DEFORM Version 10.

0 Installation Notes
For Microsoft Windows XP/Vista (Home/Professional) Operating systems on PC
07-01-2009

2545 Farmers Drive Suite 200 Columbus, Ohio, 43235 Tel (614) 451-8330 Fax (614) 451-8325 Email support@deform.com

Important Note for license manager users (Client-Side):

With Windows XP Service Pack 2 there is a built-in firewall that affects any programs that attempt to communicate across the network. This affects users of the DEFORM License Manager since their computer must communicate with the server machine to check out licenses. An example warning message is seen below.

Please select the Unblock option to let the DEFORM executables run freely and to prevent further such messages. Once the executable is unblocked, it doesn't need to be unblocked again unless the exceptions in the Windows Firewall are initialized. There may be several DEFORM executables that will generate this warning. Click Unblock at each occurrence. If you decide not to use the Windows Firewall as it can cause problems with many applications or you may be using a different firewall, turning it off will avoid any need to perform the Unblocking procedure mentioned above. For more information concerning the Windows Firewall please consult the following website: http://www.microsoft.com/windowsxp/using/security/internet/sp2_wfintro.mspx

INTRODUCTION
The following pages describe the installation steps that need to be performed in order to install DEFORM v10.0. These steps include: Meeting minimum system requirements. Installing the DEFORM V10.0 program files. Installing the Security Key device. Troubleshooting, should you run into problems.

INSTALLATION REQUIREMENTS
Operating system: Windows XP or Windows Vista (Server Versions are not supported.) Suggested RAM: 2+ GB Hard drive space required for installation: ~2 GB.

INSTALLING THE SECURITY KEY DEVICE

This Security Key allows the DEFORM V10.0 system to be highly portable while still allowing only one system to be operable at any time. The actual software can be installed on as many computers as you like, but each DEFORM system will be inoperable without the Security Key. The security key can be for either the parallel port or the USB port. Locate the 25-pin parallel port on the back of your PC or in the case of a USB key, find the USB port. Plug the Security Key directly into this port in the case of the parallel port key. Install the USB key after the installation for the USB key following the installation prompts. If an existing printer is also plugged into this port it must be plugged into the end of the Security Key for the parallel port key.

CAUTION
The Security Key keeps track of the date on your PC. Make sure the date is correct before initially running DEFORM V10.0. Changing the date backwards or forwards may make the DEFORM V10.0 system inoperable. The Security Key may be damaged during the installation of the Sentinel Protection Installer. Remove the key before installing this software.

INSTALLING DEFORM V10.0 IN WINDOWS

The DEFORM V10.0 installer is a self-contained executable available on CD, or by download from the DEFORM support website. All supporting (required and optional) code is included in the DEFORM V10.0 installation executable. Important: Uninstall the previous version of the License Manager 2.1 and the Sentinel key drivers Before beginning to install DEFORM V10.0 in Windows, it is necessary for the user be logged in as an Administrator. Norton AntiVirus Auto-Protect can cause substantial delays during the installation. It should be temporarily disabled. Remove any attached hardware keys before attempting to install the software. Procedure: Start up Windows (Log in as the Administrator or with Administrator privileges). Insert the CD in the appropriate drive. Open an Explorer window, go to the CD ROM drive and double-click the DEFORM_v10.0_Setup.exe file. The DEFORM installation package is not digitally signed. A system notification about an unsigned installer can be safely ignored. An advisory window comes up. Follow these instructions and then click OK.

A welcome window comes up. Click next.

A license agreement window is displayed.

If you accept the terms of the license agreement check the I Agree box then press next.

Select the installation path. The default path is recommended and will be filled in by the installer.

Select the components you wish to install.

The entire DEFORM V10.0 system and supporting code is always installed. Check the

sections that match your license and the appropriate shortcuts will be created in the Windows start menu. License Manager is a required component of install pack, and must be installed. Checking MPICH NT, Python, or Sentinel Protection Installer runs the installers for these products. Click next after selecting the products that match your license. The files will be installed.

If you are selected MPICH NT, Python, or DEFORM License Manager the installer(s) for those programs will run at this time. Please use the default values and follow the prompts when installing these products. You will be prompted to place a copy of your password on the system.

Copy the password file DEFORM.PWD to the installation folder: C:\Program Files\SFTC\LicenseManager (which is the default installation path for License Manager) Please follow the specific instructions from the component installations for MPICH and Sentinel drivers, including specific times when the hardware key needs to be unplugged (before the Sentinel driver installation) and plug it back in before DEFORM set program is launched during the final stage of the installation. The system will then activate the DEFORM License Manager and create the start menu shortcuts.

A completion page will be displayed.

Clicking Finish will end the installation and execute the checked options. If Run DEFORM Setup is checked, an error can pop up indicating License Server is not running . This is normal and can be ignored. At this point the installation is complete and you may reboot and proceed to the DEFORM License Manager Configuration.

