39 min listen
Charity Majors, co-founder at Honeycomb
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Charity Majors, co-founder at Honeycomb
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
ratings:
Length:
30 minutes
Released:
Jun 29, 2017
Format:
Podcast episode
Description
In this chat with Intercom software engineer Ingrid Epure, Honeycomb co-founder and veteran infrastructure engineer Charity Majors explains when your startup actually needs a dedicated ops team, why engineers need to get comfortable with failure, the role cross-pollination plays in a healthy engineering culture, and much more.
Released:
Jun 29, 2017
Format:
Podcast episode
Titles in the series (100)
Bob Moesta, President At The Re-Wired Group by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom