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Change? Not Me!
Change? Not Me!
Change? Not Me!
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Change? Not Me!

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Are you in a rut?
Are you existing rather than living?
Do you want to make changes for the better?
Then this is the book for you.
Chapters in the book are:
Resisting change
Stuck in a rut?
Where do you want to go?
How to overcome negative tapes
Overcoming your past
Adapting to change
Implementing change
Changes at work
Changes at home
Turning things around

LanguageEnglish
Release dateMar 19, 2019
ISBN9780648443797
Change? Not Me!
Author

Roberta Cava

Roberta Cava is the author of 30 books. Two of them are international best-sellers. Her Dealing with Difficult People book was published in 1990 (23 publishers in 17 languages). She was born in Canada but now lives on the Gold Coast of Queensland, Australia.

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    Book preview

    Change? Not Me! - Roberta Cava

    Copyright 2019 by Roberta Cava

    Change? Not Me!

    Dealing with Resistance to Change

    Roberta Cava

    Published by Cava Consulting

    info@dealingwithdifficultpeople.info

    www.dealingwithdifficultpeople.info

    Smashwords Edition

    Discover other titles by Roberta Cava at Smashwords.com.

    This eBook is licensed for your personal enjoyment only. This eBook may not be re-sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each recipient. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then please return to Smashwords.com and purchase your own copy. Thank you for respecting the hard work of this author.

    ISBN 978-0-6484437-9-7

    Are you in a rut?

    Are you existing rather than living?

    Do you want to make changes for the better?

    Then this is the book for you!

    Learn how to adapt to change; implement change; and overcome resistance to change in both your business and personal live.

    Roberta Cava is the owner of Cava Consulting in Australia. She is the author of 38 books and will be writing more. 32 are non-fiction and 6 are fiction. Her book Dealing with Difficult People has been an international best-seller since 1990 with 24 publishers and in 17 languages.

    BOOKS BY ROBERTA CAVA

    Non-Fiction

    Dealing with Difficult People (23 publishers – in 17 languages)

    Dealing with Difficult Situations – at Work and at Home

    Dealing with Difficult Spouses and Children

    Dealing with Difficult Relatives and In-Laws

    Dealing with Domestic Violence and Child Abuse

    Dealing with School Bullying

    Dealing with Workplace Bullying

    Retirement Village Bullies

    Keeping Our Children Safe

    Just say no

    What am I going to do with the rest of my life?

    Interpersonal Communication at Work

    Change? Not me!

    Customer Service

    Team Building

    Before tying the knot – Questions couples Must ask each other Before they marry!

    How Women can advance in business

    Survival Skills for Supervisors and Managers

    Human Resources at its Best!

    Human Resources Policies and Procedures - Australia

    Employee Handbook

    Easy Come – Hard to go – The Art of Hiring, Disciplining and Firing Employees

    Time and Stress – Today’s silent killers

    Take Command of your Future – Make things Happen

    Belly Laughs for All! – Volumes 1 to 6

    Wisdom of the World! The happy, sad and wise things in life!

    Fiction

    That Something Special

    Something Missing

    Life Gets Complicated

    Life Goes On

    Life Gets Better

    ACKNOWLEDGEMENT

    My thanks to my long-departed father Bob Hastie who taught me how to be pro-active instead of reactive and to understand that if I didn’t try – that I wouldn’t fail, but I wouldn’t win either.

    DEDICATION

    Dedicated to the participants who have attended my many Change Management seminars and have shared their experiences.

    CHANGE? NOT ME!

    Dealing with Resistance to Change

    Table of Contents

    Chapter 1 – Adapting to Change

    How to deal with change

    Take command of your future – make things happen

    Positive/Negative thinking

    Positive thinking requires 3 pre-requisites

    Are you a positive or negative thinker?

    Visualization

    Ways to deal with negative feelings

    Rehearsals

    Support Groups

    Chapter 2 – Resisting Change

    The change process

    Introducing change

    Meeting objections head-on

    Handling resistance

    Planning

    Planning factors

    Brainstorming

    Examples of brainstorming

    Making change happen

    Sample forms

    What do you want to change?

