WORD FOR REWARD

Presented By:
Swati Dongre Nagesh Mahesh Tina Vaz Swati Kalwit

Question 1
What Mr. Mathur should have done before giving his Word For Reward to Delhi Office Staff?

Answer
Mr Mathur joins as the new Sales Manager at Delhi headquarters. During his first interaction meeting with the field force,Mr Mathur learns that their morale was very low.

Answer
So as to motivate the field force, Mr Mathur gives word that they will get the reward. This decision was his own and was not approved by the higher authorities.

Question 2
Do you approve of the action taken by Mr. Mathur after the mid-year performance review? Explain/justify your answer.

Answer
Facing Problem Main Strength Appointment Action Motivation Sales Task Other Measures

Question 3
Do you feel the Company took the Right Decision to sack Mr. Mathur? Justify your answer.

Yes, the Company took a right decision to sack Mr. Mathur.

Reasons
When you work for a company your actions are no longer yours but the companys as a whole. Worked earlier with GPL-> So aware of all policies Resorting to foul rather than fair means for keeping his promise. Authenticity of data lost and false reports about the accomplishments of targets.

 Company reputation at stake as goods were delivered to unauthorized dealers and stockists Loss in monetary terms deviating company from its ambitious target Employees only responsible but Directors accountable Image and reputation of the company suffered a serious setback.

Question 4 What are the lessons to be learnt from this Case study?

Learnings from the Case Study

Every organization. Must have
Ambitious target Attractive and liberal reward system Encouragement for Healthy Competition People-oriented people Values

Must not have

Individualized reward system Frequent termination of services and appointment of a new employee Use of foul means

Learnings from the Case Study

Value-orientation and success go hand in hand

Never compromise on values

Image, reputation and Goodwill of a company