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2012 AIRCOM International Ltd
Agenda
Performance management challenges
OPTIMA introduction and customer success stories Solution roadmap OPTIMA architecture OPTIMA features OPTIMA add-on modules and Professional Services portfolio
Conclusion
2 2012 AIRCOM International Ltd
A user needs to see a high level monitoring view but also be able to drill into the details for troubleshooting To be confident with the analysis a user needs to be sure the data availability and integrity is high
As interdependence between network domains increases it is no longer feasible to analyse a piece of the network in isolation Without a tool that provides and end-to-end view significant manual work is required to troubleshoot and report on the network
With typically 15 or more vendors in a network managing all the vendor specific tools is costly and time consuming Having multiple tools makes it difficult to get an aligned view of performance across vendors without significant manual work
Agenda
Performance management challenges
OPTIMA introduction and customer success stories Solution roadmap OPTIMA architecture OPTIMA features OPTIMA add-on modules and Professional Services portfolio
Conclusion
5 2012 AIRCOM International Ltd
RF Planning
Configuration Management
Performance Management
Mobile Network
6 2012 AIRCOM International Ltd
Network monitoring
Network and service level views Delivered reports, straight to the key people Online web reporting, dashboards and visualization Soft alarms with Fault-systems forwarding
Adaptable solution
Flexible reporting
Intuitive reporting, including Excel reports can be easily customised to meet any operators needs. Data can be pulled from different sources in order to automatically produce almost any engineering report
All components log errors and warnings to log files for rapid troubleshooting and diagnosis of problems
Multi-technology support
Domains
Single platform for Mobile RAN, Mobile Core, IP, Transmission and Fixed network domains. Integration possible to Planning tools, Business Intelligence tools, Fault Management systems, Service Quality Management systems, Customer Experience systems, etc.
IMS-Domain GERAN CS-Domain BTS BSC PS-Domain MGW HLR SGSN GGSN SGW UTRAN MSC NodeB RNC PDG PCRF MRF VAS SeG PSTN E-UTRAN E-NodeB Eth/PDH/SDH SRF ATM FR Evolved Packet Core TDM IP MME SSP + LE Optical P-GW OMC OXC S-GW SCP PBX SMS-SC OAM SG STP SCP HSS
P PE Access
CSCF
SBC
IP-Transport
MGCF
BGCF
TRANSMISSION
UNC
Technologies
VMS
Technology-agnostic platform allows for any Mobile or Fixed network technology to be integrated. Technology-specific analysis packs for GSM, UMTS, LTE, CDMA, Tetra and other technologies
Scalable Solution
OPTIMA scales to 130TB and beyond
In live deployments OPTIMA has scaled to 130TB of Database size, with over 5TB loading per day.
OPTIMA Loaders have the capability to be vastly parallel and also demonstrated effective back-loading (e.g. after network outage)
Periods/day
Full day
Rows/day
Files/day
MB/day
~430
1440 mins
2,886,451,200
29,790,720
4,980,960 (~5TB/day)
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A North American Tier 1 operator with >95 Million subscribers >350,000 cells Ericsson, Nokia, Nortel, Siemens, Alcatel-Lucent, Cisco, HP + many VAS platforms To provide common reporting platform across organisation for over 2000 users Integrated 2G, 2.5G, 3G, LTE and core solution, encompassing more than 30 interfaces 350 Terabytes 2TB+ data load / day AIRCOM OPTIMA rolled out with more than 30 interfaces AIRCOM providing complete turnkey solution including on-site administration, maintenance and custom report creation AIRCOM OPTIMA successfully implemented and providing common warehouse for all wireless network statistics High-Availability System with > 99.95% availability using Oracle RAC 24x7 support provided Extremely large, near real-time data loading requirements proven scalability of the OPTIMA PM solution