    Chapter 3 – Changes at Work

    Supervisors from hell

    Disciplines staff in front of workmates or clients

    Harasses staff

    Have temper tantrums

    Are moody

    Label their staff’s behaviour

    Don’t value or respect others’ opinions

    Don’t give recognition for a job well done

    Don’t back up their staff when dealing

    with customer complaints

    Don’t provide an adequate up-to-date job description with Key Performance Indicators

    Hire the wrong staff

    Don’t provide the necessary training

    Conduct performance appraisals on staff without

    a proper job description

    Use the same leadership style on all staff.

    Have one set of company rules for staff – another for themselves

    Don’t provide policies and procedures or employee manuals

    Have a poor work ethic

    Do nothing to improve the employee’s interest in their jobs

    Are not available when staff need their help

    Won’t listen to staff’s suggestions about better ways to complete tasks

    Have a negative That will never work attitude

    Are perfectionists

    Are workaholics

    They’re supervising former peers

    Upper management have not given supervisors full responsibility to perform their duties

    Use an authoritative management style

    Supervisor ignores the issue when staff member’s behaviour requires correction

    Don’t step in to resolve personality conflicts between staff

    Show favouritism towards pet employees

    Poor role models

    Don’t know how to manage their time

    Allow nepotism

    Don’t keep promises

    Too immature for supervisory role

    Bring personal problems into the workplace

    Promoted too soon

    Chapter 4 – Developing a good team

    Team changes

    Planning for team changes

    Overcoming cultural or personality differences

    Theory X and Theory Y

    Theory X and Theory Y Assumptions

    How to stifle innovation

    How to encourage innovative ideas

    The learning process

    Sensory language – visual, auditory and kinaesthetic

    Learner’s ability to retain information studied

    Teaching adults new things

    Characteristics of adult learners

    Team changes

    Planning for team changes

    Qualities of a good team member

    The effective group

    Problem team members

    Chapter 5 – Changing your job or your career

    What kind of job do you like?

    Use of abilities and Creativity

    Help yourself to a mid-life career change

    Making a mid-life career change

    Obstacles holding you back from making a career change

    Energy Levels

    Have low energy level?

    Detecting Type A energy

    What to do about Type A energy

    Detecting Type B energy

    What to do about Type B energy

    What kind of person are you?

    Personality types

    Strengths and weaknesses

    How to work with other personality types

    How these personalities react to change

    What could you change in your approach to these individuals that would improve the situation?

    Introvert/extrovert personality types

    Chapter 6 - Where do you want to go?

    Dreams can become a reality with goal setting

    Positive / negative goals

    Goal clarity

    Life inventory

    Using your potential

    Criteria necessary for successful goal setting

    Why is planning necessary?

    Lifetime and career goals

    Sample good and bad goals

    Guidelines for setting personal goals

    Chapter 7 – Changes at Home

    I have too much to do

    Obtaining help at home

    Family conferences

    Introducing business to home management

    How to organize yourself for work

    In the middle

    Well behaved children

    Chapter 8 – Stuck in a rut

    Are you stuck?

    Darren

    Marcia

    Marilyn

    Phil

    Jake

    Margaret

    Grace and Jim

    Susan and Bob

    Sally and Fred

    Agnes and Dennis

    How well do you like yourself and your lifestyle?

    What’s holding you back?

    Handling criticism and disapproval

    Indecisiveness

    Dependency

    Won’t forgive others

    Inflexibility

    Can’t say No to others’ requests

    Fear of success

    Setting expectations

    Do you do any of the following?

    Chapter 9 – How to overcome Negative Tapes

    How do we get negative tapes?

    Harmful negative labelling

    How to remove negative tapes

    Constructive criticism

    Rate your self-esteem level

    How to improve your self-esteem level

    Chapter 10 – Overcoming your past

    Dysfunctional homes

    Child abuse

    How to keep the cycle from repeating itself

    Wife battering

    How to stop wife battering and child abuse

    Adult rape victims

    Are you still blaming others?

