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    Designing A System That Works
    Designing A System That Works
    Designing A System That Works
    Ebook71 pages40 minutes

    Designing A System That Works

    By Mary Nestle-Hallgren

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    About this ebook

    Mary Nestle-Hallgren MBA, MCC is author, coach, and Entrepreneur with 30 plus years experience as business coach and developer of the field of Emotionology. She devoted many years synthesizing (NLP) Neuro-Linguistic Programming along with other modalities into a reliable method for developing emotional intelligence and creating culture change in business systems. Hallgren begins with a description of the worst model she calls the X System of how some organizations work.
    In 1994 she first presented this X System model in its original form to the Justice Department in Denver, CO. as the Positive vs. Negative Systems. Many revisions later, she settled on one way of describing two opposite ends of a continuum of possible organizational design and how to move between the two. She re-defines culture as the smell of the organization.
    Starting with the most extreme authoritarian form of business or government system, she then gives a counter example – a vision of the best of possible worlds to move towards. The X System could be equated to darkness. Vision is light. We need a vision of that ultimate goal of what a total positive system could become. This same X system dynamic can be seen operating in any group be it families or a large organization.
    Breaking an organization down to its elemental parts and how these parts operate together presents a unique picture. The elements are interactions between management, employees and relationships. The smallest element of any organization is the thinking of each individual and how that thinking fits with the whole larger mind of the organization. If there is a problem in any system, it is because there is some missing attraction, cooperation, or block to integration. How smooth operation, has to do with the underlying thinking of the individuals and how the parts come together as a whole. Each individual has to have the willingness to cooperate for some mutually beneficial outcome for there to be success. Any deficiency limits integration.

    Emotionology is a study of thinking and the kind of thinking that creates wholeness. If each person is feeling whole and valued, the organization will run simply and easily.

    In this study of organizations we can see that some organizations operate in continuous instability while others pull together through some kind of attraction. The book is a study of the X thinking in the X System that creates a difference between the two models.

    How an organization thinks is a feedback loop.

    Obviously all individuals including management behave as a result of the way they think. How people in the system think and what they believe affects the whole organization.

    The way the whole system operates in return reverberates back to affect thinking and emotions, behavior, beliefs, and values of its people. Although this feedback loop mostly begins and ends with leadership, the evaluation of systems here relates to thinking on all levels or the mind-set of everyone in the system. And, although change begins and ends with individual thoughts, the focus is on leadership.

    From a practical standpoint and a larger view, every business is trying to create wholeness in the world in some way by filling a need. When a business fills a need in the world, it becomes a viable business. If there were no needs to fill, we wouldn’t have a reason for business. The discussion here is to examine wholeness from an organizational design perspective.

    Emotionology is the science of how emotion is created and linked to memory and how the whole process works for the individual as well as within systems in the world. Emotionology is a practical body of information and set of thinking tools or techniques and is used as a coaching modality. See Emotionology.org.

    LanguageEnglish
    PublisherMary Nestle-Hallgren
    Release dateFeb 16, 2017
    ISBN9781370522323
    Designing A System That Works
    Author

    Mary Nestle-Hallgren

    Mary Nestle-Hallgren is author, coach and entrepreneur. She has a BA in Business and Organizational Development and MBA with 30 years experience as Consultant and business coach and developer of the field, Emotionology. Hallgren’s business experience is diverse. She has devoted the last 16 years to synthesizing (NLP) Neuro-linguistic Programming and other methodologies into a reliable method for building emotional intelligence and creating culture change in business systems. This resulted in the publishing of her book “Emotionology- How To Improve Your EQ” 1991. She is member of the National Speaker’s Assoc. listed in Who-s Who in Professional Speaking and has had her own TV show, “Change Your Mind, Change Your Life”. She currently is director and facilitates training for Emotionology Institute (a business coach training program), dedicated to research and development of the field of Emotionology). Hallgren gives talks and demonstrations to groups regarding effective workplace and family systems. Clients include individuals and small entrepreneurial companies to large governmental entities such as the Justice Dept.

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      Book preview

      Designing A System That Works - Mary Nestle-Hallgren

      titlepage.jpg

      Copyright © 2017 by Emotionology. All rights reserved.

      Printed in the United States of America, Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in an data base or retrieval system, without the prior written permission of the publisher.

      ISBN: 978-1-3705223-2-3

      Author’s Note

      In 1995 I presented the models described in this book at a seminar for the Justice Department in Denver Colorado. In those days I called it the positive vs. the negative model and since that time my view of it has gone through many revisions. At first there appeared to be two different opposing systems in the world but over time it became clear that the pervasive obvious overriding worldly system is what could be termed a dark X System of limitations with all its variations.

      Another system not so physical but also available to all of us, is operating somewhat elusively and our awareness of it is constantly evolving. This is a system of possibilities, love, and light. We can use many words to name it. It envelopes the world available for us to tap into through our thoughts affecting behaviour and any system we participate in. It is through our thoughts that we create change in our world.

      Our individual thinking causes us to constantly vacillate back and forth in our emotions between darkness and light as we learn from experience. At our basic level we are animals of survival and it is a luxury not to have to kill to eat. We are physical beings limited by our physical world. As we learn and become more enlightened it is comforting to know that we can improve relationships and build a system that works for improved outcomes even within the shadow of the physical world.

      The goal of organizational change is looking for some improvement within a system within the world. We are all given vision which is light. Vision is looking for the possibility of more success or some higher outcome for an organization to reach that its entire people could see and move towards. Abundance and love is what the light system is all about. It takes tapping into the light through individual thinking to follow any vision. Vision has to be more than a selfish vision for it to have a gravitational pull towards light.

      This same X system dynamic operates through any group be it families or a large organization. And, although it begins and ends with individual thoughts, we need a vision of that ultimate goal of what a system could become of total light, should we all wish to participate, in creation of systems based on something called love.

      Although I start with a description of the worst of how our physical system operates, I give a counter example – a vision of the best of possible worlds to move towards. We participate on a daily basis, each moment and each interaction through time, moving towards or away from either potential outcome of either system.

      Contents

      Preface: Organizations As Systems

      Premise

      Organizational Elements

      How An Organization Thinks Is A Feedback Loop

      What Is Authoritarianism Vs. Synergism?

      What Is A Model?.

      The X System/Model

      Results Of The X System

      Do You Need To Change The Organizational Structure?

      How Do You Change Culture?

      The Synergistic Organizational Model

      Workplace Communication

      More About Systems

      The Emotion Revolution

      Summary Of Living In The Synergistic System

      Preface:

      Organizations

      as Systems

      This book is about the study of organizational systems and culture. Although culture is often defined as how things are done, I see it more as a flavour of the group. Culture is what we experience through our senses. Culture is the taste, smell, feeling, or resulting overriding attitude or mood of the whole group as they interact.

      Using the metaphor of cooking, the smell of cooking lets you know something is being cooked even if you didn’t know what was put in the pot. Our senses let us know which culture is brewing. Simply put, working in a system, the culture can be experienced as positive and happy or negative and unhappy. Working in some organizations actually stinks. Stinking thinking contributes to an overriding negative attitude of any group.

      In this book I present two extremely different designs or models organizations might use and the underlying thinking that makes them one way or the other. Often named authoritarian or autocratic, this organizational type is experienced as negative, while one that is more synergistic will be experienced as positive. Whichever

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