2012 AIRCOM International Ltd
PROBLEM
SOLUTION PROVIDED
BENEFITS REALISED
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Large European mobile network operator >20m subscribers > 85000 GSM and UMTS cells Ericsson, Motorola, Nokia and Siemens equipment Need to provide common reporting platform across 1200+ users Users were comfortable with the existing reports Data quality and availability was not good enough OPTIMA deployed to cover RAN, Transmission and Core across the GSM, GPRS and UMTS networks encompassing more than 20 interfaces All existing reports and data exports replicated Strong emphasis on data quality and availability Report replication provided an easy transition for users. A single tool to cover all domains provided enhanced efficiency and reduced TCO, all with increased data integrity and availability. De-centralised report administration provided enhanced usability TeMIP integration for alarms ensured tight integration to existing environment
2012 AIRCOM International Ltd
PROBLEM
SOLUTION PROVIDED
BENEFITS REALISED
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Large European fixed-line operator (5th largest in Europe) >20m subscribers >60,000 network elements Alcatel, Nortel, Ericsson, NEC, Siemens, Huawei, ZTE, Cisco, Juniper, Newbridge, Tellabs equipment Needed a common reporting platform across the organisation Wanted a single integrated solution for the whole network, encompassing more than 28 interfaces OPTIMA deployed using their preferred System Integrator Covering SDH, PDH, ATM, Ethernet, IP/MPLS and xDSL Data collection via SNMP, FTP, SFTP, CORBA and TL1 Performance alarming implementation with SNMP forwarding to a fault management system Efficient deployment as System Integrator had excellent customer knowledge AIRCOM provided recommended best practices which increased monitoring and troubleshooting efficiency A single reporting solution across the company capable of reporting on the whole network greatly simplified administration and usability
2012 AIRCOM International Ltd
PROBLEM
SOLUTION PROVIDED
BENEFITS REALISED
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Large Southeast Asian operator >8 m subscribers > 45,000 GSM and UMTS cells > 600 IP devices
PROBLEM
Different PM tools for mobile, wireline and IP domains Data delays, questionable integrity and accuracy Integration to FM (Fault), SQM (Service), EPS (Planning), NCR (Inventory) not possible
OPTIMA provided an integrated 2G, 2.5G, 3G, core, wireline and IP solution encompassing more than 30 interfaces across 14 different vendors. 15 minute data from OSS and 5 min polling intervals for IP devices Integration to 3rd Party systems Common warehouse and reporting platform for all network statistics Enhanced reports providing end-to-end view possible Reports and Performance Alarms generated automatically New custom reports created by customer Integration with fault, service, planning and inventory systems provided increased monitoring and analysis efficiency
2012 AIRCOM International Ltd
SOLUTION PROVIDED
BENEFITS REALISED
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Agenda
Performance management challenges
OPTIMA introduction and customer success stories Solution roadmap OPTIMA architecture OPTIMA features OPTIMA add-on modules and Professional Services portfolio
Conclusion
16 2012 AIRCOM International Ltd
Solution roadmap
ASSET
With OPTIMA and ASSET you can use live network performance data to enhance the quality of your planning.