    Chapter 11 – Turning things around

    Using your abilities

    Risk Taking

    How can I improve my risk-taking?

    How you appear to others

    Your appearance

    Your ability to communicate

    Non-verbal communication

    Enthusiasm

    Success

    Conclusion

    Bibliography

    INTRODUCTION

    Companies are merging, downsizing and investing in technology to meet ever-changing demands. Consequently, corporations are seeking employees who are competent in working with others – who are flexible and open to change.

    One of the main things people do when they want to implement a change, is to dive right in and simply do it. Unfortunately, most end up running into resistance from those who are affected (or who perceive they may be affected) by the change.

    Implementing change can be a difficult process if you have a new idea and want others to use it. Objections may be received from per groups, other supervisors or your own staff.

    When implementing a change that you feel may meet with resistance (and even those you don’t) planning ahead will eliminate problems.

    Most people resist change. It’s easier and safer to do things the old way. In these hard, economic times, an employee who resists or fights change, takes the chance that they’ll be let go or replaced.

    CHAPTER ONE

    ADAPTING TO CHANGE

    Unless you keep up with technology and not only accept change but be the initiator of change occasionally, you’ll simply be left behind. Therefore, it’s important that you identify the changes you’re resisting:

    In this tight economy, often four people are doing the work that five people used to do, therefore if there’s anything that can streamline what you do, then suggest it to your supervisor or manager. Don’t just give him or her your idea. You must sell the idea. This is where planning comes in. For example: You’ve found a faster, better way to process client’s orders. Before explaining the new system to others, you need to prepare.

    How to deal with change:

    1. Write down the way it used to be (be specific).

    ______________________________________________________________________________

    2. Identify advantages and disadvantages of doing it the old way.

    Advantages:

    ______________________________________________________________________________

    Disadvantages:

    ______________________________________________________________________________

    3. Write down the new way (be specific).

    ______________________________________________________________________________

    4. Identify advantages and disadvantages of doing it the new way.

    Advantages:

    ______________________________________________________________________________

    Disadvantages:

    ______________________________________________________________________________

    5. How could you make it easier for you to accept the new way?

    ______________________________________________________________________________

    6. Are there any other changes you’d like to recommend to your supervisor that might cut even more corners?

    ______________________________________________________________________________

    Take Command of your future – Make things happen!

    Don’t blame others for your self-esteem level and expect external things to change your life. Make things happen yourself. If it’s to be – it’s up to me!

    1. Don’t wait for big brother or your employer to see your talents. (You may be overlooked). Make sure they know where you want to go, and how you intend to help yourself get there (through education and training).

    2. Obtain career counselling if you find yourself in the wrong job for you. Become a positive vs negative thinker. This may involve eliminating some of your friends. Cultivate others who are positive thinkers as friends (it rubs off).

    3. Learn how to visualize (not fantasize), and how to identify obstacles that may be in your way. Determine how you will go over, under, around, or through obstacles. Don’t quit when you run into resistance - persevere.

    4. Eliminate anything about your appearance or health that you feel affects your self-esteem level. This could be bad teeth, skin problems, over-weight, smoking, excessive drinking or eating. No one can do anything about these problems but you. You never have a second chance to make a first impression - so make it a good one! If you allow these negatives to continue, you may be hiding behind your problem, using it to explain why you’re failing i.e.: It must be because I’m fat that people don’t like me.

    5. Energy level can be increased by obtaining a position you like and doing things you want to do. Make sure you’re using your full abilities. If you need training - get it.

    6. Take the word failure out of your vocabulary. Think of it instead as a learning experience. The more things you try, the larger your memory bank is of things you do well. Your success rate will rise accordingly. You MUST give your best effort to make this process work. Don’t be a quitter or give second-best effort.

    7. Don’t should on yourself, or say, if only, or start every second sentence with the word but (and give reasons why something won’t work). Instead, concentrate on the positives. People often get tired, not because they do too much, but because they do too little (of the things they want to do.) Get your motor running!

