Professional Documents
Culture Documents
SIGN IN Ji 0001AA Ji* 0001AA Ji B0001AA JiB/C0001AA JMF JXF JD C,Tc,Eg Area B Area Area B,C (F) Area Area Area Office ID office id 78f,56h,34r TM Welcome Message
JB
SIGN OUT JO JO* JOA JOA/B Area Area Area A Area A,B
ENCODE & DECODE Encode Location (city & airport) DAN DAN paris DAN paris/fr
DAN paris/usar US CA DAN par*** DAN pari* DAN limassol DAN limassol/S DAN limassole/N DAN B/usfl AU BR Spelling off point assossiat B AR
( DAC )
( DNS )
spelling
Encode &Decode (country) ( DC ) DC Egypt global zone DC EG Encode &Decode (airline) 3digit DNA MS DNA 077 DNA Egypt AIR Encode &Decode (equipment) narrow or wide min &max DNE 777 Encode &Decode (hotels) DNH Hilton DNH HL DNH EH Encode &Decode (cars) DNC hertiz DNC ZE
Date &Time
DD Cai DD Lhr2000/Cai DD Lhr/Cai DD 20jul DD 20jul/15aug DD 20jul/20 DD 20jul/-20 DD 9aug/20/- 10 DK KP10 DK PK10 DK KM100 DK MK250 DK FC50 DK CF100
min & max stay
AIS
Amadeus Information System
GG AirAF
-direct access frequent flair-special meal
GG APT Cai GG PCAL Air GG Alliance GG Cou EG GG Cal 07Dec GG Htl SI GG Car ZE GG Car ZE NCE GG CodeW GGCodeM
AVILABILITY
An 20Dec Cai Lhr An Lhr An 20dec Cai Lhr /A ms An 20dec Cai Lhr/AMS,BA An20decCai Lhr/A-MS An 20decCaiLhr/b3 An 20decCaiLhr/Ams/B3
max 3
classes
Y An 20decCaiLhr/Ams/CV class v An 20decCaiLhr/Ams/Ky An20decCaiLhr/Ams/Cv,h class v,h flight no right click FD,FN,FC An20decCaiLhr/FDorFNorFC FD direct flight FN nonstop FN connection An20decCaiSsh * An20decCaiSsh*27/12 AF An20deccaicdg/Aaf*27dec AF An20deccaicdg/Aaf*27decFraCai/Ams
MS AF
(GGpca--
direct access An
1EK An 20decCaiDxb 1SQ An20decCaiSin EK,SV,AZ,SQ My=move yesterday , Mn= move next
An
Mnf =move next first screen, Mns=move next second screen Myf=move yesterday first screen, Mys=move yesterday second
Screen
AVILABILITY CHANGE
An 15janCaiLhr/Ams Ac 20jan Ac5 Ac-3 Ac/Aaf Ac/Kc C Ac/Cv V class Ac25jun/Aaf/Kc An20janLhrCai/Ams Ac24jan Ac*5jul Ac23jan*4feb Ac/ AcR Acr 2feb Ac*/Cm M class
class
SCHEDULE
Classes an entry direct access Sn20janCaiFra Ac sn Sc an schedule availability availability schedule TIME TABLE **
FC, FD, FN
flight
TA : Time table with arrival time TaCaiLhr/Ams143 TD : Time table with departure time TaCaiLhr/Ams1230
FLIGHT INFORMATION
Availability 1) Do Ba154/20Jan 2) An20janCaiLxr/Aba Availability 3) Right click 4) DO2 (2 =segment no) from PNR
(print) 5 Mandatory Elements 1) Phone 2) Received from 3) Itinerary 4) Name 5)Ticketing filed
NAME
1) Adult Nm1family name/first name title Nm1ABUAZIZA/HUSSEIN MR * Nm2family name/ first pax1/firstpax2 Nm2abuaziza/Hussein mr /mohamed mr Nm1family name/first name1family name/first name Nm1abuaziza/hussein mr 1 khamis/ahmed mr * Nm2family name/first name pax1/first name pax2 1fmily /first3 Nm2nagy/hussein mr /ziad mr1khamis/ahmed mr * Nm2family name/first1family/first2family/first1/first2