DEFORM License Manager Configuration

From the Start menu > DEFORM v10.0 > DEFORM License Manager 3.0 > Register and Start DEFORM License Manager service.

From the Start menu > DEFORM v10.0 > DEFORM Setup: and provide the details related to license server location in the network, if different from the local computer and product installation path if different from the default installation path.

At this point if you click on Check Server should return Success message as shown here. If not please check, if the hardware key is properly inserted, check if a valid password file is copied to the correct location and check task manager if LManagerServer.exe is running.

Click on Save locally and commit to Server to save the minimum required information needed to be able to start up and run DEFORM v10.0 Fill in the details for Batch Queue (use port # 34446) and Simulation Server (user port # 34447) and save the details. If you are returning to modify these settings, it is important to first get these settings from the license server (use Get Configuration) before modifying or adding additional details. Save the details locally and commit to server if different from the local machine. Register and start the batch queue and simulation servers using the batch files provided in the installation folder C:\Program Files\SFTC\DEFORM\v10.0. Please note that this registering and starting of services need to be done only once. Please note that Setup License Configuration of the old products DEFORM2D v9.1 or DEFORM 3Dv6.1 can use this new port number 34445 and check out a copy of valid and available license from this new license server.

DEFORM System Access after Installation Setup

From the Start menu > DEFORM v10.0 > all the installed and licensed DEFORM products can be accessed as shown below.

Identifying License Server 3.0 Problems

Step 1
Check whether license server is running by opening Task Manager. If LManagerServer appears as a running process (XP) or a running service (Vista), then it is running. If it is running, go to Step 2 (A). If it is not running, go to Step 2 (B).

Step 2
(A) This is likely a password or hardware key problem. There are three ways to check: View the most recent log file [located in <install path>\LicenseManager\log\(year)\]. Run the diagnostics tool from INSIDE the LicenseManager folder. [SFTC\LicenseManager\Defdiag.exe]. The resulting .dgf file will help support team to diagnose the issue. If Check server in DEFORM Setup says license server is terminated: hardware key problem. If use log file to check: If the file indicates the hardware key is invalid: hardware key problem. Please send the .dgf file to support@deform.com If the file says no password or no available password: password problem. Please contact support@deform.com. Please note that if you have received a new password file replacing an expired password file, it is important to restart the License Manager Service or reboot the License Manager Server machine. (B) Old license server is running, register service problem or installation problem. If log file [located in <install path>\LicenseManager\log\(year)\].says old license server (v2.1) may be running, problem identified: old license server is running. Please open Control panel -> Administrative tools -> Services, see whether LManagerServer is a registered service. If no such a service: register service problem. If there is LManagerServer, check the status (started?) and the startup type (should be automatic). If the status not started, ask user to select LmangerServer and click start. And check whether license server works well. If the startup type is not automatic: register service problem. If problem is still not identified, please contact support@deform.com

Solving License Server 3.0 Problem: Specific Topic Issues Password problem: Copy the correct v10.0 DEFORM.PWD to the license server directory (C:\Program Files\SFTC\LicenseManager). A v6.1 password file or the generic password file created during installation will not work in v10.0. A reboot, service restart or license server refresh is required to load/activate the new password file. Hardware key problem check list: It is important to uninstall Sentinel driver versions 7.4 or older. Please remove hardware key, uninstall the old driver(s) and install the new driver. Check whether the user installed Sentinel driver version 7.5 (being an option in the installation process). If not, please remove hardware key and install the new driver. Please check if the hardware key was attached to the computer during the DEFORM v10 installation. If so, please remove hardware key and re-install sentinel driver again. [Driver pack is provided in the installation folder DEFORM\v10.0\Prerequisites] Check whether the USB port is inactive. Switch the USB key to another USB port and try to restart the service and server.

Old license is running: User needs to uninstall the old license server (v2.1) or disable it. Register service problem: The LManagerServer service needs to be registered and started. The Register and Start DEFORM License Manager Service start menu item does not work with normal or elevated privileges. The following procedure should be used instead: Windows XP Click Start menu -> DEFORM v10 -> DEFORM License Manager 3.0 -> Register and Start DEFORM License Manager Service Windows Vista Note that the Register and Start DEFORM License Manager Service start menu shortcut may not work in Vista depending up on the system security settings Right-click on Start > All Programs > Accessories > Command Prompt and select Run as administrator

Change directory to the LicenseManager directory within the DEFORM installation directory Run RegisterAndRunLMServer.bat from this directory In Task Manager, verify that the service is registered and started. Batch Queue and Simulation Servers may also require similar sequence of registering and starting (using the batch files provided) the sarvices on Vista operating system.

