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Virtual Meetings: Set them up. Lead them well. Reach your goals.
Virtual Meetings: Set them up. Lead them well. Reach your goals.
Virtual Meetings: Set them up. Lead them well. Reach your goals.
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Virtual Meetings: Set them up. Lead them well. Reach your goals.

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About this ebook

What is the difference between a physical meeting and a virtual? What is the same? What advice can you benefit from that will make your virtual meetings better?

Organisations with offices spread across locations and even time zones, will use virtual meetings as a natural part of their communication and leadership. This guide is for the busy manager who quickly wants to get concrete tips. It will give you:

Useful advice regardless of the type of meeting
Practical tips regardless of virtual technology
Concrete tips (and warnings) for each technical solution

This is the second book that Communication expert Antoni Lacinai has written together with Meeting evangelist Mike Darmell.
LanguageEnglish
Release dateFeb 28, 2017
ISBN9789175696393
Virtual Meetings: Set them up. Lead them well. Reach your goals.
Author

Antoni Lacinai

Antoni Lacinai är en av Sveriges mest populära föreläsare och kommunikationsexperter. Han skriver krönikor i olika ledarskapsmagasin och blir intervjuad om kommunikation på bland annat SVT och TV4. Han har skrivit och medförfattat 14 böcker om kommunikation, mål, och möten. I mer än 25 år har han letat efter nycklar och insikter i hur vi människor kommunicerar. Denna bok är ett koncentrat av hans upptäckter.

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    Book preview

    Virtual Meetings - Antoni Lacinai

    Table of Contents

    Virtual meetings… so what?

    Who are the we?

    What do we mean by…?

    Video meetings

    Phone meetings

    Webcast

    Webinar

    Shared desktop

    Synchronous communication

    Asynchronous communication

    What are the experts’ views?

    Pros and cons of virtual meetings

    When to meet virtually and when to meet physically

    General advice on meetings

    Make time for planning

    Decide the purpose and the goal of the meeting

    Purpose

    Goal

    Plan your milestones

    Prepare the right methods… to suit the meeting

    Be on time

    See and smile

    Agree on your meeting rules

    In longer meetings: have some breaks and energisers in the plan

    Create participation and interaction

    Give information asynchronously. Treat information synchronously.

    Finish on time

    Summarize and reflect

    Do what you agreed to do

    General advice regardless of virtual technology

    Send a gentle reminder

    Cultivate the relation and not just the question at hand

    Maintain full focus in the virtual meeting

    To multitask or not to multitask? That is the question...

    What are we doing during a phone meeting?

    Be on time… right on time!

    Keep time zones in mind

    Sit in different locations

    Don’t have any disturbances around you

    Learn the technology well

    Get good stuff – for everyone

    Make game rules including the use of technology

    Don’t get too attached to one technology

    Keep track of who is speaking – and who isn’t

    Keep it short

    Utilise asynchronous communication

    Meeting tips for different types of virtual technology

    Tips for the phone meeting

    Tips for the video meeting

    Tips for the web meeting (webinar)

    Tips for email

    Questions regarding voicemail and SMS

    Adapted methods for virtual meetings

    Brainwriting

    The decision meeting

    Shared goal/purpose/vision etc

    Our final thoughts

    A special thank-you

    More books by us

    Virtual meetings… so what?

    Ericsson asked…

    Telia asked…

    Volvo asked

    "We know you can help us get better

    at leading meetings. But what advice

    can you give on virtual communication?

    Virtual leadership? Virtual meetings?"

    We squirmed a bit and gave a few quick tips, explaining that 80% are the same. But the other 20%… well, we didn’t really have much to say about that. Because the truth is that we are not too fond of virtual meetings!

    Maybe we shouldn’t say that – especially to you, who just bought this book. Not to you, who might well think virtual meetings are the best invention since sliced bread.

    We have a preference for physical (meatspace) meetings and believe in their power to drive people and organisations forward, but we realise they aren’t always practical, economical or good for the environment; road, rail or air, you spend time and money, and leave a carbon footprint. Of course, many of us would like to scrap meetings altogether, but it’s undeniable: interaction with colleagues (clients, suppliers, ‘partners’ in general) is important – wherever they are. Virtual meetings are an opportunity to communicate, discuss, strategise and build rapport – whatever the distances, however scattered the participants. Companies and organisations with ‘global reach’ spread across multiple locations and time zones use virtual meetings, remote teamwork, cloud-based collaboration spaces… all challenges to people – like you, probably – who place a high value on good communication between individuals, across silos and within groups.

    With so many of our clients asking the same question, we accepted that it is time to delve deep into virtual meetings. We have interviewed wise, knowledgeable, experienced people; we’ve read their books and others’, and trawled the Internet; we’ve asked ourselves and drawn on our own experience –as employees of big companies and as independent consultants. As consultants,

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