Nm2nagy/hussein mr/Mohamed mr2khamis/ahmed mr/mona ms
2) CHD
Nm1family name/first (chd) / Nm1hussein/Mohamed (chd) (ID DOB 07jul02 ) Nm2family/first1(chd/d o b)/first2(chd/d o b)
Nm1hussein/Mohamed (chd) (ID DOB 07Jul 02) Ziad(chd)(iddob 30nov04)
3)INF
Nm1family/first ( inf d o b ) Nm1hussein/ahmed (inf17may 06 ) Nm1family/first mr (inf family/first/d o b ) Nm1nagy/hussein mr (inf ahmed/ahmed/18jul07) 4) ( INS ) nm1family/first (ins)(ID DOB Nm1hussein/ahmed (ins)(Id dob 18nov07) Srinft-12manth occupying a seat /p3
PHONE
-F
-B - P
RECEIVED FROM
RF RF Nessreen RF N
TICKETING FIELD
Time limit Q Q Q8
ITINERRY 1)Short Sell SS1C12 SS=sell seat, 1=one seat, C=class , 2=flight line SS1YK3 (connection flight) SS=sell seat , 1=one seat , Y= class y for sector 1, K=class k for sector 2 , 3=flight line no ss enter class class connection segment 2 control enter SS1C2*Y12 class Y class C Unaccompanied minors SS1Y1/UM5 5 SS2K1/UM3,5 HK: KK-TK-KL HL:US-UU HX:NO-UC-HX 2)Long Sell availability direct segment SS AF 503 C 20JUL CAI CDG 1 SS AF 503 C 20JUL CAI CDG 1 /0735 1120 SS1C1/PE waiting list SI ARNK arnk SS1Y1/PK/Refrence passive segment SSKU542Y20JULCAIKWIPK1/Refrence SSKU542Y20JULCAIKWIPK1/1830 2115/Refrence open segment SO LH C FRA CAI (open date, open flight) SO YY C FRA CAI (open carrier, open date) SO LH C 25AUG CAI FRA (open flight) ER =End &Retrieve reference save
save
RL= IG=Ignore
RETREIVE PNR
RT 1)RT reference 2)RT/family name 3)RT/ FAMILY RT2 RT0 4)RT family family name RT A active 5)RT TKT /077- 1234567899 RTN RTA segment RTR remarks RTQ Q
MODIFICATION
) 3/*rtyu classes Class segment 2 Class segment 2,4 segment 2 Class,Date Class, Date SBY2/30SEP2 AP TKOK TKTL TKTL TL TKOK segment
2/1230 1430 SBY SBY2 SBY2,4 SB21JUL2 SB21JUL2/B3 SBY21JUL2/C29JUL3 SBY30SEP2 4/CAI 00202 35843682 5/OK 5/30MAY 5/TL10JUL RS4,2
CHANGE NAME
change name CHANGE NAME first name 1= PAX NO ) family name family name
change name req NAME UPDATE first name family name chd adlt adlt
inf
chd
inf
1)3/p1
pax
segment
1)3/p1 2)XE2
pax
segment -
DIVID
SPLIT 1)SP2 2)RF Hussein 3)EF End and file 4)RF Hussein 5)ER rt pax RT1 RT2 AXR
SEAT MAP
SEAT MAP seat map ST/W =window, ST/A=ail, ST/S =smoking area,ST/N=non
smoking
GG PCA
ST/W/P1/S3
1)Special Service Request(SSR) SRwchc segment SRwchc/p1 SRwchc/s3,5 segment 3,4 SRwchc/s2,3/p1 segment 2,3 SRmoml (HE MEAL) SRVGML SRspml-low sodium SRmaas-old pax SRoths ku-tkno 229-65453334 sr system user TL 2) Other Service Information : OSMS os ms pls try to cfrm OSTKNO os tk no 077-56767776 3) Remarks (RM-RC-RX-RIR-RII) RM RC Restricted rc RX