Service startup problem: This may happen occasionally, particularly if the user swaps USB key between computers. There are three methods for starting the LManagerServer service when it shows up in the Windows service list and is also stopped. Windows XP Three options for starting the service are available: Reboot Click Start menu -> DEFORM v10 -> DEFORM License Manager 3.0 -> Start DEFORM License Manager Service Open the Task Manager or Services management console and manually start the service Windows Vista Three options for starting the service are available: Reboot Right-click on Start > All Programs > DEFORM v10.0 > DEFORM License Manager v3.0 > Start DEFORM License Manager Server and select Run as administrator Open the Services management console (not Task Manager) and manually start the service Miscellaneous Service Related Notes Instructions to unregister the service: To be used in the rare situation that a user must manually unregister the LManagerServer service. Unregistering does not stop the service; it only prevents it from starting again upon restart. Windows XP Click Start menu -> DEFORM v10 -> DEFORM License Manager 3.0 -> Unregister DEFORM License Manager Service Windows Vista Right-click on Start > All Programs > DEFORM v10.0 > DEFORM License Manager v3.0 > Unregister DEFORM License Manager Service and select Run as administrator

Notes on Services in Vista Elevated administrator permission via Windows User Access Control [UAC] is required to register, start or unregister service. This is needed even if the user already has administrative privileges on the computer. Service management can be performed in the Services management console or by using Run as administrator with DEFORM service start menu shortcuts.

DEFORM Simulation Server Setup

Licensing Requirements:
Floating license Batch queue license

Computer configuration requirements:

Simulation server: A central computer presumably high performance for running FEM calculations License server: A central computer not necessarily high powered for managing licenses Batch queue server: A central computer for managing run sequence of jobs. The Batch, License, and Simulation servers may all run on the same machine, or all on different machines, or any combination thereof. Pre / Post client(s) computer at which user(s) will pre and post process simulations. Pre and post processor programs are executed on this computer. DB file location the database files should be on a shared network drive accessible from the simulation serer and the pre/post client computer. For optimum simulation performance, the DB files should be on a hard drive physically integrated into the simulation server. In other words, forcing the simulation server to access a database across a network will likely cause longer run times.

Simulation Server Setup:

Set up the license manager as described in LM documentation.

As administrator, run the file RegisterAndRunSimulationServerAutomatically.bat on the simulation server computer. (using default installation path, typical location of these batch files is C:\Program Files\SFTC\DEFORM\v10.0) As administrator, run the file RegisterAndRunBQAutomatically.bat on the batch queue server computer Select a shared drive path. Be sure sharing is enabled, and that all users have read and write permission. On both the simulation server and client computers, the shared drive must either be: local or mapped to a drive letter

Define Computer Locations in DEFORM Setup

Run DEFORM Setup. On the Batch Queue tab, specify the network name or IP address of the batch queue computer. Port number should not need to be changed. On the Simulation Server tab, specify the share name or IP address of the simulation server machine. If it is a multi-processor or multi-core machine, secify the number of processors (cores) available and licensed in DEFORM (Processor number), and the maximum number of jobs (normally 1).

Defining Shared Folders in DEFORMSetup

Go to the Shared Folders tab. Each shared folder is represented by a tree identifying its shared names on each machine where it is accessible. Click the New Dir button, and specify the computer name and local path where the shared folder is physically located. For example, the shared folder is c:\deform\problem on a computer called FastServer. Give Fast Server as the computer name, and c:\deform\problem as the path. Please check your typing. There is currently no automatic checking to ensure that a specified path actually exists. Now click on the Add share point button. Specify the client computer name, and the path name on that computer. Suppose that the path is defined on computer Client1 as the mapped network drive Z:. Then specify computer name as Client 1 and folder name as Z: Be sure to include the colon (:). Now click Save All Changes Locally and Save Locally and Commit to Server. This information is all stored on the license server machine.

Running a simulation
On the client machine be sure the database is in the mapped network drive. It is OK for the file to be in a subfolder. Select the database to be run, and pick Run(options). The server computer names and local and remote drive names should all appear automatically. Click Add in Queue to start the simulation. (Start will start the job locally.).

Note on Firewalls
To function properly on a compute with a firewall, exceptions must be created for BatchQueueServer.exe and SimulationServer.exe. For Windows firewall, this should be handled automatically during installation and setup. For 3rd party firewalls, it may be necessary to manually create an exception for the simulation server to run properly.

Settings Conflicts on Windows Vista Computers

Problems may occur if the license, batch queue or simulation server settings of DEFORM Setup differ from those shown in one of the DEFORM systems. For example, the same batch queue settings should be shown in DEFORM Setup and Run (options) of DEFORM-3D. If settings do not match, then delete the contents of the following folder and rerun DEFORM Setup. C:\Users\<username>\AppData\Local\VirtualStore\Program Files\SFTC

QUESTIONS / PROBLEMS
If you have any questions, comments, or problems installing DEFORMTM V10.0, contact:

Scientific Forming Technologies Corporation 2545 Farmers Drive, Suite 200 Columbus, OH 43235 USA Phone: (614) 451-8330 Fax: (614) 451-8325 E-mail: support@deform.com Or visit our website at http://www.deform.com