Expand on your initial OPTIMA solution by adding additional vendors and technologies to monitor more of your network
Additional interfaces
Report writing
OPTIMA
AIRCOM consultants provide world class expertise across the entire mobile network and can assist with best practise around our tool suite including Network Performance Improvement services based upon OPTIMA
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Onsite support
Onsite administration and support of the OPTIMA system including data latency and data quality monitoring and troubleshooting
Agenda
Performance management challenges
OPTIMA introduction and customer success stories Solution roadmap OPTIMA architecture OPTIMA features OPTIMA add-on modules and Professional Services portfolio
Conclusion
18 2012 AIRCOM International Ltd
OPTIMA Architecture
Collect, Store, Process, Analyse, Distribute
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Mediation/ETL
Highly configurable with GUI administration Highly reliable and stable and operates in an unsupervised mode heartbeat functions for all processes All programs are designed to restart and continue processing automatically All components log errors and warnings to log files for rapid troubleshooting and diagnosis of problems Windows and UNIX (HP and Sun) platforms supported
Copyright 2006 AIRCOM International
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Data warehouse
Scalable database layer allowing Petabytes of storage Powerful and flexible Summary process used for time and element
aggregation as well as dynamic busy hour calculations Data Quality to allow confidence factor in reports Archive and maintenance System logs to allow system monitoring and alarming External data sources via db links Oracle, RAC, BAR (Backup, Archive Restore) and best practices
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Application Layer
Scalable application tier allowing high volume of concurrent users The AIRCOM OPTIMA client can be launched via a local installation
or via an application server
Application server farm via Citrix allowing remote users over the
internet
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Agenda
Performance management challenges
OPTIMA introduction and customer success stories Solution roadmap OPTIMA architecture OPTIMA features OPTIMA add-on modules and Professional Services portfolio
Conclusion
24 2012 AIRCOM International Ltd
Work Areas/Dashboards
Map business
processes Capacity planning Optimisation KPI mapping Fault diagnosis
Dashboard support
Dashboard style graphs and grids Automatic refreshing and paging NOC support
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Inspector
Manage modules and module
combinations
module combinations to display any network data for any time period database
Customisable display of any KPI Display data from any ORACLE Advanced data grid functions
grouping, filter and summarisation and across
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Inspector
Modules
Stored Queries Run-time selection of elements and dates Hierarchy aware Library supplied with tool advanced users add and publish Ericsson Cell (hourly) Ericsson Key KPIs myComb1: Cell Analysis Graph Grid Filter Sort Threshold Group Drill down Drill up Drill across
Module Combinations
Containers to combine and run modules Present results (Grid and Graph)
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KPI Manager
Performance based custom counters
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KPI architecture
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Counter search
Named counter
Wild cards
Repeated search (find next)
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Intuitive drag and drop Filtering criteria, joins, sorting, grouping Can preview results Can use date and element filters Integrated with Inspector Provides ad-hoc querying of the database
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Sorting
Grouping e.g. RNC, CELL Group summaries Other options: exporting, view details, column options with thresholds etc
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Key management reports can be scheduled and sent automatically or posted to a web site
Conditional scheduling allows reports to be automatically sent to appropriate recipient Fully user definable report content on any data in the database and external sources
Run time parameters provide further flexibility on report output
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REPORT Scheduler
Scalable automated report scheduling Flexible scheduling allows the reports to be generated at any frequency pattern Distribute reports via Email, Printer, file share and the Web Various formats supported:
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Report Archiving Format (*.RAF) Comma Separated Values (*.CSV) Acrobat Reader File (*.PDF) XHML
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Query across systems. Planning data with configuration data and performance statistics.
2G coverage and 3G simulation arrays
Agenda
Performance management challenges
OPTIMA introduction and customer success stories Solution roadmap OPTIMA architecture OPTIMA features OPTIMA add-on modules and Professional Services portfolio
Conclusion
38 2012 AIRCOM International Ltd
Alarm Module (1 of 2)
The OPTIMA Alarm module provides the ability to define thresholds and conditions on performance data that can generate alarm events for internal reporting as well as feeding the data into a fault management system.
Network Performance Alarms
Define thresholds and conditions on performance data that can generate alarm events Report within OPTIMA and feed to a fault management system Define alarms on any KPI or counter
System Alarms
OPTIMA supports the creation of system alarms for the OPTIMA systems performance Configurable on OPTIMA logs and system KPIs Hidden from regular users
ETL Alarms
OPTIMA supports the creation of Threshold Crossing Alerts (TCAs) Raise Performance alarms immediately to the alarm system, during data load
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Alarm Module (2 of 2)
User friendly GUI
Full flexibility in alarm definition (any counter/KPI) Multiple and complex thresholds Alarms definitions stored in database Ripple counts Different profiles based on time of event Alarms can be cleared automatically Forwarding to FM systems Alarm handler events can be reported via SMS/e-mail
Alarm GUI Alarm Service Network Interface Programs AIRCOM OPTIMA DB
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The SNMP Agent can send SNMP TRAPS to external SNMP clients (forward alarms to a fault management system).