RIR nice trip RII print out 4)Optional Elements op1jul op1jul/check visa &call pax Q op1jul,2jul Q3 op1jul ,2jul1230 5)Billing Address
print out
Q3
AB//CY-Vodafon Egypt /NA-Mr Ahmed/A1-Helwan/CIcairo /CO-Egypt /ZP/P1 AB Raya 6)Milling Address AM/H//NA-MR Ahmed/A1-Garden city/CI-cairo/COEgypt/ZP-2356 7)Frequent Flayer ( FFA ) y frequent flayer GGPCA
1)FFDMS2)FFAMS 3)FFNIB
, AA, IB AA,IB *
THEN FFNIB-
card no,AA
agreement MS.IB
GROUP SS20y1 NG 20 Love Egypt An15julCaiSsh SS20T1/SG (sell group) SS20T1/PG (sell waiting grp) SR GRPF MS-TTDEG AP Cai 00202 7676678 RF TKTL ER RTN RTW itinerary NM1---/-----great pyramid
SR
* 3) ER
DM D/D D/I I/D I/I Domestic to Domestic Domestic to International International to Domestic International to International
AF
CDG LH
ORY
**
FARES
FQD CAI LHR FQD CAILHR/ABA FQD CAILHR/ABA,MS FQD CAILHR/A-BA FQD CAILHR/A-BA,MS
FQD CAILHR/AMS/KC C classes F,C,Y FQD CAILHR/AMS/CH class H FQDCAILHR/AMS/D20JUL FQD CAILHR/AMS/D20JUL*15AUG FQD CAILHR/AMS/D20JUL*3M
FQDCAILHR/AMS/D20JUL*15AUG/S
FQD CAILHR/AMS/R,-CH FQD CAILHR/AMS/R,-ZZ FQD CAILHR/AMS/R,-IN FQD CAILHR/AMS/R,-CH-IN FQD CAILHR/AMS/R,-IT HE FARE REQ or GG FQT DIS the FQL* document FQD CAILHR/S FQD CAILHR/ABA/IR BA FQD CAILHR/ABA/IO BA FQDCAILHR/ABA/IX FQDCAILHR/ABA/IH nuc M H
IT
Mixed class
FQD CAILHR/ABA/R,*NPE penalty FQDCAILHR/ABA/R,*NAP advanced purchase FQDCAILHR/ABA/R,*NAP-NPE AP PE NPE no penalty NAP no advanced purchase NMN NMX no maximum stay NRF FQD CAILHR/AMS/R,AT FQD CAICAI/ADL/VRW FQDCAILHR/ABA/R,NUC
BA BA
BA
no minimum stay
no refund
nuc
FQD CHANGES
FQDN FQDL FQDC/ABA MS FQDC/20FEB FQDC/R,-CH FQDR rom tocai FQC300EUR/EGP FQC 300*FR/*EG FQC 300*PAR/*CAI FRC3/USD NUC local currency BA ADLT CHD cai to rom
FQD CAILHR/AMS FQN3* FQN3*PE penalty FQN3*PE,AP penalty, advanced purchase FQNTAX/EG/XL FQNTAX/EG ACFQ FCAN FCSN FQXCAIORY/10/MS
FQP
FARE QUOTE PRICING FQPCAILHR FQPCAILHR/OMS FQN3 FQQ2 FQPCAILHR/OMS FQPCAICDGNCECDGCAI/OAF nce stop cdg stop FQPCAICDGNCE-CDGCAI/OAF NCE stop CDG FQPCAICDG-NCE-CDGCAI/OAF nce stop cdg stop CDG STOP AMS LHR FQPCAILHR---AMSCAI/OMS MS ATH FQPCAIFRA-MUC---ATHCAI/OMS MUC FRA -
FQPCAI/D10JUL/AEKDXB/D20JUL/AMSCAI class Y MS class V EK FQPCAI/D10JUL/AEK/CVDXB/D20JUL/AMS/CYCAI /OMS MS date- class- airline FQP FQPCAI/D1AUG/ALH/CCFRA/D30AUG/AMS/CCCAI FQPCAI/D1AUG/CC/ALHFRA/D30AUG/CC/AMSCAI class C MS class C LH FQPCAI/D1AUG/ALH/CCFRA/D30AUG/AMS/CCCAI/L LIST FQPCAILHR/M/OMS /A
nce
MS FQN1-2*
XK
FQPCAIFRACAI/OMS/R,*NPE FQPCAIFRACAI/OMS/R,27DEC06
FQPCAIFRACAI/OMS/RCH*IN,ET-XK
XK VUSA
FQPJFKMEMJFK/OUA/RVAC
EXAMPLES
FQPCAI/D10JUL/AAFCDG/D10JUL/AAFNCE- /D15JUL/AAFCDG/D15JUL/AAFCAI
