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    Vision, Clarity, Support: A Leadership Crash Course on the 3 Pillars of Success
    Vision, Clarity, Support: A Leadership Crash Course on the 3 Pillars of Success
    Vision, Clarity, Support: A Leadership Crash Course on the 3 Pillars of Success
    Ebook67 pages2 hours

    Vision, Clarity, Support: A Leadership Crash Course on the 3 Pillars of Success

    By Lorenzo Flores

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    About this ebook

    From the podcast to the page, Lorenzo Flores—co-creator and co-host of the instant success Hacking Your Leadership—finally shares the philosophy that's made him an authority in retail leadership and management. 

    Vision, Clarity, Support: A Leadership Crash Course on the Three Pillars of Success meets all leaders where they stand today and propels them to the next level using the skills and resources that are already within their grasp.

    A quick reference ready to be implemented immediately, you'll learn how to:

    • Connect people. 
    • Celebrate the journey. 
    • Be on the same page. 
    • Build confidence. 
    • Create a team that's empowered and respected.

    In return, you'll see your work environment transform and begin emanating the credibility, productivity, and on-going success you've always envisioned. 

    No corporate talk or memorizing acronyms, just real-life examples and thoughts from someone with twenty years of experience who has been through it all, made mistakes, learned lessons, found success, and wants to share their journey to help others. 

    This is the book for leaders, by a leader.

    LanguageEnglish
    PublisherMangrove Publishing
    Release dateApr 30, 2018
    ISBN9781386721444
    Vision, Clarity, Support: A Leadership Crash Course on the 3 Pillars of Success

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      Book preview

      Vision, Clarity, Support - Lorenzo Flores

      Copyright © 2018 Lorenzo Flores

      All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law.

      Mangrove Publishing

      Publisher’s Note: This is a work of nonfiction. However, some names, places, and incidents have been changed to protect the privacy of individuals. Although the author and publisher have made every effort to ensure that the information in this book was correct at press time, the author and publisher do not assume and hereby disclaim any liability to any party for any loss, damage, or disruption caused by errors or omissions, whether such errors or omissions result from negligence, accident, or any other cause.

      Vision, Clarity, Support:

      A Leadership Crash Course on

      the 3 Pillars of Success

      Lorenzo Flores

      Foreword

      It is often said that a career in retail finds you and not the other way around. I started my retail journey 30 years ago thinking it would be a short-lived step to something else. As a part-time store employee I quickly realized that I loved the day-to-day interaction with employees and customers, and I could not imagine myself doing anything else. Today I absolutely believe one of the very best experiences for teaching someone to be a great leader is running a store. I learned more about leadership in my 10+ years as Store Leader than in any other role. The role of a Store Leader provides the unique vantage point of seeing the interdependencies of all functional areas of the business—merchandising, marketing, supply chain, finance, etc.— come together to, ultimately, create both the employee and customer experience. In other words, the Store Leader role drives systemic thinking. Finally, Store Leaders understand that leadership is about working in the grey. Leadership is not linear and there is not a perfect one-size-fits-all solution to every problem. In any given day a Store Leader is presented with situations and problems that cannot be planned for in advance. They use the values system of the organization as a set of guiding principles in problem solving versus following a set of policies and procedures.

      Over my career I have learned there are three core competencies that distinguish good leaders from great leaders. First, great leaders hire great people and build high performance teams. And in order to build high performance teams you must first build trusting relationships, have the ability to communicate the why for everything the team sets out to do and provide clarity around goals and objectives. Second, great leaders provide their teams a high level of psychological safety. This means creating an environment where people feel comfortable taking risks, making mistakes, sharing concerns openly and bringing their best selves to work. Finally, great leaders are great storytellers. Storytellers provide context and real life examples that deeply connect, engage and inspire the team.

      I met Lorenzo 15 years ago when I was the Store Leader at the Best Buy store in Westminster, California. I quickly realized Lorenzo embodies all three of these core competencies. Lorenzo understands that leadership is about the ability to influence and inspire others and not about a title. While I did not know what specific leadership role he would have on my team, what I did know was that he was someone I absolutely needed to help lead the change in the endeavor ahead of us.

      Many leadership books teach through theory and process instead of context grounded in real life experiences. I am grateful Lorenzo is choosing to share his leadership philosophy with us through the lens of his real life leadership journey. And, yes, Lorenzo is a great storyteller! What makes this book compelling is that he is sharing all of his learnings from the vantage point of the Store Leader role. People who know me well often

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