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Sandbox overview
User development area for prototyping analysis solutions Create data tables, materialized views, views, private synonyms and database links through the OPTIMA client Elevated rights allow users to develop functions and procedures within their Sandbox storage, access to the rest of the system remains read-only outside the OPTIMA client
Reduces impact on production environment and prevents prototypes bringing down the system
Dedicated and self contained storage area allocated by system administrators to individual users Automatic expiry of objects, configurable based on the type of object and user
2012 AIRCOM International Ltd
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Sandbox administration
Monitor and manage all Sandbox objects created by Sandbox users Manage storage allocation for all Sandbox users
Manage expiry options for Sandbox objects to ensure storage is released from old objects and ensure objects in regular use are promoted to the production environment and managed properly, i.e. monitored, maintained, backed up etc
Manage user promotion requests; rejecting, accepting and implementing.
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The OPTIMA Sandbox can be used to support Workflows and as a means to correlate PM data with data loaded ad-hoc from other sources. Examples of this can be correlating PM data with data from: Customer database Rollout schedule Fault Management Etc.
2012 AIRCOM International Ltd
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WEBWIZARD (1 of 2)
A Web publishing tool that allows you to have 24/7 access to:
Radio planning data and Coverage arrays Core, access, transmission planning data
WEBWIZARD gives you a holistic view of the network to take the right action at the right time. A technology-agnostic platform: GSM, UMTS, LTE, WiMAX, all possible. A system with excellent security and data integrity. A tool that can work in very large corporate environments: reliable platform and scalable Citrix-friendly.
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WEBWIZARD (2 of 2)
View all required data read and correlated from multiple sources for internal or external (public) use
Internal or public customised web display to streamline business processes. Scenario assessment visualisation - disaster recovery, service provisions, green initiatives. Display regulatory target achievements.
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Agenda
Performance management challenges
OPTIMA introduction and customer success stories Solution roadmap OPTIMA architecture OPTIMA features OPTIMA add-on modules and Professional Services portfolio
Conclusion
48 2012 AIRCOM International Ltd
In summary
Operational Power Multi-vendor, Multidomain Flexibility
Detects problems before they occur through trend analysis and soft alarms. Powerful reports and dashboards.
Single PM solution across multiple vendors and technologies RAN, Core, Transmission, IP and Fixed domains covered
Can easily integrate any new data feed. Its flexible ETL and client applications allow any type of interface to be easily integrated and deployed.
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Thank you
2012 AIRCOM International Ltd
Additional slides
2012 AIRCOM International Ltd
IBM Netcool PM
Mycom PrOptima
Vendor Interfaces
An OPTIMA interface refers to unique feed of data from an external south bound system into the AIRCOM OPTIMA database for reporting and analysis. Standard interfaces are deployed using standard off the shelf AIRCOM mediation and database program components.
A library of approximately 150 unique interfaces are available off the shelf.
New interfaces are being developed continuously and versions are updated as vendors release new versions. Interfaces are priced according to a complexity matrix comprising of the following: Data model Standard reports and modules required Standard KPI set required Parser Loader Summaries required Busy hour summaries required
2012 AIRCOM International Ltd
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Interfaces - Components
Each interface consists of the following components
Component Parser Description Interface specific parser used to parse the data from the vendor proprietary format to a standard .csv file An instance of the OPTIMA installation tool template covering the data model for a specific interface AIRCOMs standard KPIs, reports, modules and module combinations for a specific interface
OIT Template
Standard off the shelf mediation and database components used to deploy an interface. Except the parser all the programs are non-specific to an interface