FQPCAI/D10JUL/CC/AAFCDG/D10JUL/CC/AAFNCE-/D30JUL/CY/AAFCDG/D30JUL/CY/AAFCAI
FQPCAI/D10JUL/ALHFRA/D10JUL/ALHNCE-/D15JUL/AAFCDG/D15JUL/AAFCAI
FQPCAI/D10JUL.AOAATH/D10JUL/AOAFRA---MUC/D30JUL/ALHFRA/D30JUL/ALHCAI
FQPCAI/D20JUL/AQRDOH-/D25JUL/AQRDXB---AUH/D30JUL/AQRDOH-/D2AUG/AQRCAI
FQPCAI/D20JUL/AQRDOH-/D25JUL/AQRDXB---AUH/D30JUL/AQRDOH/D30JUL/AQRCAI
FQPCAI/D20JUL/AQRDOH-/D25JUL/AQRDXB/D30JUL/AQRDOH/D30JUL/AQRCAI
2) WITH PNR FXX BASIC ENTRY TO PRICE PNR segments fxx TQT FXP PRICE PNR AND STORE TST
FQQ2
FQQ1
FXT2 fxp ** FXT2/P1//4/P2 FXP/P1 ER FXP/P1,3 FXP/P1-4 FXP/S3,4 segment FXP/INF FXP/RZZ FXP/PAX adlt FXP/PAX/P2 adlt FXP/R-CH/P1 CHD FXP/RC25 seamen FXP/S4X transit non stop segment 4 FXP/S5S stop segment 5 FXP/RVAC/S3,4 VUSA FXP/R,ET-XK-EG XK,EG FXP/R,*NPE PENALTY FXP/L lowest price FXP/L-H3E3M fair basis classes FXB ** class SBH=should be H class H SBQ2 ER class Q
FXB
THE SYSTEM AUTOMATICALLY REBOOKS AN ITINERARY FOR YOU IN A CLASS THAT IS LOWER THAN THE CLASS IN THE BOOKED ITINERARY
FXA
ER classes FXU9
FXL
fxb-a-l segment 3 stop Segment 5 PNR
MANUAL PRICING Create mask mask TTC CHD ADLT TTC/P1 TTC/P1,4 TTC/P1-4 TTC/S3-5 TTC/PAX TTC/INF TTC/PAX/P1 TTC/INF/P1 TQT TQT/T1 TTE/T1 TTE/ALL end MANUAL &AUTO PRICIN fare calculation ** TTC TTC chd adlt
manual
inf adlt
FORM OF PAYMENT
234856768/0609 FP **
DE CC VI 23458668/0609/EGP3200/MS FP CC VI 2345678/0609/N7961 approval FP CASH+CC VI 2345678/0609/EGP2000 FP INF CASH FP PAX CASH ENDORESMENT FE ----------(FREE TXT) FE PAX EGYPTIAN NATIONALITY FE CHD D O B 20 JUL 03
ADLT
COMM
FM03 FM08
VALIDITY CARRIER
FV MS
TOUR CODE FT* TOUR CODE FT IT 7 MS 1 tour code 7 NET REMIT Step1 FT NR MSZ00020 Step2 FP NR +CASH/EGP 2000 OR FP NR +CC VI 23456787/0608/EGP2000 (total) net remit inf or adlt FP INF or PAX NR+CASH/EGP500 FP CASH;FM3;FVMS;FEPAX Egyptian nat ;FT*CAI0001
TTP TTP/P1 TTP/P1-3 TTP/P1,3 TTP/ET TTP/PT TTP/PT/P1-2 TTP/ET/T1 TTP/ET/S3-5 TTP/ET/PAX TTP/ET/INF TTP/O TTP/O/ET/P1 TTP/IEP TTP/ET/V*MS TTP/TKT/ET/P TTP/ET/ITR-EMLITR-EML FHM 065-374829372
fv
electronic paper paper electronic segment adlt pax inf expired expired print agreement OK TO TKT copy manual
Print out
print IEP itinerary extended print ssr IED IEP/P1,3 IEP/S3 IEPJ IEP EMAIL IEP-EML IEP-EMLA print segment IBD segment
print APE-
**
INVOICE INVOICE
INVD INV INV-EML INV-EMLA INVJ INV/P1 INV /PAX INV/INF
AP
adlt
VOID
electronic tkt TWD TWD/L5 TWD/TKT 077-0000000000 TRDCL/L2 1)TWD/L5 - 2)TWX 1) TWD 2) TWX 1)TWD/TKT 077-0000000000 fa FA void
void
2) TWX TJQ/SOF
TWX/N void
void
report void
Sales Report
TJQ/SOF/D-2MAY TJP
COPY OF TICKET
ITR/L3 TTR/L7
charg form
FB ) agent copon
copy copy
Ziaad_hu
QUEUES
Q Q Q Q Q Q Q Q Q30
COPY PNR.
