportunity presented in this listing is very interesting and I believe that my strong interpersonal skills, experience working with individuals with disabilities, and educational background will make me a very competitive candidate for this position. The key strengths that I possess for success in this position include:

I anticipate problems as a result of a thorough knowledge of clients, their specific programs, and environmental factors through proactive planning I am able to recognize and advocate for the needs of clients and am familiar with the responsibilities of a mandated reporter I am familiar with general policy regarding client confidentiality I am extremely detail-oriented and strive for excellence along with a high level of professionalism

With a Bachelor of Arts Degree in Psychology, I have a full understanding of the symptoms of pathology including treatment intervention and theory application. I also have experience in learning and implementing new therapy techniques as needed. For example in my current role as an intern with Addison Behavioral Health, I regularly apply cognitive behavioral skills when working with clients. Please see my resume for additional information on my experience. I can be reached anytime via email at johndoe@gmail.com or my cell phone, (805)123-1234. Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity. Sincerely, John Doe

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Application Cover Letter

John Johnson
554 North Avenue Ventura, CA 93001 (805) 222-7346 JJohnson@aol.com

To Whom It May Concern: I am writing to apply for the position as a _______. (If referred, include persons name). As requested, I am enclosing a completed job application, my certification, my resume and three references. The opportunity presented in this listing is interesting, and I believe that my strong marketing experience and education will make me a competitive candidate for this position. The key strengths that I possess for success in this position include: I have successfully restructured multiple levels of a business organization including accounting procedures, online strategic marketing methods, and human relations to more efficiently meet the demands of clients which resulted in a 50% increase in business sales I strive for continued excellence in providing exceptional professional service to clients, high level executives and employees I am a problem-solver with the ability to develop innovative solutions to solve complex problems

With a Bachelor of Arts Degree in Communications and emphasis in Marketing along with my related experience, I have a full understanding of hot to effectively manage large scale marketing projects resulting in new business branding and increased profits. Please see my resume for additional information on my experience. I can be reached anytime via email at john.johnson@email.com or my cell phone, (805)222-7346. Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity. Cordially,

John Johnson, B.A Communications Emphasis in Marketing

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Networking Cover Letter

Mr. Charles Reader New York Times 1111 5th Avenue New York City, New York 2222 Dear Mr. Reader, For the past few years I have followed your organization through news events, interviews and web research. Your dedication to the field of journalism and in-depth understanding of the important role journalists play in today's fast-paced information highway, coupled with your belief in the power of the press is exemplary. I have had the privilege of honing my journalistic abilities on three widely different publications. When I left college, I immediately went to work for the typical small town newspaper and learned all aspects of getting the paper to the people in a timely manner. Next, I moved to regional manager position for a media corporation composed of small to mid-size newspapers in the Midwest. In my current position, I am Chief Correspondent for one of the largest newspapers in the southwest. I would like an opportunity to visit with you to get your insight and suggestions on where my skills and abilities would be of the greatest value to the journalist field, not only newspapers but other mediums as well. The week of March 15 - 19, I will be in New York City. I'd like to visit with you and get your feedback on my writing ability, along with suggestions on where my skills would be of the greatest value from your point of view. I do have a portfolio of my work that I will have with me as well. I will call your office to set a convenient time. I do look forward to meeting you. Sincerely, George Jones

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Prospective Cover Letter

Jenny Jobseeker
400 West Apple Street, Camarillo, CA 93012 - (555) 555.5555 jennyjobseeker@internet.net

February 19, 2011 Mrs. Amy Employer Manager, Recruiting and Training E & J Gallo Winery 30825 Las Posas Road Camarillo, CA 93012 Dear Mrs. Employer: I will graduate in May 2012 with a Bachelor of Arts Degree in Communication Studies with a specialization in Organizational Communication from California State University, Channel Islands. I am interested in a professional position with E & J Gallo Winery because it has established a worldwide reputation as a leader in the wine industry field. My qualifications include a 3.4 GPA, experience as a Sales Coordinator with Taylor Farms and extensive involvement in leadership activities at Channel Islands. Also, as a senior at Channel Islands, I learned to handle a variety of management challenges through courses in human resource management, speech communication, interpersonal communication, and negotiation. Along with my education, my experience as a Sales Coordinator for Taylor Farms has confirmed my interest and success in the field of agriculture. I understand Gallo is dedicated to turning challenges into opportunities and change into growth. Furthermore, Gallo is an organization where I am confident I can utilize my skills and abilities, including: Proven sales experience Ability to work effectively as part of a team Experience in the agricultural industry Interpersonal communication skills Strong public speaking skills

