HELP I CAN'T FORGIVE: The African Beauty and the Beast
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About this ebook
Unforgiveness is a condition that plagues many people. Yet failing to forgive carries several consequences, some of which may be fatal or irreversible. This book will help you to understand the concept of ‘forgiveness’ in a light but effective manner and give you an aspiration to pardon offenders; thereby improving the way you relate with those that may have been negatively impacted by your ‘failure to forgive’. Undoubtedly, such a stance will make you a happier person, thence enhancing your ‘quality of life!’ All the stories in this book are fictitious.
About the Author
Through myriads of seminars in life-skills, customer satisfaction and service management, Joy Nyabongo has impacted many lives of professionals, in both private and public sectors; and, members of the community from all walks of life.
Her seminars combine practical life issues, with state-of-the art technical skills for customer satisfaction, making her approach very simple to comprehend; thence empowering participants with knowledge and skills for delivering excellent services at home, work and in the community.
Joy holds a Masters degree in Economics amongst other qualifications, and has worked in several international and national organizations in managerial capacities. She is the Director of Service Excellence Ltd.; and the Author and Exectuvie Producer of several training videos on www.servexcelibrary.com.
Contact: jnyabongo@gmail.com, +255 754 295977
Joyce M C Nyabongo
Through myriads of seminars in life-skills, customer satisfaction and service management, Joy Nyabongo has impacted many lives of professionals, in both private and public sector; and, members of the community from all walks of life. Her seminars combine practical life issues, with state-of-the art technical skills for customer satisfaction, making her approach very simple to comprehend; thence empowering participants with knowledge and skills for delivering excellent services at home, work and in the community. Joy holds a Masters degree in Economics amongst other qualifications, and has worked in several international and national organizations in managerial capacities. She is the director of Service Excellence Ltd.; and has founded ‘Peoples of Excellence’ network which brings together ‘Men’ and ‘Women’ of excellence globally. Contact: jnyabongo@gmail.com, +255 754 295977
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