EXTRA SEAT
1. CREATE TWO NAME FIELDS IN NM2FROST/TOM MR(IDEXST)/EXST ONE TRANSACTION - INCLUDE THE PAX ID (IDEXST) IN THE FIRST NM FIELD FOR THE PASSENGER, AND ENTER 'EXST' AS THE FIRST NAME IN THE SECOND NM FIELD FOR THE EXTRA SEAT. 2. CREATE AN SSR FOR THE EXTRA COMFORT/P1 SEAT BY ASSOCIATING THE EXST TO THE PASSENGER 3. CREATE ONE TST FOR THE PASSENGER AND THE EXST FXP SR EXST-PERSONAL
4. ADD THE APPROPRIATE TTI/B YM3M EX TICKET DESIGNATOR 'EX' FOR EXTRA SEAT TO THE FARE BASIS OF THE TST 5. UPDATE THE BASE FARE TTK/FEUR350.00 BY ADDING THE EXTRA SEAT SURCHARGE TO THE BASE FARE AMOUNT. 6. INCLUDE THE COST OF THE TTI/CFRA LH LON Q150.00 EXST SEAT AS A Q SURCHARGE 200.00NUC350.00END IN THE FARE CALCULATION LINE ROE1.015056 OF THE TST EXTRA SEAT EN 3MAY06 0847Z
NOTE: IF AN IDEXST IS PRESENT IN THE NAME ELEMENT AT TIME OF TICKET ISSUANCE, THE PRESENCE OF THE Q SURCHARGE IN THE FARE CALCULATION OF THE TST IS MANDATORY. FOR MORE INFORMATION ABOUT Q SURCHARGES, ENTER: HE Q SURCHARGE TO DO THIS ENTER
TTP
GG APT CAI CHECK GG COU EG GG P CAL AIR FQX CAI JED / 1 / MS ITRD / L 9 TRF 077- 0000000000 TRFU/CP 100 A TRFP FQB SR WCHR SR WCHR / P1 / S1 SR MOML HE MEAL SP1 EF RT ET SM2 FRM / S 2-3 DK MK 100 FT*TOUR CODE
FXX/R,DO-OBD KU 742 M 08APR 7 DMMKWI HK1 1225 1325 08APR KU 411 M 08APR 7 KWIMNL HK1 2350 1625 09APR 12H 1H 2H FXX/R,BK-H H
FXX/R,DO-OBD,BK-H
SRDOCS -QR -HK1 -P -EGY -000 -EGY -30JUN73 -M -14APR09 -NAME-NAME -H /P1 /S3
S3
E-Ticket Reissue Tax code for some of the airlines: air code KU RF AA AI BA BD BG CX CZ DL EK ET EY GF REISSUE at AA OFFICE + 10 KWD service Fee VMPD + REVALIDATION or REISSUE IF ANY FARE DEFERANCE XP KWD service fee if its no show Reissue with No ADC if there is no date change fee - ref Ms. Rajaa for more information OB VMPD for change charges + Reissue with No ADC *Do not revalidate/or collect the fare difference if any OB Remark: Collect only the no show charge as VMPD OA XP tax code to used even in case of No Show, change + no show to be collected In case of partly used tickets if the rule applies then can bere issued. OA for changes / OB tax for no show - collect both in case of no show and changes XP VMPD + REVALIDATION or REISSUE IF ANY FARE DEFERANCE OA DU
J9 KL KQ LH ME ( as per Kuwait market ) REISSUE FEE TO BE PAID AT ME OFFICE IN CASH AND REISSUE CAN BE DONE AT ME OFFICE OR AGENCY OFFICE, IF NO REISSUE FEE APPLIES OR ONLY FARE DEFERENCE EXIST THEN REISSUE HAVE TO BE DONE AT AGENCY OFFICE MH XP (if No show charge is also collected then update in Endorsement box : NO SHOW CHARGE COLLECTED IN XP TAX) MJ XP ** DATE CHANGES ALLOWED WITH A PENALTY EACH SEGMENT 5.000 KWD AND SAME IS COLLECTED AS XP ** PARTLY FLOWN TICKETS ARE NOT ALLOWED FOR DATE CHANGE BY THE AGENT, IT HAS TO BE DONE IN MIHIN LANKA LOCAL OFFICE ***MJ TICKETS ONCE NO SHOW NON REFUNDABLE AND CANNOT BE REBOOK OR REISSUE TO TRAVEL MS CP OS REVALIDATE /DU for No show or date change penalty PK BC QR XP RB Add to total fare RJ XP
SA ADD ON THE BASE FARE AND MENTION ON THE FARE CALCULATION SQ OA date change/OB for Rerouting/ OC for NO show SV OB / Incase of no show ticket to be reissued at SV office TK CP (use the same tax code even for No show) TU ADD ON THE BASE FARE UA ADD ON THE BASE FARE AND MENTION ON THE FARE UL XP WY XP (tax code to used even in case of No Show, change + no show to be collected In case of partly used tickets if there is a validity of the fare then can be reissued 9W OA