I would appreciate meeting with you to discuss any available opportunities with Gallo for which you think I would be qualified. I can be reached at (555) 555-5555 or jennyjobseeker@internet.net. Thank you for your time and consideration. Sincerely, Jenny Jobseeker

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Professional Reference Samples

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Professional References 101


A professional reference is a reference from a person who can speak to your qualifications for a position. A professional reference is usually a former employer, a colleague, a client, a supervisor or someone else who can recommend you for employment. You should prepare a list of professional references to provide prospective employers upon request. Before using someone as a reference make sure that you ask the reference before and communicate with the reference when you have provided their contact information to a prospective employer. Do not supply references on your resume. Develop a separate sheet for at least three professional references including at least three individuals from your academic or work experience who would be able to speak highly to your qualifications for a position.

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John Smaz

111 Lantana Street Camarillo, CA 93010 (805) 123-1234 jsmaz@Yahoo.com

PROFESSIONAL REFERENCES

Joe Smith, Project Manager Phone: (805) 456-7845 E-mail: JoeSmithy@gmail.com Andre Garcia, Career Coordinator Phone: (818) 444-5657 E-mail: GarciaAndre@gmail.com Brooke Dyle, Human Resources Manager Phone: (888)345-4321 E-mail: BDyle@aol.com Lisa Lynnet, Director of Student Life Phone: (909)345-5432 E-mail: LisaL@yahoo.com

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1234 Apple Avenue, Simi Valley, CA 12345 Email: Jessica.Sharpay@csuci.edu (666) 433-4444

PROFESSIONAL REFERENCES
Dr. George Thompson, President Luxington Corporate Services (805) 123-1234 gthompson@gmail.com James Scott, Executive Director Prototypes Inc. (805) 123-1234 james@gmail.com Steven Jones, Customer Service Manager Johnson & Johnson (805)123-1234 steven@yahoo.com Thomas Larson, General Manager AAA (805) 123-1234 Thomas@aaa.com

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Thank You & Follow-up Letter Samples

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Thank You Letter Content


As a professional courtesy you should send a thank you letter to your interviewer within 24 hours after an interview. Thank you letters can be word processed, handwritten, or emailed. A word processed letter is the most formal and is generally always appropriate. Handwritten letters are more personal and may be appropriate for brief notes. Letters sent via email are acceptable when email has been your means of contact with the individual you wish to thank, when your contact may have indicated a preference for email, or when you would like to send a quick thank you before following up with a word processed or handwritten letter. Promptly after an interview, send a letter that builds upon the strengths you discussed in the interview. You can also mention additional information that was not covered in your interview. Remind the interviewer of your qualifications and how the company could benefit. Always express appreciation to interviewers for the time and courtesy shown to you. A brief message on a note card, letter, or email should consist of the following information: Thank the interviewer for their time and consideration Reaffirm your interest in the position and demonstrate how you are a strong match for the organization Restatement of qualifications for the position Contact information Demonstrate your knowledge of their organizational needs Provide an example of how you can deliver to meet their need to achieve success or meet organizational goal

A thank you letter for a job interview should include:


An opening paragraph in which you state the name of the employer, mention the date of the interview, and express your appreciation for the interview A second paragraph that reaffirms your understanding of the position's requirements and emphasizes your qualifications. Here is where you can add an important piece of information that you may have forgotten to discuss in the interview A final paragraph to express your interest in and enthusiasm for the position and the company (CareerCruising, 2011)