    8. Don’t automatically accept negative strokes from others. Whenever you feel a negative feeling, stop to analyse whether you’re reacting correctly, or over-reacting and giving others control over your life. Success of any kind - be it related to money, health, happiness, family, good friends, recognition, etc. is always preceded by hard work. Be willing to work hard to obtain what you want. Don’t expect external forces to give it to you.

    9. If all else fails, explain how difficult it is to be around negative-thinking people (use feedback). Marge, do you realize that you reject most new ideas and work hard to find reasons why things won’t work? Put yourself in my shoes, how would you like it if every idea you suggested was shot down by someone?

    10. Set goals or steps that must be taken to implement the new way.

    11. Follow-through to make sure others don’t slip back and do it the old way.

    Positive/Negative Thinkers

    Often our most difficult resistance involves others who are negative thinkers. That will never work, is their normal response to anything new.

    1. First get your facts straight so you can defend your way of doing things.

    2. Have others explain why they think your method won’t work.

    3. Anticipate their resistance – have answers ready for that resistance.

    4. Ask them to concentrate on why your method will work.

    5. Emphasize areas you agree on and discuss those you don’t.

    6. Have them identify the method they think will work better.

    7. Be open to new ideas – they might work!

    8. Try not to give ultimatums.

    Positive thinking requires three pre-requisites:

    * Imagination

    * The ability to visualize, and

    * The belief that they can do it!

    We use visualization when we look in a drawer for a potato peeler, or into a closet for a particular outfit. We see in our mind’s eye what it looks like, the shape, the colour and the size. But how does visualization differ from fantasizing? How do these two differ?

    Positive Thinking - I will succeed because...

    Negative Thinking - I will fail because...

    Those who fantasize usually aren’t in touch with reality. These are the people who really expect to win a lottery when their chances of doing so are so slim that they would be better to bank the money spent on tickets and allowing it to earn interest or invest it. Those who fantasize often try to reach unreachable goals and make a stab at reaching those goals but stop as soon as they run into resistance. These are often negative thinkers (or become so because they don’t succeed at obtaining their fantasies.

    The positive thinker who uses visualization, sees themselves reaching their goal, but also clearly identify obstructions they may face along the way. Instead of quitting when they hit those barricades, they identify how they can go under, over, around or through the obstacle. Then they identify the next obstacle, overcome it, and keep on until they reach their goal. This is done before their project or goal is underway. If too many obstacles appear, the goal can be dropped without wasting real effort. However, they must watch that they don’t cop out and give up to soon.

    Positive Thinking

    Attitudes

    Understanding

    Anticipation

    Expectations

    Confidence

    Patience

    Humility

    Belief

    Behaviour

    Enthusiastic

    Decisive

    Courageous

    Optimistic

    Cheerful

    Considerate

    Friendly

    Courteous

    Warm/Sincere

    Relaxed

    Results

    Success/Security

    Recognition

    High Energy

    Achievement

    Happiness/Love

    Growth

    Adventure

    Good Health

    Friendship

    Inner Peace

    Negative thinking

    Attitudes

    Envy

    Greed

    Anger

    Conceit

    Cynicism

    Self-Pity

    Suspicion

    Indecision

    Criticism

    Inferiority

    Behaviour

    Lethargic

    Indecisive

    Timid

    Pessimistic

    Grumpy

    Inconsiderate

    Unfriendly

    Rude

    Weak/Insincere

    Irritable

    Weak

    Results

    Worry/Tension

    Despondency

    Frustration

    Job Weariness

    Unhappiness

    Failure

    Poverty/Sickness

    Loneliness

    Fatigue

    Dissatisfaction

    Boredom

    Now it’s time to list all the:

    Positive-thinking people you associate with on a regular basis

    Negative-thinking people you associate with on a regular basis.

    Percentage of time (in a week) spent with each person.

    Are you spending more time with positive or negative-thinking people?

    I’ve learned to weed out some of my negative-thinking friends and encourage you to do the same. This includes relatives that can ruin your day. You can’t eliminate them entirely of course, but you can limit your time with them.

    Are you a Positive or Negative Thinker?

    To determine how positive you are, answer these 15 questions as honestly as possible. To score yourself, use

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