2012 AIRCOM International Ltd
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LTE Success
OPTIMA already has commercially deployed LTE interfaces. Interoperability certification partnership with Huawei - Huawei eUTRAN interface certification already awarded. AIRCOM was chosen to assist a North American Tier 1 operator with their LTE vendor selection. Currently deploying OPTIMA interfaces for a North American Tier 1 operators LTE network covering the following interfaces:
LTE Interfaces
Ericsson eUTRAN Huawei eUTRAN Alcatel Lucent eUTRAN Ericsson MME Ericsson E-OC EBS-M Cisco S-GW Cisco P-GW Cisco PCRF HP IMS HSS
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MME
Ericsson Alcatel Lucent Samsung
PGW/SGW
Cisco NSN HP NSN
HSS
PCRF
Cisco OpenNet
IP transport
HSS
P-GW
eNB
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79 KPIs
KPI Classes Accessibility Retainability Availability Mobility Network Usage Integrity Subscribers KPI Areas Paging Performance Network Access RRC Conn Establish S1 Sig Establish ERAB Establish ERAB Modification CSSR RRC Call Drops VOIP Call Drops Total Call Drops Unavailability UL Congestion DL Congestion CPU Usage eNodeB Power Users count Total Throughput IP Latency HO (LTE <-> UTRAN) HO (LTE <-> GERAN) HO Inter Freq
82 Modules
Accessibility Modules allow detailed analysis to KPI Cell Raw Retainability P-GW Hourly and AvailabilityRAW counter level S-GW Daily
Mobility Network Usage Integrity Subscribers
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Module Groups
Aggregation Levels
Aggregation Periods
Weekly Monthly
In terms of licensing the AIRCOM OPTIMA solution can be divided into two distinct parts: client and interfaces The AIRCOM OPTIMA client is licensed based on the size of the network which is measured by the number of elements managed in the loaded interfaces Additionally, it is possible to buy Productivity Packs for the client side. These packs are licensed in the same way as the AIRCOM OPTIMA client.
The AIRCOM OPTIMA interfaces are licensed around the number and types of interfaces loading into the data warehouse
AIRCOM grants to the Customer a non-exclusive and non-transferable licence to use the Licensed Material in the Territory during the Licence Period for the internal business purposes of the Customer
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Mediation components
Interfaces
Element Count
Domain Mobile RAN (Cell) NE Type GERAN Cell UTRAN Cell CDMA Cell WiMAX CPE LTE Cells WiFi Access point Femto Cells IP Core NEs Routers/Switch Gateways Firewalls WAN Switches Servers IMS NE
Switch xDSL (DSLAM) Local exchange All transmission ( 70% GRAN , CDMA cells) If Transmission interfaces NA are requested.
Weight 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
100% 100% 100%
IP
4,083 420 0 0 0 0 0 6 23 0 0 0 1 0
0 0 0
70%
0 4,656
2012 AIRCOM International Ltd
Interface Sizing
Item Data Model Technological Complexity** Standard KPIs, Report and Modules Description AIRCOM defined Data Model Functional complexity, Multi-NE domain AIRCOM defined Standard pack of KPIs, Reports & Modules Data Parser Very Small < 5 raw tables* Low Small Up to 10 raw tables* Low Medium Up to 20 raw tables* Medium Large Up to 40 raw tables* High V Large 40+ raw tables* High
AIRCOM defined Standard pack of KPIs, Reports & Modules Single File format/version
AIRCOM AIRCOM defined defined Standard pack of KPIs, Standard pack Reports & Modules of KPIs, Reports & Modules Single File format/version Single file format /Up to 2 file versions
AIRCOM defined Standard pack of KPIs, Reports & Modules Single file format /Up to 2 file versions Not restricted.
AIRCOM defined Standard pack of KPIs, Reports & Modules Single file format /Up to 2 file versions Not restricted.
Parser
Loader
Summaries
Counters are non- Counters are Not restricted. cumulative and not non-cumulative arrayed and not arrayed 1 x Daily, Weekly & 1 x Daily, 1 x Daily, Weekly & Monthly for each Weekly & Monthly for each raw raw table*** Monthly for table*** each raw table*** 1 busy-hour definition 1 busy-hour definition
1 x Daily, Weekly & Monthly for each raw table*** 1 busy-hour definition
1 busy-hour definition
b) Functional complexity: -If the NE has multiple functionalities then the presentation/analysis is complex. e.g.: IPCORE interface like Multimedia core platform having functionality GGSN, SGSN, PDSN/FA,HA, ASN Gateway,Session Control Manager,ePDG, MME, SGW, PGW, Security Gateway
***Hourly summary tables will also be created where data is sub hourly e.g. 15minutes.
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