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E-Mail Thank You Letter Example: Subject Line: Thank You Dear John Anthony, Thank you for taking the time to interview me today for the Management Trainee position at Pacific Gas and Electric. It was also a pleasure to meet the support staff, including Mr. Hidalgo, Ms. Parmley and Ms. Murphy. As I mentioned during our meeting, I look forward to the possibility of using my Bachelor of Arts Degree in Communications with a specialization in sustainability to enhance PG&Es reputation, while meeting the needs and expectations of the community. I believe I can make a significant contribution to the marketing efforts based on my skills in strategic planning, industry trend analysis, and website development. I am particularly interested in designing a corporate donor program to address the budgetary deficit you highlighted during our discussion. One of the things I noticed during my visit was the positive spirit of your team. Your office seems like a collaborative, team-oriented environment, qualities I value and would willingly promote if hired. Thank you again for your consideration. Sincerely, Ernesto Gonzalez (555)456-7867

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Anita Carter
400 West First Street Camarillo, CA 93012 e-mail@internet.net February 23, 2011 Ms. Amy Employer Human Resources Manager St. Paul Travelers Insurance 2201 Walnut Ave. Fremont, CA 94537 Dear Ms. Miller, I appreciated the opportunity to interview with you today. The available position provides an opportunity to exercise many of my strengths gained through professional and educational experiences. I am particularly interested in St. Paul Travelers because of the opportunities for growth, as well as the team-oriented work environment. As we discussed in the interview, I am confident my ambition, strong communication skills and energy will be an asset to your company. Through my employment at Apple Inc., I had the opportunity to serve as Marketing Coordinator. This position allowed me to learn the ins and outs of multi-national retail store public relations. Aside from actively ensuring successful public relations campaigns, I also had the opportunity to develop and implement successful marketing tactics which resulted in an increase of 15% revenue for the store. I am goal driven, company loyal, proficient at multitasking, an excellent communicator and strive under pressure. Additionally, my solid work history demonstrates my ability to perform on the job, and if hired, I am eager to prove myself with St. Paul Travelers. If I can provide you with any additional information, please let me know. I look forward to hearing from you soon. Again, thank you. Sincerely, Anita Career

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Additional Career Center Resume Resources


The Career Center offers several options for getting help in creating and perfecting your resume. Take advantage of one or more of the following services available to CI Students: Peer-to Peer Career Advising: Career Resource Assistants are trained to provide resume/cover letter assistance and basic career services to CI students. Career Resource Assistants are available for drop-in counseling, resume clinics, or 45 minute scheduled appointments. To arrange an appointment with a Career Resource Assistant please contact the Career Development Center at (805)437-3270 or via email at career.services@csuci.edu for career related questions, job search advice, resume assistance, and cover letter critiques. Online Tutorial and Resources: www.eureka.org Go to www.eureka.org and Sign Up Click Students/Clients Site ID Code: X123WKC, click next www.careercruising.com Go to www.careercruising.com and enter: Username: csu Password: cislands

Use Resume Builder under the Documents tab

Resume Clinic: No appointment necessary, this weekly event is the Career Development Center on wheels. We are stationed outside of the Broome Library Plaza from 2:30 p.m. - 4:00 p.m. every Tuesday for peer-to-peer assistance with resume sample resources, resume assistance, and cover letter critiques. Drop-In Counseling: No appointment necessary, Drop-In Counseling takes place in our Career Development Center located in Bell Tower 1548 every Thursday from 10:30 a.m. -1:30 p.m. Career Resource Assistants are available to provide you with resume/cover letter assistance, job/internship search strategies, an orientation to career resources offered through the center, and any other career related questions you may have. Contact the Career Development Center to schedule an appointment with a Career Resource Assistant or Career Counselor.

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CSU Channel Islands Career Development Services Contact Information:


Amanda Carpenter, M.S. Coordinator of Career Development Services California State University Channel Islands One University Drive, Bell Tower 1527 Camarillo, CA 93012 (805) 437-3565 (office) (805) 437-8899 (fax) amanda.carpenter@csuci.edu Career Development Services California State University Channel Islands One University Drive, Bell Tower 1548 Camarillo, CA 93012 (805) 437-3270 (office) (805) 437-8899 (fax) career.services@csuci.edu

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